We welcome your feedback on any subject you would like to discuss. Please complete the form below
and a member of the SkyClub team will reply to you as soon as possible.
Once you book a flight with SkyClub, we’re with you for life. Simply book your first flight with us and you are eligible for membership. As a member you will receive a dedicated travel agent to provide you with a more personalised concierge service. You may also be entitled to rewards such as upgrades, lounge passes, transfers, chauffeurs and overnight hotel stays next time you book!
In addition to our Trust Pilot reviews, many customers proactively reply to feedback@skyclub.com to share their positive experiences with the SkyClub team. We are always delighted to receive these comments and would like to thank all of our clients for the time they have spent providing each review, and complimenting the customer team.
Christine has been extremely helpful and responsive again has provided an excellent service, having booked tickets for us on previous occasions. Thank you.
Charlie listened carefully to what we wanted: a reliable flight, shortest time in the journey to New Zealand, comfortable plane and at the most competitive price for three of us. She promptly replied and got exactly what we asked for. We were very happy with her service and will look for another deal on our next long-haul journey.
We’d give her a 10 star rating if there had been one
Hi Andrew,
Thanks for the information concerning the flights to Mauritius! I do really appreciate your effort and endeavour!
I’ll ponder over the info and I’ll let you know of any further decision.
You’ve done really well. Thanks again!
Today we completed our booking with Christine and throughout the whole process she has proved to be fast and efficient and throughly professesional and extremely helpful while answering all of our questions. Good job Christine.
As always Bella provides a service above and beyond what would be expected. No matter how much trouble my constant change of plans cause she performs with good grace, patience and understanding. It is this reason that I come back year after year. Thanks Bella.
We contacted Skyclub for the first time to help us with flights to New Zealand. Christine D’Souza was the lady who helped us. We cannot recommend her more highly, she was excellent. She was efficient and professional and at no time did we feel pressured. She was very responsive answering every one of our endless questions and ultimately coming up with a great deal that suited us perfectly. Thank you Christine!
Thank you for arranging our airline tickets for our trip to Nice in 2025 today. I found you and your colleagues very helpful and courteous. What’s more you managed to fix us up on the exact flights and times that we needed.
Many thanks again,
Christine gave us great help in finding suitable flights at very good rates for our trip to Melbourne. She was very patient with our many questions and changes. We’d highly recommend Christine at Skyclub.
I have used Skyclub for several years and have always been impressed with the service I have received and the efficiency. Hamesh, who handled my booking was excellent.
I would like to thank one of your representatives who helped myself, my daughter and parent in law obtain flights to Dubai, giving lots options and prices.
Hi. Josh is an absolute darling. Very professional, very helpful and polite. Thanks so much for employing such a lovely person, it is such a pleasure when speaking to someone who is as attentive and helpful.
Absolutely first class service from Max. Gave us options for our travel itinerary and provided very helpful information to ensure we chose the correct flights for our requirements. There was no feeling of being forced to take the flights provided and we eventually agreed on what worked for us. Very happy and looking forward to flying!!! Thanks Max!!
Spent a morning trying to find suitable flights. Then I contacted Skyclub. Christine was so clear polite and helpful found the right flights without me having to face the screen.
Hi we haven’t booked yet, just waiting for our daughter to confirm dates, but Miles did a fantastic job putting together various options for and finding some great deals. Also presented info in a great easy to understand format.
Outstanding.
Just like to say how lovely Christine was at how efficiently she dealt with my request for tickets to koh Samui.
She has obtained an excellent deal and we are very happy
Ellie McIntosh was very professional, diligent and helpful. With ease she helped me sort out next years solo dive trip; air fares, accom./board and car hire!
This is slightly delayed as I have just returned from abroad.
I was very impressed with the service you provided; everything from the flights found at short notice to my change of requirement for a return journey to the eventual cancellation was handled quickly and I was kept well informed. My apologies again for having to give you the runaround like that.
Based on my experience with Skyclub I would definitely use Skyclub again and would not hesitate to recommend you to friends and family.
Good Evening
I would just like to leave some feedback on my recent booking experience Christine d Souza gave a seamless process and made my booking so easy Great experience will certainly be booking with you guys again
Great service from Ray. He got me a good deal at very short notice. He couldn’t get me business class on the outward journey but obtained a good mix on the outbound journey of economy and premier economy on the long leg to Singapore instead. I will use him again.
Very efficient responses and assistance from Christine. I would have no problem in recommending her services to others seeking flights at Skyclub 10/10.
Thank you so much for all you hard work. You understood our requirements and worked hard for us to find the best option to fit in with our complex list of needs.
Very impressed so far with the service from Ellie. She listened carefully to my requirements and was prompt in providing me some very good options .
Her communication style is friendly , professional and efficient, and I am looking forward to booking my flight with her tomorrow!
The service provided by Christine was first class which is something we have come to expect from skyclub.
Thanks for being so professional and taking time to provide exactly what we want.
We have been very pleased with the outstanding service we have received from Christine. As first time users to sky club, we have asked lots of questions and she has answered them all and put us at ease. We will definitely recommend and use your service in the future.
Ronny was very professional and most courteous this morning. He fully understood my concerns over the flight changes and went out of his way to sort this matter out to a successful conclusion. A very happy customer.
Bella is excellent.. Goes way beyond her role..
Helpful, knowledgeable, Polite..
I like to use Bella every time I book my flight to Cape Town Thank you again Bella
Skyclub is excellent. When our flights were cancelled at very short notice by Emirates they pulled out all the stops to get us alternatives.
Will definitely be using their service again.
Very good service from Ian who was a big help when l was booking my flight unfortunately l have had a better travel plan that suits my times and quite a lot less cost Ian was extremely helpful and did all that was asked and more so thank you Ian
Thank you so much Miles, it was a pleasure dealing with you. You took all the hard work of searching multiple airlines for flights that suited me and my budget.
Will certainly recommend you and your company.
Ellie was great to deal with. Kind, knowledgeable and professional. She was able to answer all my questions and give me the information I needed. She did not pressure me in any way but left me free to make my decisions having given me the information I wanted.
She responded quickly when I needed to contact her.
I would always go to her first if I wanted to buy a flight
I just wanted to thank Miles for his amazing service – quick, responsive and competitively priced. He found the best price for tickets to Rio de Janeiro incredibly quickly.
I gave him a problem and he searched and did a lot of digging during his working day before having to admit that my problem required buying another ticket in order to have my holiday. My thanks are really heartfelt!
With gratitude – and no wonder I always come back to Sky Club whenever I need flights.
Hi, Fantastic service from Charlie. Extremely helpful, thorough and efficient. Tickets arrived today. Couldn’t be more pleased with service and cost. Thanks, Charlie
I booked with Christine. The service was first class and the only disappointment was you don’t do visas. We cannot believe that she managed to hold the seats for us while we were organizing finance. This was excellent and we could not have asked for better service from anybody.
Christine has been excellent since we contacted her about some business class flights to South Africa. Really quick to reply, answered all of our questions and most importantly got us the best prices – What’s not to like? ?
We had very good service from Michelle, and prompt feedback. Although we have chosen not to proceed with her recommendations in this case, we will certainly consider using her good efforts in the future.
We experienced excellent service from Christine planning our trip to Australia. All our questions were dealt with very promptly and efficiently. She was very polite nd pleasant o deal with . Thank you .
What a fantastic service again.
This is the second time I have used Sky club, and they really are a very professional company.
Thank you Christine for all your help.
Charlie was very helpful an knowledgeable concerning our enquiry with a very thorough explanation concerning our planned itineraries.Much appreciated,I hope we can make a booking with you in the next few days.
Cannot fault the service .very professional and quick to respond to any questions that may arise.In this day and age rarely experienced.We will be using you in the future 5?
We have received absolutely fantastic service once again from Bella today. Nothing is ever too much trouble and her time spent helping with bookings, quotes and changes is always very much appreciated.
She had done an amazing job in providing tickets for me and my friends.
She responds quickly and always gets the request right first time.
She is very patient and nothing is too much trouble.
She is a great ambassador for Skyclub.
I was extremely happy with the service I received from Christine. As someone unfamiliar with booking flights to Australia, I found her patient and understanding and would certainly recommend her in the future.
I can’t fault her patience and help that she gave me while booking my flights. She understood what I wanted and found all the information I needed quickly.
Christine has provided an excellent service. She has responded rapidly to requests and has been very diligent in following up them. She has also been very polite.
Just a quick note on feed back. I was pleasantly surprised and found Tony polite, professional, informative and friendly, also Peter whom I spoke to earlier too!
I am currently still deciding as it’s quite a lot of money considering the tickets aren’t refundable, however, I am aware these prices are also changeable!
Thanks again and will be in touch soon.
Christine D’Souza has done an outstanding job today with my booking of flights to The Philippines from Heathrow. She presented me with various carrier options and their individual routes and prices, which was very helpful. In the end I chose Emirates and she then took this forward to a successful conclusion with the completed booking for all three of us in our family. She called me back when she said she would and even fixed the Emirates limousine service to and from Heathrow, which was great. In sum, Christine provided me with a first class service, which was beyond what I had expected. I will book with her again!
A most efficient and helpful lady. Found me a flight that I had not found myself and a solution that was better than I could have found.
I will certainly use SkyClub for my long haul reservations in future
Thank you.
What can I say :
As always, total professional, works extremely hard to
Get the best prices for her clients. Super pleasant and
Nothing is too hard regardless of the questions asked,
Thanks for a job well done
Take good care and have a great weekend
Absolutely brilliant service.
Andrew is going above and beyond to get me the right flights.
It is so good to have this service.
I have recommended SkyClub to my brother.
Tony has helped us book flights today from Delhi to Melbourne and back.
He’s been really helpful, professional and efficient.
I will definitely be recommending your service and am happy to commend Tony’s customer service attitude.
Miles went out of his way to try and get me the best deal. He was courteous at all times, always had a sense of humour, and I believe ‘saw it’ as his mission to deliver the best possible solution. He took on the challenge and he kept me in the loop at every possible opportunity.
I will come back to Miles in future. I trust him and I think he has done a fantastic job.
I have received faultless service from Christine D’Souza with flight reservations for a return trip to Sydney early next year.
Please convey my thanks to her.
This young man has provided us with excellent service today and yesterday and is why we have placed our confidence in your company to provide our holiday to Tropicsl Attitude, tre au douce Mauritius.
We hope we can provide you with more feedback on our return.
Hamesh has always provided great customer service above and has often gone beyond the call of duty. I very much appreciate his dedication to helping me find the right flight as finding the right flight can be a minefield at times.
I was extremely satisfied with the service I received from Miles Ainsworth.
He dealt with my flights and accommodation for Tobago in a professional and knowledgeable manner and was friendly and helpful throughout.
A very patient agent managed to secure flights on our favourite airline at a price we can afford. Thank you Andrew. No doubt will be back again another time .
Just to express my gratitude to Bella who has always been professional, friendly and effective in meeting my requirements every time I have used your company to fly. She has also gone the extra mile to help me out when necessary. I am always reassured and happy when – in these days of high staff turnover rates in so many businesses – she is still around to help me out. Whatever you are paying her is not enough! ?
Bella Yentzer has assisted us on a flight to the USA. It is refreshing to deal with someone who is so helpful and a ‘can do‘ attitude. Nothing has been too much trouble for her and I am impressed with the speed and tone of her emails to my questions. We have been very grateful for her help.
All I can say, is having dealt with Bella on our first trip in 2019 up to now, I am very happy with the service she has provided. Even going over and beyond her duties to help me where she could.
I just wanted to say what an absolute pleasure it has been using your service today. Within moments of sending off a request I was phoned to go through the booking. Miles Ainsworth was extremely efficient and gave us exactly the sort of advice which we needed. As a result we have just what we wanted in terms of flights and car hire all at a very reasonable price. We will definitely use your service again and will also recommend it to others.
I must say a big thank you to Bella for arranging a return flight for me to Brisbane so quickly and efficiently. I think this is the third year she has attended to my request and always she has been polite, friendly and listened sympathetically to my needs.
I am very grateful to her for making it so easy to fly to see my son and his family. Many thanks indeed.
We had Zak to advise us, help us, and be very patient with us. His telephone manners were excellent, his knowledge of the industry was very knowledgable, and his telephone manner was impeccable. His voice is regal, distinct, and very rich. All in all he came over as a very nice person, he is a credit to your company. We will without doubt use his services again.
I have been using SkyClub for many years and always had good service. On this particular occasion though, for the first time I dealt with Bella Yentzer who so timely and efficiently coordinated my flights and sorted out seating arrangements. I wish wish to express my gratitude to her and send very best wishes to you all.
Bella always provides an excellent service, knowledgeable and responsive. This is the third time I’ve used Bella for long haul Business flights and, will do so again.
Thanks
Natasha has an easy manner, great telephone voice and wonderful customer approach ( she remembered me from 2 years ago).
She sorted my problem out and I am so grateful to her.
Having had the pleasure of being assisted by Bella these past few years I am happy to once again express my gratitude to her for her friendliness and competence way beyond what one is inclined to find elsewhere in so many other commercial enterprises. So much so that I return every year hoping that she hasn’t moved on to pastures new!
I dealt with Bella Yentzer and was very pleased with the service she offered. Have used SkyClub previously and will certainly do the same in the future.
What a couple of years these past ones have been, we would like to thank Hamish for keeping us up to date with the situation with our flights, unfortunately we now have to cancel our plans due to my medical situation. Thank you Hamish for your efforts on our behalf, and thank you Skyclub.
Bella is always just amazing. She remembered me, even though I only used her services once before and it was 3 years ago. She will be my “go to” now for the future. She responds immediately and always has solutions. Excellent service. Thank you
Raj Paul has provided excellent service to me for the two flight bookings I have made this week. Polite, helpful, professional and friendly. I would certainly recommend his services to friends. Well done Skyclub!
Enormous praise for the service that Hamesh provided. Nothing was too much trouble and he made sure that he found us the best flights at the most favourable prices.
Many thanks Hamesh. You are a great asset to SkyClub.
We used Bella before the lockdown and her service was so excellent that in these, slightly more challenging, travel times she was the “go to” choice.
She has proven me right, brilliant service and always goes the extra mile. I am travelling with my 88 year old Mother and she totally understands that it needs to be stress free and has really bent over backwards to make sure that we will have a brilliant trip.
I would just like to take a moment to comment on the impecable service from Hamesh Sharma in your buisness department.
He has dealt with my bookings for several years now with a professional approach yet keeping a personal touch. When I call he answers directly addressing me by name which is a nice touch, making me feel important and cared for.
I have been a Skyclub custoner for some years now, always using Bella. She has constantly been professional, helpful and polite dealing with me and my bookings. Without reservation I would always recommend her on the basis of her constant commitment to providing an excellent service on behalf of Skyclub.
Contacted Raj Paul last week and he was as efficient and charming as always. He booked our flights to Kenya from Newcastle. This is the third time we have booked with Raj and I would thoroughly recommend him and SKYCLUB.
Hamish was recommended to us by a friend. We have found his service and detailed responses excellent.
Hopefully we shall shortly be booking through Sky Club.
Regards
I would like to record my appreciation of Bella’s efforts on my behalf. I was in urgent need to advice about booking flights to America at short notice and was somewhat stressed due to a sudden change in family circumstances. Bella very calmly listened to my request and called back after a very short time with a reasonable and acceptable option.
This is just an acknowledgement of how professional and helpful Hamish has been in dealing with our business will be looking to use his services again.
Jayna was very professional, polite and willing to assist without any hesitation or annoyance. I am extremely grateful to her for her courtesy and will to ensure that I booked the desired flights to suit our needs.
Please kindly convey to Jayna of my appreciation and I look forward to booking my next tickets with Skyclub in due course.
Hi, just wanted to say that Hamesh has been incredible. I had some last minute changes to be made for tomorrows flight and everything was handled professionally and efficiently. I would highly recommend SkyClub and the team they have is superb!
Thank you, Hamish, for great service, tickets all booked as I required.
I was pleased to find that you have a very good telephone manner, easy to listen to and clear in what you had to say in answer to qhestions and when delivering information.
All good service, as expected with SkyClub.
My husband and I would like to say how incredibly helpful Bella has been to us over the past few years with our tickets to and from New Zealand (and other destinations). Especially since the outbreak of Covid, when she has had to rebook, requote and deal with all of our indecision. She is always patient, professional and does her utmost to help us.
Can I just say how very pleased I am with how Bella attended to me yesterday. Her advice and her actions on my behalf were timely, helpful and to the point.
This is the first time we have dealt with Skyclub and it is most definitely not the last.
Bella was the lady I spoke to and she was very friendly, really nice and very professional.
I have dealt with Sky club twice and booked tickets and on this instance I have been dealing with Hamesh and from the beginning, I have received a first class service and speedy
Excellent adviser, prompt and knowledgeable. Has been very helpful throughout this difficult time and has made me recommend your company to all my travelling acquaintances and friends.
Hamesh was extremely helpful and professional and all his responses were quick and well informed. I was recommended his services by a friend and would certainly use him again and recommend him to others.
Thank you so much for the reassuring reply.
It is a pleasure to deal with a company that deal with their customers so promptly.
I hope to book with you again once the virus allows us to travel safely.
Just to say, the service and customer care we have received from Sky Club has been outstanding.
We will continue to use and recommend you to our family, friends and contacts.
Karina was absolutely excellent, she was responsive and found a cheaper fare than the one she had reserved and took proactive action – exactly what I would have expected.
Max has been fantastic.
Very helpful, polite, efficient, responsive.
Everything you could look for in arranging important trips.
We will be working with him again.
I would like to commend James Kerr for his calm and reassuring approach to my concerns. The concern was regarding the cancellation of flight/s due to the industrial action by the BA pilots. The flights are now rescheduled. Thank you James and I would definitely recommend Skyclub to family and friends.
WHAT A WONDERFUL EXPERIANCE TO DEAL WITH COLIN , HE WAS THE MOST HELPFUL PERSON
AND SOUNDED VERY SINCERE, HE HAS MADE MY BOOKING SEEM VERY EASY AND WAS VERY CONSIDERATE
TO THE FACT THAT MY EMAIL SKILL WERE NOT VERY GOOD .
AS THIS IS THE JOURNEY OF A LIFETIME TO ME COLIN HAS MADE THE START OF IT PERFECT.
Hamesh was excellent in every respect and very patient with my several requests for clarification of entitlement to BA Tier and Avios points. Many thanks for your help again in finding the right flights.
I must congratulate your group on the quality of service provided by your team, especially Max Jefferson, who we drove absolutely mad with changes and last-minute requests.
Ever polite and patient, Max and also Amy Middleton worked through our requirements and delivered an ideal outcome.
I would like to thank Jessica Jones for all her help and patience in finding the flights my sister and I wanted to take us to JFK at Christmas time. We are so looking forward to it and thank her for putting up with all our questions and numerous calls.
This is the first time we have used SkyClub and have been absolutely delighted with the result.
Jessica Jones, our consultant, was extremely helpful, efficient, patient and professional. Quite apart from finding an excellent deal on Business Class to Vancouver and back from Calgary, she tweaked the booking and was very responsive.
Amy Middleton who dealt with my query was very helpful and put me at ease . It was quite a stressful time as I had been very ill whilst in Bali . I would recommend Amy to deal with any help or inquiries that you have . She knows the service inside out.
Hi. I use Jessica often to book my long haul travel for trips that are regularly complex and juggled around before final (and sometimes afterwards). She is always super helpful and friendly, no matter how many times I need to ask for changes.
Although I didn’t purchase tickets this time, I certainly check in with Leo next time.
Leo was very accommodating to my many (revised) requests and made a conscious effort to get back to me within a reasonable time frame, despite the eight-hour difference.
Impeccable service, great value from my consultant.
Have recommended SkyClub to several business colleagues and looking at booking my next flight already.
I joined air miles about 5 years ago. Forgotten my password. I travel twice yearly to new york. Can l claim for that period. And how do l ‘register again.
Hi Monica, All you need to do is go back to the airline and they will provide you with all the information that you need. If you want to make a first or business booking to NYC, do give us a call on 02072551234 and one of our agents will give you further advice, and get you the best price. Good luck. SkyClub
Very helpful, polite and informative service. We are not regular travellers but know several people who are and will definitely recommend your company to them.
Greetings
This Agent had previously looked after me with a booking to the Far East and I was pleased when she was allocated to look after me with my current
Booking to Malaysia. As expected I received a quality service which was both speedy and efficient and it was a pleasure doing business with SkyClub.
I am sure we will be doing further business in the future.
Thank you all at SkyClub.
I should like to thank Bella for taking so much time and using her expertise to find me exactly what I wanted at an excellent price. At all times she was patient and friendly, quickly identifying my preferred option and working persistently to find it. I am delighted with the service she has provided and shall thoroughly enjoy my flights instead of enduring them! Thank you Bella, I shall tell all my friends about you.
Very useful and informative especially the line “fly first class once in a life time ” and your right if you only do it once it will be worth it. Thank you
Mick clark
Oscar is responsive, professional and very easy to deal with particularly when the demands are not straight forward.
I will always check in with SkyClub due to this level of service.
Air New Zealand and Virgin have the terrible new 787 seats which leave you with a stiff neck trying to see out the window, then when you do decide you want to sleep you have to get out your seat to rotate your seat!
Always assuming you can un-wedge yourself from the seat in the first place….
Delta aren’t any better as their seat’s (same as American) wedge your feet into the small space next/under the passenger in fronts armrest/table.
BA albeit flying backwards is the only one where your body is not contorted into some un-natural position and offers some comfort!
Once again, we presented Georgina with difficult travel requirements involving multi destinations as well as changing dates, even at the last minute. As before, she met the challenge with good grace and efficiency reaching a successful conclusion. She takes all of the stress out of what can be, for us, an extremely convoluted process. Her friendly and good-natured character has a calming effect on us. Well done Georgina!!
Delighted with the quick, clear and professional responses from Georgina, to my recent flight enquiries. It has been a pleasure to deal with her and SkyClub in the completion of my flight requirements and I look forward to doing so again in the future.
Bill
A big thank to Jessica for providing excellent service, help and information for a recently booked flight. We will certainly use your booking agency again.
James was extremely efficient, courteous and very professional. He gave excellent advice and produced better rates than I was able to find on the internet. I can’t recommend him highly enough.
No, day passes are not available. The lounge is now open to Emirates First Class and Business Class customers as well as Platinum and Gold members of Skywards, the airline’s loyalty programme. American Express usually offers lounge access with Lounge Club, so we would recommend checking their website to see what lounges are available.
Hi, do you know of any business credit cards (other than American Express) that provide ‘air miles’ rewards for Singapore Airlines? Virgin do credit cards where you can collect air miles which can be converted to Singapore Airlines, however their cards are not for business!
thank you
Excellent service from Jess. I emailed on Tuesday to enquire about a flight booking, Jess called me back within an hour, she quoted for what I had requested & also gave me a couple of other options.
I called on Wednesday to request that she hold a quote which she was happy to do & I have just called again to confirmed the booking.
Throughout the whole process Jess has provided excellent service and was pleasant, friendly, knowledgeable & efficient.
I have used Skyclub a number of times & have always been very happy with your customer service & will certainly come back to you again.
We have been very pleased in the way Jessica handled our booking schedule. She has a warmth and friendliness which made it an easy and pleasant experience.
Just completed my first transaction with SkyClub and wish to commend Georgina for both the speed and most importantly the quality of the service. She instantly understood my requirements and delivered the itinerary which was spot on. I will certainly recommend this service to friends and colleagues.
What I like the most about Bellas’ style of selling is” the no pressure” approach.
She has not badgered me for the sale but has just helped me by giving me space and time to make my decision
Hi just a brief message to say what an asset Oscar must be to your company,he was so helpful,& made our booking stress free,we will def book again with you guys & pass on to friends & family.Thank You again
I just thought I’d drop you a line to tell you what an asset Jess is to your business. She could not have been more helpful in sorting out our flights and vehicle hire. In an age where DIY via the internet for arrangements is the norm, Jess has shown me why it’s worth consulting a specialist agent. Not only did Jess get us a great deal for the dates we wanted to travel, she also answered my ‘daft lassie’ questions with good humour. Well done!
We would like to thank SkyClub for providing exceptional services especially when you were given a short notice and various dates of travel. Our team were extremely happy with flights you find and we would be using your services again in the future.
Just wanted to thank you for the excellent Thailand holiday that you recently booked for us. From the moment we arrived at Heathrow and were met by the curb side meet and greet representative we were treated exceptionally. The whole holiday with all transfers, hotels etc was wonderful. We will definitely use you again and will recommend you to friends and family.
Professionalism throughout, even when I had to alter completely the flight dates at the eleventh hour. I was wrung out at the end of the day, how Clair managed to retain her cool was beyond me. Well done Clair!
What a great asset to your company he made our business class flight & transfers so stress free Thank You Oscar, will def book with you again & pass on to family & friends.
For me it has to be American. Most space for tall pax, greatly improved food. New 773 aircraft and good timekeeping. Second would be Air New Zealand but I find them a bit too homey. Virgin always reminds me of a faded disco from the 70’s or for UK readers what would happen if Maplins had an airline, Hi de Hi.,.
I wish I had found Jessica three days ago when I was struggling to find the flights I needed and taking too much time to do so. Jessica was super-efficient, extremely patient with my changes and as I worked out arrangements out loud. I am putting her on speed dial
Brooke was helpful, very easy to deal with, responsive and pro-active yet not pushy. She took our requirements and I think matched them perfectly. Inevitably we messed about with them a bit and she took that on board and sorted it out all over again. I would definitely recommend her and Skyclub. My every dealing with you all has been excellent.
No words can thank Georgina what a great time we are having in Cancun Mexico She did pull off the most amazing trip ever We can’t thank u enough thank u thank u We left it to you and you gave us a holiday never to forget Thank u
The advice and work that Mr. Fitzgerald provided for me was efficient, fast, accurate, friendly and helpful. It is because of his excellent service that there is no question that I will come back to Skyclub whenever I need similar service in the future.
It’s the second time we have dealt with Skyclub and their service is just so refreshing to experience. We will certainly recommend to family and friends alike.
Bella has been an absolute star.
She is a credit to your company.
She has been patient and catered to my needs.
I wish her every success in the future.
Thank you again Bella.
I had the pleasure of dealing with Georgina today. She was extremely professional but yet endearing at the same time. I will be booking my flights/holidays going forward with Georgina.
My husband and I are traveling together for our 22nd anniversary. We never had a proper honeymoon. Does business class have seats together so we can talk and be together? It doesn’t look like it from the pictures provided.
Hi Yolanda, thank you for your comment. Unfortunately, American Airlines’ business class seating arrangement is exactly how it looks in the pictures provided. If you give us a call on 0207 255 1234 one of our travel specialists can help you find the seats you wish on another airline so you can have your perfect late honeymoon 🙂
Just want to say Colin Leesom has been so helpful and efficient with me. He really is a great ambassador for your service. I will definitely contact him in future for any flights I need.
Matteo has been more than helpful while helping us booking my flight to Johannesburg. We phoned quite a few times with questions we had forgotten to ask, and he was very happy to answer them all with good humor and patience. Made the whole process very easy and pleasant.
This is just to give my feedback for Ms. Jessica. She is a very accommodating personnel and it was lovely speaking to her. Thank you for your prompt response, Jessica!
Fabulous service as usual .. going out of his way (again) to make necessary arrangements to ensure me and my partner will have a smooth travel.. One email to Colin and everything will be sorted out.. getting best fares .. most suited airlines.. other arrangements like disable assistance.. etc Thank u so much..
I’ve just returned from a trip to Chile, Argentina and Brazil and am shortly flying to New Zealand. I’ve been advised to join Air Miles, but am still non the wiser … can I get credit for the flights?? If so, how?? How do I join in the first place?? and will I get credits when I’m booking through tour companies rather than direct flights?
Hi Felicity, thank you for your post. It will be easier for us to answer all your questions and give advice over the phone, please call us on 0207 255 1234 and one of our travel consultants will be happy to help.
Just wanted to drop a quick email to say the service from Georgina has been outstanding and I have recommended her and Sky Club to a number of people and family members.
A massive thank for arranging such a superb flight. Couldn’t fault Etihad. The inclusive flight to Brisbane with Virgin Australia exceeded all expectations as they recognised Jack had flown before with them, gave him free champagne and vodka and exceptional service. The priority boarding was very useful and will definitely use your company again.
How nice to be able to deal with an articulate, intelligent person who speedily does what they promise. Happy to recommend SkyClub to friends and third parties and will certainly use again when the opportunity arises. Top marks!
Just to note the absolutely excellent service – professional, knowledgeable, highly efficient and most pleasant – provided by Jessica and even by Alice whilst sitting in for the latter. Will definitely come back to you for the next trip ?
I have been dealing with Oscar for a few days. He has gone out of his way to get me a good quote for an upcoming trip I am planning. He has been totally helpful, knowledgeable and professional throughout our phone conversations and emails. Please thank him for his cooperation.
As a football manager might say, ‘Ver boy dun good.’ I am delighted with the service and response times that Mike Stangus has given; I hope only that I will end up booking with him as this level of service merits reward.
Oscar is always efficient and extremely helpful, nothing is too much trouble for him and he always goes that extra mile (air) – 100% satisfied customer – thank you!
I have been very impressed with the efficient service provided in this instance and will be pleased to favourably consider future use of your services.
Thank you for an extremely efficient, smooth and trouble free service and attention yesterday and today. Incidentally your price beat out an almost as good competitor, and next time we travel I will most certainly contact you.
Very professional polite and friendly. Found me a deal for myself and moreover my daughter whose travelling with me on Etihad to manila. Excellent service.
Have gone above and beyond to accommodate us and I am so grateful!! Lovely women who are super helpful and understanding, not to mention amazing at their jobs.
Thank you so much for the wonderful experience, we look forward to booking with you again xx
This is the 2nd time i have used Sky Club and the 2nd time Alice has looked after my bookings, from the moment Alice starts the booking process until completion the standard is amazing.
Although i have changed flight routes and requested other destinations Alice’s dedication and service is top notch. She is a credit to the company and i will continue to use Sky club for all further bookings.
Thank you again and i look forward to many more bookings with skyclub.
Agent was helpful, prompt and comprehensive in the way he explained the options; held fares for a couple of days and then completed the booking process. The ATOL certificate was forwarded within a few minutes of booking.
Whilst I realise that in the scheme of things, our 2 -3 long haul business class flights a year are not stella level bookings, but Skyclub has constantly given faultless, professional and client focussed service.
I purchased a ticket for USA from sky club this week. At the height of the tourist season they got me a ticket which was about 40% less than I could find online, so I was very happy! Thank you.
This is just a quick note to say that we had brilliant and thorough service in helping us find flights for a business trip to LA. Responses were always speedy and considered.
Just a quick note to say many, many thanks to your agent for the exemplary service I received today, it was a delight dealing with him – and he saved me money too.
From the very start you were friendly, courteous and extremely knowledgable about the flights I wanted to discuss. Gave recommendations to help me with my travel plans, suggesting options I hadn’t thought of.
Just wanted to let you know how helpful your agent has been, booking flights to Hong Kong for me a couple of months back, and then flights to Auckland over the past few days.
Excellent it is about time that BA upped its game. For far too long they have lagged behind others especially the Middle Eastern airlines like Etihad, Qatar and Emirates who all offer a superior standard than that BA currently provide. They need to up the catering at Gatwick each meal would not have cost more than 75p on our recent flight. They need to look at flight comfort in Economy too. Not putting in extra rows.
I had the most pleasant experience with your agent not only today but the whole procedure was very very nice, reassuring and I feel we are in good hands with you.
Had a pleasure dealing with your agent today. He was calm, courteous and attentive with his phone manner and did his best to get us a competitive price. We will definitely come back in the future.
You gave us superb service when we were purchasing tickets. Went out of your way to solve the problems we had and enabled us to complete the purchase. We are very grateful.
Just to say how pleased I was booking via your company. Your agent Elliot was not only courteous, and patient, but really put my mind at ease. Travelled to Malaysia in Feb and came back in March. Have used other travel agents, but Skyclub had the best offer
I have been thrilled with the level of service I received while booking a really special holiday. Jessica has been totally professional from first contact, no hard sell. I didn’t get back to her for 10 days but she took my requests and worked quickly. She was able to get all the hotels I wanted even though one was off the beaten track. Any contact by phone or email was always within the set time frame Jessica had given. This high level of service continued when I dealt with the reservation team. I would wholeheartedly recommend this company.
This is my first time to use Sky Club and you your agent have been helping me through the reservation process. His bespoke advice and practical help has gone way beyond my expectations.
I had excellent, really friendly and understanding service. I will certainly use Sky Club again for any similar flights and will recommend them to friends.
I am really impressed at the way my online enquiry was handled within minutes.You did not rush with options but took your time to find an excellent price for the tickets. This was despite a last minute travel plan with very little flexibility with dates. there was no pressure to accept the offer.
Agent was most helpful, did all that was asked of her, PLUS some. Impressive. Called back when she said she would and later unannounced just to check all was in order, that I was happy and my tickets been received.
Agent has been absolutely fantastic at helping me with my many travel plans; endless requests for price comparisons, advice on routes, wisdom on hotels etc etc., all answered calmly, with intelligence and with humour.
Excellent customer service! Patient and useful advice whilst dealing with an 81 year old (she described him as ‘absolutely charming’!! ) Many thanks for helping to make the booking process so much easier than it might have been.
You have done an exceptional job in finding my flights to Thailand. Nothing was too much trouble and throughout the process you kept me informed about what was happening and what the best prices and options were.
I would like to offer my platitudes on how your agent performed for me today, on behalf of Sky Club.
He was courteous, honest, helpful, and totally devoted to his subject and quality of service.
This is the second time we have made arrangements with you, and we are always delighted with the friendly and informed way you deal with our needs and requirements! 5* no doubt!
LH´s business class seats on their new A350S are terrible. When desiring to rest, you must put your feet in what looks like a shoe box amd the space provided is actually only slightly larger than an actual shoe box. Unfortunately, as is usual, LH is the least innovative airline on the planet !
Extremely helpfull and knowledgeable re flights and destination. Rang me back and emailed me all the details then left me to make the final decision without any hassle. I recalled when i was ready and within a few hours the booking was made and tickets were issued.
I am new to SkyClub having found you on google search. I am so impressed with the attention to detail and service. Following my first booking, I didn’t hesitate to contact you again to arrange my next trip.
Thoroughly impressed by the agents level of service. He was willing to spend the time necessary to sort out our travel arrangements and found us an excellent deal.
He was very attentive, friendly and efficient.
We booked flights to Australia a few months ago with you, so when we needed to sort a somewhat complicated trip to USA and Canada this summer you were the natural choice. Extremely helpful, organised and personable.
Your agent has been a pleasure to have dealt with, I have given you many different scenarios and you have come up with the required flights at good prices. Always polite and quick to answer which some other travel agents aren’t so swift in replying.
I just wanted to tell you that I thought the service I received was excellent today and I will be using your company in future for my business and leisure travel bookings.
All the best
Today you contacted me off the back of an email query I raised last night. I found you to be extremely friendly, efficient, and importantly understood the key needs of travelling with a young child across the other side of the world.
Thank you very much for your advice on flight options and the friendly and courteous follow up. We will happily call you if we need further assistance.
We are so grateful for your assistance in booking our trip abroad. Your patience and efficiency were second to none and you made this exercise so simple and straightforward. Our previous experiences with Skyclub have always been excellent.
A successful first booking with Skyclub. Your agent was very helpful and always dealt promptly and efficiently with all dealings. We also achieved savings over the prices that we could obtain direct. It also enabled us to do the return journey in different classes each leg.
Thank for all of your help and advice in assisting us. You took the time to look into the options available to us and then as promised called us back. You concisely presented those options and were able to help answer any questions we had without any pressure or sales pitch.
I recently booked a flight through your company. Your agent was not only extremely diligent and expedient but also charming and affable. He’s a true ambassador for your company and I will certainly be sending more business your way in the future.
I just wanted to say that – with this being the first time I have used SkyClub – I am very happy with the treatment my boss and I have received in booking tickets to the States. You have been extremely patient with us and we have been delighted with the service.
What a pleasure it was doing business with you to get our trip to Australia fixed for us. We are only left to fix up our pick up car to airport and destination at other side. You were so pleasent, thank you
Your agent recently organised my flights to Los Angeles which turned out to be rather complicated – not least because the return journey I had to keep moving. I am so impressed with the service provided that I’ve recommended your company to numerous colleagues.
This is only the second time we have used an agent to book flights, but I must say that the experience with Skyclub has been excellent. Your representative, was more than helpful, and because of him I will certainly use Skyclub again.
The whole experience was brilliant and so easy from the Limo service, Emirates lounges and of course the business class flights. For any future business class flights that I want to book your company will be my first point of contact.
Thanks to the team for planning and executing my flights with such paitience and professionalism from start to finish. Look forward to using your services again.
I would like to say that your agent has done an excellent job with arranging our flights and finding us exactly what we wanted.
We will certainly use your services again on our next trip.
Thank you for your assistance in booking our flights to the USA and Canada.You certainly worked hard to help us in our task, and we are very grateful for your cheerful professional help.
A great service from this company. I checked many companies offering business class seats and they came out the most competitive. We will have no hesitation in using this company for our next flights.
Immediate personal response was impressive and the personal touch was very agreeable. You made it impossible to dismiss the Club class seat I eventually booked, making a very agreeable deal.
I am totally satisfied with all the time and help that you have given me in arranging my up and coming flight to Thailand. I shall be recommending skyclub to my colleagues
I have dealt with you over the last few days to book business class flights to and from Sri Lanka. Yuor advice was invaluable and you went out of your way to accommodate our needs.
You agent has just organise two flight to the USA for me and I have to say that the service offered was nothing short of outstanding. I would not hesitate for one second in recommending SkyClub to anyone.
I would like to say that I don’t have a single worry, I know that you will do everything for me. I have used your company for many years now and wouldn’t dream of using anyone else.
Great service from your agent. He was able to answer all my queries and find out all the information that was needed before I finally settled on the tickets to book.
Your agent is doing a brilliant job and has kept me up to date at regular intervals and tries to find the shortest travel time scale for the best price.
May I comment the politeness, efficiency and expertise of your agent. Nothing is too much trouble and made the whole experience of identifying good flights a pleasure.
Your agent provided us with a first class, excellent service. Having chosen our preferred option, the agent secured the booking. A real pleasure to work with.
Just wanted to say what a great service we had from SkyClub on our recent booking. Nothing was too much trouble and we look forward to using you in the future.
I have been dealing with SkyClub for many years now. Your agent is a fantastic representative of your company. Professional, responsive and great fun to deal with.
It has been a real pleasure making this booking with the help of your agent. Friendly, professional, efficient and FUN! We will have no hesitation in contacting SkyClub for future bookings.
Your agent is a ‘legend’. His great attention to detail, exceptional knowledge and perception of a customers requirements, puts him in a class of his own. Not only is he a travellers friend but he’s also our guide to achieve the finest flights and prices.
As ever we have been looked after extremely well by your agent who has been knowledgeable, attentive, patient and courteous throughout a challenging task. He remains our go to person.
I just want to say how much I was pleased with the service I received from SkyClub in booking tickets to Singapore, and especially your agent who handled everything so well. Well done.
Your agent managed my booking competently and with a much needed sense of humour. He was also attentive and reliable. I would recommend SkyClub based on this experience.
My dealings with SkyClub were very satisfactory, I found it to be both courteous and honest, the ticket price actually reflected the one advertised, would recommend.
Your agent has been most efficient, courteous and very helpful. Skyclub was recommended by a friend and we will definitely be recommending similarly. This has been our best and easiest flight booking experience ever.
Once again, your agent has proved to be efficient. Great customer service coupled with a pleasant personality and even under stress, remains calm and dedicated to the customer. Excellent.
Your agent has been an excellent ambassador for Skyclub and we will certainly use him again when we are booking long haul flights which several people within our company do throughout the year.
Once again, your agent goes the extra mile in advice and help while looking for the best for his customers. This is why I am a returning client to Skyclub, Well done.
I found your agent very helpful, giving me information which was completely relevant to my request . This was my first experience with SkyClub and I would be pleased to consider using SkyClub in future.
I am writing to provide the strongest possible positive feedback on my recent interaction with your agent, who was not only extremely helpful in arranging a somewhat complicated schedule on short notice, but was also highly professional and easy to deal with.
Just to say that your agent has been extremely efficient, helpful, professional and charming at all times. I can only praise the efforts very highly and shall always return whenever I fly again in the future.
Having dealt with your agent over the past few months I can say I have been so impressed with the level of professionalism and knowledge, also prompt responses to any queries both before and after booking.
Just wanted to send a word of praise about your agent, a super person to deal with. Helpful, prompt, friendly, and patient. A real pleasure to deal with you all.
Your agent has been such a star and so patient with us. Of all the companies I contacted your agent was the most helpful and knowledgeable agent that I came across. He was not pushy but gave advice when asked and responded in a matter of minutes when I emailed him.
We have been very impressed with our experience with Sky Club. The first person I spoke to was very polite and no irritating music while I waited. The agent dealt with all my queries quickly and efficiently.
Your agent has been unfailingly helpful and extremely patient. This is the third trip which I have booked through skyclub, and have recommended them to numerous friends. Excellent service from knowledgeable staff.
I would like to say a huge thank you to your agent, her patience & help with me was done in such a lovely way when I booked my flight to Australia this morning.
Very impressed with the contact I have had . All personnel have been helpful and done what they said they would. Booking completed easily and I will recommend to my friends and use you again should I need to.
I received excellent efficient service from your agent. Quite patient with all the changes I have been making, has been courteous, helpful and friendly.
Your agent is always very helpful and tolerant! We have used your services on many occasions and to date have had no problems. He is an excellent ambassador for Sky Club!
I have been dealing with you constantly over the last 4 or 5 years now and find the service nothing but exemplary. The timely manner, service and telephone manner has been nothing but professional.
The agent is always helpful, patient, and delivers a good set of relevant options. Listens to our requests and acts on them, nothing seems to be too much trouble.. even when I procrastinate on the decision making and make further changes to potential plans.
I cannot thank you enough for your help and expertise, whilst advising and booking our trip for us. Nothing seemed too much trouble for you! It’s really comforting to know you have a true professional to turn to!
Just a quick message to say how extremely helpful and informative your agent was in organising our flights to Australia. Will definitely call again when I next travel.
Incredibly helpful, patient and professional and made everything seamless and smooth. Very trusting, confident and reassuring – will definitely use you again.
We would just love to meet your agent one day. What a professionally helpful, amiable and totally immersing young gentleman he is. Nothing seems too much trouble. Never let go of such a wonderful company ambassador.
Just a quick note to say I have dealt with your agent a few times now, always good but was outstanding this time as I didn’t know my option 1 from my option 2.
Over the last two days we have been working with your agent to arrange our Xmas/New Year business class flights. The service we received has been excellent. Detailed options and fast response. Needed when flights were closing out.
Your agent dealt with our bookings, which changed over a period of days, in an efficient and charming manner, I would happily recommend him and your company to my friends.
We made our first enquiry on Friday evening and by Monday night, our tickets were booked and our experience nothing but outstanding in terms of professionalism, expertise and customer service.
Thank you for all the hard work and professionalism in dealing with our flights. Not only did you get us a great deal but keep us informed every step ,thanks again
Your agent has been extremely helpful, courteous and quick in responding to emails with queries. I would not thesitate to use his services again and to recommend friends and family to use him as well.
I have used skyclub many times for my long haul flights I have never been disappointed and I have saved money too. Nothing is too much trouble for the staff a company to recommend to everyone.
My flights were perfect.
Etihad BC an excellent recommendation by SkyClub. Seating and all conditions with the ticket as for any full fare (just minus chaffeur) while price was astoundingly good.
Your response to all my queries was clear, precise, efficient and very informative. Your pleasant, patience and helpful manner was much appreciated in securing our flights.
Once again SkyClub got us the best price – well done.
The friendly service was as efficient as one could wish for with swift phone backs and great attention to detail.
You are our first choice following great service in the past.
This is our second year using SkyClub and we are just as delighted with the service.
You been very helpful and informative and we will definitely come back again next year.
Thank you
I would like to commend your agent for the excellent service he offers on behalf of SkyClub. I have booked serval flights with him over the years. He has been on every occasion efficient, very helpful offering good advise on best available travelling options, friendly and courteous.
We must say that your agent have been extremely professional, patient, courteous & helpful. Explored everything we suggested whilst we were taking our time to reach a decision on our special holiday plan.
The service I received was both straightforward and professional. It was easy to relate to the agent and I will be happy to recommend Skyclub to family and friends.
Dear Skyclub,
Thanks for excellent & professional service. We will be delighted to use Skyclub in the future & thoroughly recommend your personal service.
Agent was extremely helpful, I use him for our MD’s tickets and have recently used him for my own, he manages to find the best route with the best price. He is efficient, reliable, always friendly and will brighten the dullest of days for you!
Yesterday was the first time I have booked with SkyClub. The service provided was excellent. I can honestly say I have never experienced such a quality of service when booking a flight before.
I just wanted to thank you for all your help with my forthcoming trip to Australia. It was very useful and I will happy to use you again in future and to recommend skyclub to my colleagues and friends, most of whom are (like myself) journalists.
Just to say that your agent was very polite , efficient and was able to secure flights cheaper than I was able to. I would recommend skyclub and will use them again.
I would like to commend the excellent service and help provided with my two bookings to Guatemala. Agents personal attention has reassured me that SkyClub will be my choice for all future bookings.
We found service from your agent to be courteous and professional with full explanations and attendance to detail.As nervous first timers with Skyclub he put us at ease answering all our questions.
Outstanding service from SkyClub. Arranged and booked all our flights and hotels for our Central American holiday with great thought to our very personal itinerary. I would have no hesitation in using SkyClub again.
I was recommended Skyclub by a friend and was very impressed with the service. Very helpful, efficient and friendly. I would certainly use this service again.
I would just like to say that your agent was brilliant! We have been talking on and off all day and he was very quick at coming back and dealing with any changes. Extremely efficient and polite. First class service!
I would like to commend your agent for his patience and unlimited help in securing flights to Orlando over the coming Xmas period.
It was a real pleasure to have him working on our behalf and his attention to detail was of the highest standard.
I would like to say how very grateful I am for the help and support I have received and really do appreciate it. I would also like to add that any further bookings I do I will be coming back to SkyClub .
This must be the third time we have used Skyclub and have been looked after very well by your consultant, on both occasions she has been terrific, always cheerful, always helpful and efficient.
We are delighted to have discovered Skyclub by chance on the Internet. We have received an excellent service, lots of help, advice and always keeping in touch. We are also very happy with the price we have paid for our trip.
Brilliant service from your agent. She is really helpful and patient – and of course efficient. This is why we have recommended SkyClub to so many friends. Keep up the good work!.
The service that was given was ‘ First Class’ you completely understood my requirements and explained all information clearly. This is the first time i have used SkyClub and will most certainly contact the company again.
I would just like to take a moment to express my gratitude and admiration for your Consultant. He was not only friendly and the consummate professional, but went out of his way to help me navigate my way through the vagaries of trying to book a flight.
Your agent was professional, knowledgeable, efficient and had a very good and friendly manner. An excellent service, made sure everything was in order efficiently and well.
Best wishes
You have dealt with my enquiry promptly and efficiently and came up with some excellent flight choices, which I have now booked.
Have recommended your services to my colleagues. Best wishes
Service today from your Agent was First Class. Through his efforts you have a convert. Absolute pleasure to deal with such a nice and professional person. Cheers
Your agent has sorted out flights for me twice now. On both occasions he has done a great job. A trip to Africa for us (3 adults) at Christmas was not as simple as it sounds as we had to arrive and depart to align with connections so a great outcome.
This is the second time I’ve used SkyCLub. Obvously, that’s because I was very satisfied with the last time. I’m also very satisfied with this time so far. You have been very helpful and patient in every respect.
Your Consultant has been supporting my travel requests, and my wife’s, for some time now and he is always super responsive and provides excellent deals.
We have recommended skyclub to our friends and colleagues.
It is with great pleasure that I write this feedback as I have just had a most wonderful relaxed and pleasant experience of liaising with your Consultant arranging my travel to New Zealand. I would not hesitate to recommend SkyClub to anyone.
Did a great job of getting me a good choice of several excellent fares and managed to accommodate my requests for stopovers of a time that would allow me to rest and recover while traveling half way around the world.
Outstanding service. Got me and my family 1st class return flights to USA for a fraction of the price showed on the airlines website, beat all other sites by around 20% would always use Skyclub for long haul flights
Hi,I just wanted to say that your agent has been wonderful to deal with. She dealt with my enquiry quickly and found me the flights l wanted at a reasonable price.
I would be very happy using Skyclub again.
Over a couple of days you have helped us organize an extensive trip in India, booked hotels and cars, and done it all with wonderfully cheerful efficiency. Your professionalism is impressive.
I would just like to say a huge thank you for all the help and advice you have given us whilst booking our flights to New Zealand, your attention to detail and professionalism whilst still been amazing especially for us.
Outstanding! Thank you so much for your endless patience. The trip is now Exactly how I want it to be. You’ve been super informative with knowledge. I won’t hesitate to recommend you.
I wanted to thank you for your help yesterday and rest assured I’ll be contacting you again for future global events, of which there are many since our company integrated last October and you’ve knocked the spots off the business travel competition!
Fantastic service. The circumstances necessitating our urgent flight to NZ were stressful enough but you took it on board and responded in a friendly and positive way,keeping me informed of progress every day either by email or phone or both.
I was very impressed with the way you handled my flight request. It was courteous and friendly but knowable, accurate and emails, telephone calls and information arrived when you said it would.
Many thanks for the excellent service you provided re out flight from Barbados, I would not hesitate to recommend you to our friends. Good to talk to friendly voices. Kind regards
We just want to say that your agent has been fantastic helping us with our holiday to Japan. He went out of his way to find good flights and hotels and gave us a lot of advice about going to Japan. We will definitely use this service again in the future.
I have been highly impressed by the service I have had/am getting from your agent.
She is a credit to your company and will make me remain with SkyClub
Service was very good. The knowledge of the journey was excellent and you were very patient in looking at various options. Ist time I have used skyclub and will be happy to recommend to others.
Just a few words to say how pleased I was with the service given. You saved me over £300 on two business class flights to Miami next March. Well done and thanks
Excellent service! The agent was helpful, knowledgeable, and responsive. We shall do business with you again and have passed on your contact information to family and friends.
I am very satisfied & happy with the way you handled my reservations. Your agent was friendly, courteous, polite & more importantly – very efficient & professional. I will definitely contact SkyClub in the future.
Have used SkyClub several times and each time i have received Excellent , Prompt and Efficient service…I would recommend SkyClub to any traveller requiring a First Class service .Regards…
Just to say that I have had the pleasure of dealing with you over last couple of years and whether general or specific enquiry that subsequently leads to a booking or not you are exceptional and show a level of genuine interest and speed of response.
Having used SKYCLUB in the past I decided to use your services again. After telephoning, I was connected to agent who researched my requirements and after a call back provided the service I have come to expect in a fellow professional.
You took on the challenge of sorting out our flights when we were at a dead end. We had been scratching our heads for a couple of weeks but you found us a great solution within hours. Quickly understood our needs and limitations and worked efficiently.
What a joy it was speaking with your agent yesterday. She handled my queries with courtesy, kindness and outstanding efficiency. I greatly appreciated all her professional help. Without any hesitation I would highly recommend SkyClub.
Did a perfect job. Excellent timings of various flights, excellent seat choices. Answered all our questions and reassured us about the timing change we requested for the limo. (Glad we did too!) Very happy to do business with you again!
Your agent must have the patience of a saint to deal with our rather overcomplicated booking! However he never showed any sign of irritation or impatience. He was knowledgeable and professional and I will recommend my friends to contact you.
It is a pleasure to give feedback regarding the professional manner in which you handled my enquiry yesterday evening and this morning. Listened carefully and showed a genuine interest in assisting me. Courteous and calm approach was very reassuring.
Really efficient in all dealings for my upcoming flights to New Zealand. Explored different possibilities for me, returned calls promptly and answered queries quickly, restoring confidence that I’d lost with another company.
Without doubt the best Travel Consultant I have ever worked with. The level of service throughout was superb and of an exceptionally high standard, speedy, reliable and professional. Without any hesitation would highly recommend SkyClub. Sincere thanks.
I just wanted to thank the staff that have been involved in my booking to Vietnam. They have gone over and above their jobs as we made a few changes along the way. This is the third time I have used sky club and I think the level of service is superb.
Courteous and personable and put me completely at ease. Professional and efficient and saved me a considerable amount of money which at the end of the day is what a business traveller is looking for.
As a result I will be asking you to book all my future business travel.
I just had a great experience in dealing with your company. You went to great lengths to help me with my journey plans nothing was a problem for you.
I would gladly recommend your company on my experience.
We first spoke on Monday afternoon re a trip later this year. Since then we have arranged six flights and three different hotel bookings. Input has been invaluable and we are most grateful for your help. Fantastic service.
Service and speed of response have been nothing short of miraculous – I have been working with you for three days now, to get an absolutely amazing holiday and you have, at all times, been very helpful, courteous, extremely pleasant to deal with.
As usual I had excellent service from Skyclub. I have recommended Skyclub to friends who now use it regularly and are very pleased with the helpful service they get.
This is my first contact with Skyclub and I am wondering why I never contacted them before! The agent was super fast, super friendly, super efficient and I am incredibly impressed with the service so far.
Please may it be noted that I have found dealing with your company quite extraordinary. Never have I had such efficient, cheerful and competent service.
I would just like to congratulate one of your agents who has recently completed the travel arrangements for my wife and I to travel to the Bahamas towards the end of March 2015.
His total professional and helpful advice was much appreciated.
I just wanted to commend the efficiency, attention to detail and swift service shown during the recent booking of a complex nature.
Definite reason for recommending SkyClub to as many of my clients as possible.
I just wanted to say how happy I am having used Skyclub for our recent company bookings. The person who helped spent a good deal of time finding and securing the flights for us.
Friendly,efficient and knowledgeable- all that a good agent should be. I really had a good experience booking my Business Class flights to Australia today and shall be recommending your company to family and friends.
Very pleased with the service provided. Agent was extremely helpful and tried their best to get me the best deal. Whenever promised, always called me back.
And walked extra mile to help me out.
I was extremely happy with the service I received. Everything was dealt with efficiently and I was kept well informed of the progress of my booking. I will use Sky Club for my next flights to Indonesia in the summer.
Worked with your agent today and it was a true delight to do so. He could not have been more helpful and he managed to secure an excellent deal. My happy experience today will ensure that yours is the first number I dial next time.
Thank you very much for your help in getting my business class tickets to New Zealand.
Your efficiency in doing so,was much appreciated. I was able to able to travel business class at a good price.
I have corresponded with your agent on a few occasions now for travel bookings and am very impressed with his pleasant manner and the quick response to any queries.
It is nice to hear a cheerful voice or receive a quick response email.
I found your agent very helpful and extremely patient in planning a rather complicated trip to Canada. I have had previous experience with him and his expertise and competence encouraged me to use Skyclub again.
Your agent certainly goes that extra mile to put everything together for your special holiday. Telephone manner is very polite, helpful, friendly, listens to what you say and gets straight onto building your holiday .
Would highly recommend without a doubt.
Handled my request with the utmost efficiency and determination. Response was immediate, and suggested other alternatives when the original plan became unsuitable. On the occasions I fly, you would be my first choice. Well done.
I had the pleasure of booking through your agent today. Got a great deal and loved the personal service. I will certainly be using you in the future and recommending you to friends , family and colleagues.
Best Regards
I ordinarily book directly with airlines, but decided to give SkyClub a call. I was really impressed with the discounts offered and the straightforward, non-pushy approach. I would be happy to recommend SkyClub to friends / colleagues.
This is the third time I’ve dealt with Skyclub for Business class flights to Sydney and I can recommend them highly. Their staff are knowledgeable, friendly and efficient. Excellent service as always.
Your agent came up with the best option for my business class flights from LHR – CUN – MAN. It wasn’t the cheapest, but the best option never is. Very happy with the service. Ease of payment was a bonus. Thanks.
I was helped by your agent and found him to be extremely efficient and gave great service. A good advert for your firm and I have already recommended you to a friend on the back of my experience.
We got a great price on Virgin atlantic upper class to Johannesburg.
Better price than direct with the airline and booking showing on the airline booking system within minutes of completing the booking.
Hi there! I’m at work browsing your blog from my new apple iphone! Just wanted to say I love reading your blog and look forward to all your posts! Carry on the excellent work!
Excellent service – your agent could not have been more helpful. He did our flights to Baltimore earlier this year and he was so knowledgeable and helpful that we came back and used Sky Club again for our tickets to Phoenix next February. Many thanks.
I have found your agent exceedingly helpful. He is very quick at responding to emails and has been very flexible and understanding whilst I have repeatedly changed the dates and the details of my booking. I have worked with him in the past and I intend to contact him in the future.
The service I received was exemplary. Agent was patient and a consummate professional. I will be recommending Skyclub to all my friends based upon my experience.
I could not have wished for a more helpful, professional, pro-active or efficient person to deal with. Given our plans to travel over Christmas and at fairly short notice, he has made what could have been a difficult experience extremely smooth and totally hassle-free for me.
Thank you for your ‘First Class’ service. You couldn’t have been more helpful and everything went very smoothly & you organised our other requests with no trouble.
I would like to say that dealing with your agent over the last few weeks was a pleasure. He acted professionally and courteously at all times and is a credit to your organisation. Because of his service we will now use your company for our upcoming project.
Great service, saved me about £2K compared to buying direct! Agent would not let the booking go until he had a confirmation, I wish I had sales people like him in my team!!
Your agent has been fantastic with customer service whether it be with flight bookings or arranging a chauffeur pick up for me. He is reliable and efficient.
Big thanks again!
Just wanted to say that over the last 48 hrs I booked flights to and from Aus for a business trip and found the experience to be excellent. Agent could not have been more helpful and the overall price was substantially lower than using our corporate preferred travel agent.
We have been very happy with the service provided for us to date. We have been pretty demanding and agent has gone out of his way to make sure our requirements have been met, even arranging for alterations resulting from changes of mind on our part.
I would just like to say what an absolute pleasure it has been dealing with one of your agents from SkyClub.
He was patient from the start and found me a fantastic deal and the booking process was simple and quick. Will be recommending SkyClub to all my friends and family.
I recently contacted SkyClub to book flight to singapore and to my surprise the travel consultant not only secured the seats for the days i requested but made us a very good saving by finding us the cheapest and the convenient times of the flights which was very pleasing. In future we will contact him as and when we intend to travel abroad. Well done and many thanks for his service.
I am safely back from my trip to the US. Everything was just as I could wish it, and thank you very much for your persistence and assistance in getting me the ticket I needed at the right price!
I have recently booked a flight to London from Bangkok. It has been fantastic from start to finish. In fact I am already looking at booking two more flights. You have been so helpful,patient and informative and kind .I would recommend to any one who needs a flight.
Skyclub has now sorted out 2 flights for me to absolute satisfaction. One of them was very difficult and you were always so patient and understanding about my needs and requirements. You worked extremely hard and achieved a fabulous result for me.
The agent was superb, I fired lots of questions via email and received quick responses with the answer.
It’s all booked now and still the agent is offering their services from hotel booking to air miles!!
My wife and I think the service given to us was brilliant. Efficient, helpful and polite in dealing with our requirements. We are very happy with the booking.
We were delighted with the level of service – friendly, efficient and with a great price! Hunted around for the best options to meet our travel and price requirements. We would not hesitate to use the company again or to recommend them to others.
I wanted to say how impressed i was.
The agent was knowledgeable, courteous and professional, and i went from being a skeptic as i had never heard of SkyClub, to being very impressed!
I would happily recommend to my colleagues and friends.
Hi very pleased with the service, very professional and very helpful. I travel all over the world and it’s nice to have someone friendly and nice.
Thank you
A very helpful, pleasant and efficient assistance. Was pleasantly surprised at the savings you were able to obtain for the flight to Brisbane and how quickly you responded to my queries.
I dealt with you for the past two days and found you giving the service beyond my expectations. You gave attention although short handed to the detail and I ended with a Discounted Business seat that was within my budget.
Best wishes
I would just like to say a big thank you for sorting flights to Australia for us getting us the best price (our usual flight company couldn’t get near) and as my wife is apprehensive about flying got us really good seats. Thanks again.
Absolutely fantastic service thank you – helpful, patient and kept me fully informed the whole way through the procedure – and I am very pleased with the end result, thanks again.
Have had an excellent connection regarding my requirements and definitely will return in the future. Gone that extra mile for me and is knowledgeable and a very pleasant to talk to on the phone; would have no problems recommending your company to anyone;many thanks.
As always excellent service, polite, efficient and effective. Providing a very valuable service, finding best results for my travel plans!
I will always use Skyclub and have for a number of years.
Thank you
Polite, very knowledgable, approachable and patient. General impression, that absolutely nothing was too much trouble.
First hand knowledge of routes and the detail of the business class service provided by diff airlines was reassuring.
Brilliant job. Found the flights we wanted and the hotel we wanted at an extremely good price!
Would have no problem with recommending Sky Club to all my associates.
We have recently booked our holiday to Perth with Skyclub again this year. Our business was handled in a exemplary fashion. Friendly, courteous, knowledgeable and extremely helpful in all aspects of our bookings.
First occasion was good; this time worked even harder to identify and deliver a difficult combination of reasonable pricing and realistic routing. In addition, has been the epitome of politeness, efficiency and enthusiasm. Thank you, and well done.
Back from two weeks in south Africa, every thing was very good and worked out fine and i wish to thank for the time taken with me and i will use your company again the next time i go.
My partner and I decided to go to Hong Kong at short notice. After hours of relentless searches, we were unable to find any decent business class prices. We turned to SkyClub and I have to admit their service is impeccable. Thank you.
Thank you for all the help and advice for our trip to Australia. As we drift into our seventies to find a company as helpful and as patience as you all seem, has to be applauded.
Been looking after my long-haul travel arrangements for a few years now. Is a delight to deal with. Listens and understands my requirements and presents the options efficiently. Answers questions clearly and makes it easy for me to make decisions.
Have bought business class ticket to Melbourne. Have received a superb professional service. A real pleasure to deal with and I will use service again.
I wouldn’t go anywhere else for bargain-priced business class travel. It has come as a pleasant surprise to find that business class fares don’t have to be two or three times the price of economy class. I have been using these guys for years. Brilliant service.
Really appreciate your help in getting us the flights that I had tried else where to get but you got us such a good deal. Will definitely use you again and recommend you.
I have purchased a few tickets through Skyclub during the last few years and always been pleased with the service. Best in terms of price and a suitable flight for my journey.
Really efficient with understanding to my requirements and worked quickly and diligently to find me the best deal. Will definitely be using Skyclub again in the near future.
Incredibly helpful (and straightforward – which can be very rare in today’s society!) in helping me book my trip around Australia. Would not hesitate in recommending to friends and colleagues!
I have been extremely happy with the professional, efficient and friendly manner in handling my bookings and will definitely continue to use SkyClub for my business travel bookings.
As before you have looked after our arrangements very well and very importantly you always get back to me when you say you will. Well done great service.
Brilliant service, fully informed all the way through booking, got the seats we wanted will definitely use the company again.Saved us a lot of money, nothing was too much trouble.
I will, and already have, recommend SkyClub to friends and family who plan to travel by air in the future, I certainly will even though it may be a couple of years before I can visit the grandchildren again.
I would like to say a huge big thank you and a job well done for finding us a great deal on our flight to New Zealand. I will use the skyclub again and recommend it to my friends.
I will certainly tell all my friends of your excellent service and I look forward very much to making contact with you again, for my travel arrangements.
We have found you to be willing to ‘go the extra mile’ for us. We will certainly recommend you to our many friends and colleagues who travel extensively.
We were extremely pleased with the way in which our enquiry was progressed. We were treated politely and efficiently by a young lady who had a good knowledge of the travel industry. We would like to thank you for all your help.
Always incredibly helpful, especially when we need a quick response and quick turnaround. Does a great job, and we are very happy with the service every time!
My 1st experience with SkyClub and the level of Customer Service I received is impeccable (Excellent). Thank you very much and look forward for future reservations with SkyClub.
I have received excellent service. Have answered my numerous requests and queries with high efficiency and speed and given me considerable confidence in the professional knowledge.
Was extremely helpful and very professional in all our dealings.We have never dealt with your company before but would do so again and would also recommend you to others. Thank you for your help
Our booking to Sydney was dealt with in a professional and friendly manner. All details were sent promptly to me and I would certainly recommend your service and would use it again.
This is the fourth time that I’ve used Skyclub. As the other occasions, I’ve been delighted with the service that I’ve received. Two years ago, on my recomendation, my cousin also booked to come out to SA and was also very pleased.
Very helpful and polite when I made a booking with SkyClub. I don’t think there is anything they could have done better and they made me feel like a valued customer. I will definitely return to SkyClub when I next travel.
I am a first time customer. Received excellent service and my case was handled in a very professional manner. Courteous and efficient. Will certainly return back when the need arises.
Excellent service! 100% helpful, efficient and friendly, leaving one feeling confident that all arrangements are being handled with expertise. So far 10/10
Took all the hassle and concern out of what can be a very stressful process. Very courteous, knowledgeable and easy people to deal with and we are grateful.
I have just completed a 10 day exercise, arranging a trip for my mother and friend to visit me in Asia later this year.
This is the first time that I have used SkyClub and have only one regret – that I haven’t used your service previously. SkyClub managed the whole process from start to finish, displayed both huge amounts of patience (elderly ladies seem averse to making on the spot decisions!) and attention to detail, answering even the most tedious questions immediately.
Very professional and extremely helpful with my recent booking. Never dealt with Sky Club previously but my experience has been that easy that I will certainly use again.
I just wanted to say how impressed I’ve been with your company. Kept promises of getting back to me; returned calls promptly; gone out of way to accommodate my quirky requirements.
All very welcome but would it not be wiser to not place the cart before the horse Arik by getting the basics sorted out first – reliability, punctuality, consistency of aircraft meaning one day it’s an A340 and then next a B737-800 and proper in-flight entertainment. Basically, I flew Arik once on business to Lagos and vowed never again. It was a horrid experience. I do not know of any airline that acquires brand new planes yet screws up on the basics that normally keep customers coming back!!!
All very welcome but would it not be wiser to not place the cart before the horse Arik by getting the basics sorted out first – reliability, punctuality, consistency of aircraft meaning one day it’s an A340 and then next a B737-800 and proper in-flight entertainment. Basically, I flew Arik once on business to Lagos and vowed never again. It was a horrid experience. I do not know of any airline that acquires brand new planes yet screws up on the basics that normally keep customers coming back!!!
Today was my second interaction and I have found them to be polite, helpful and above all patient while I worked through various options and dates. I would highly recommend them to others looking for flights.
We have returned from our trip to Australia and the travel arrangements were superb. Thank you for making everything so easy for us. We would certainly recommend SkyClub for it’s efficiency and friendliness.
Thanking you, again
The best food in the world will not take away the bad taste inevitable delays at Heathrow during the Olympics. Can anyone seriously believe it will cope? I fear a disaster.
The best food in the world will not take away the bad taste inevitable delays at Heathrow during the Olympics. Can anyone seriously believe it will cope? I fear a disaster.
All in all the service has been excellent and I would have no hesitation in recommending SkyClub to anyone who was looking to book premium seats on international flights.
What a wonderful service. Couldn’t be more helpful, always there to answer our questions. Very professional, quick responses to all our enquiries. I couldn’t have asked for a better service. Thoroughly impressed with the prices and the service received. What a wonderful company with some superb staff. Many thanks again for everything.
Was truly knowledgeable about the options and ranges of flights available to me and was able to anticipate the requirements of me and my family. Secured us a great deal on our travel and went out of their way to ensure our satisfaction.
In this day of internet booking agencies it is good to reminded of the benefits of excellent personal service. It so seldom gets the recognition it deserves.
Has been absolutely sensation, and I have now told all my friends and will be booking ALL my flights, family’s flight and business flights with your service.
Best experience I have had with booking travel over the Internet. Would certainly use same company again. Responded positively and instantly to all my queries.
Helpful,very knowledgable and efficent in sorting out our business class flights on two occassions. We will continue to use Skyclub for our regular trips to Oz.
I booked a business class return trip llast October and, having recently returned, I have to say how professional it was throughout the whole booking process. Nothing was too much trouble – checking, changing and re-checking details, sending me information, generally keeping me informed and enquiring on my return to see if everything went OK.
Compared to past experiences, this was an absolute pleasure – to the point that I wouldn’t hesitate to use Skyclub again and I’d definitely recommend it to anyone thinking of booking flights.
Thank you very, very much for all your help and assistance. I’m very pleased with the flights we’ve been able to get. It was a very fast and efficient service – we’ll definitely be using you again and recommending you to our friends and colleagues.
Excellent service and attention to detail..would definately use Sky Club again and recommend them whenever possible.Thanks again for your prompt help and overall service.
I must say you have been superb in all my dealings with you. I will certainly continue to direct all my friends and family to your brand and come to you first in the future.
Just a note to say how helpful and professional you have been in helping us book our flights. A pleasure to deal with and attention to detail much appreciated.
I would like to thank your organisation for the excellent service provided to us in organising these flights and giving us feedback as and when necessary. Your service was incredibly professional.
Thank you again and be assured we will be using Sky Club services in the future.
A big thank you for sorting my flights out, very friendly and speedy responses! Presented the options clearly with recommendations on the airline carrier. Great service! Thanks
The service I have received has been excellent. Nothing was too much trouble and it was like talking to my best friend – kind, patient and very considerate. This is probably a once in a lifetime trip for my husband and me and it has been made even better by you organising everything so competently. Should I ever be lucky enough to have this opportunity again I would certainly use SkyClub.
Is always quick to respond to requests, deals with them very effectively. I have recommended the organisation to other business colleagues as well as friends etc.
We were very impressed with the service provided. Was extremely helpful and knowledgeable, and in our experience the manner of dealing with clients was excellent. As a result we will be certain to use Skyclub again.
First Class Service!!!! Really pleased and impressed. Has a fantastic telephone manner, was extremely courteous and efficient. Took the time to understand my requirements, answered all my questions and got me a fantastic price on the flight. I would not hesitate to recommend Sky Club if you are looking to book flights.
The service received today from you was excellent. Managed to get me a lower quote with the same airline that I was going to book with. Also talked me through the travel procedure. This is the first time that myself and my daughter will be travelling without my husband and you put my mind at ease. Thank you.
I am very happy to say that you have been the most pleasant and helpful person I have spoken to for sometime. Was polite and answered all my queries with full information, giving me the options available. Made me feel like I was a special client. Did not sound like she was too busy or in a hurry to get over the phonecall to attend to someone else as is the case with so many travel agents these days.
This is our second experience in booking with SkyClub and yet again I have to say the service has been superb. Both in our telephone contact and via e mail we have felt valued. Has arranged collection and pick ups and has reserved the seats of our choice.
Just back from our amazing holiday in Singapore and Bali. I just wanted to thank you again for arranging everything. Both hotels were amazing. A big thumbs up for your recommendations – I can’t imagine anything could have been better.
Thank you for all your help with booking our flights to Australia.
We must say that we were very impressed with the service that we received and we will definitely book with you in the future and recommend you to our family and friends.
The service I received was great, really fast response, on the ball, made my life so easy I will definitely be using again.
Came as a recommendation from a friend as I leave my travel to the last minute all the time. Was sorted within a couple of hours and got me really good deals.
Has been incredibly helpful, patient & professional throughout the entire process. Using this service has made the whole booking process much easier and I would certainly use it again based on the service.
Nothing too much trouble in finding us just what flights etc that we need. Hope to do business with sky club for many years to come. Once again thank you.
Very efficient in assisting me in finding good value flights, was professional and polite and now I definitely will be booking with your company again in the near future.
Extremely helpful throughout the negotiation for this journey and we have nothing but praise for the way they handled the whole package (extremely polite and efficient). Thank you very much.
I should like to express my appreciation of the very fast, courteous and efficient service we received today when booking flights to San Francisco. Thank you very much.
Gave excellent service, was super efficient, patient and indeed very co-operative, I have passed details to friends of mine – One who has already been in touch. A pleasure doing business, many thanks.
I am exceptionally pleased with, my flights but also the patience and helpfulness exhibited during this booking. I will certainly be recommending Sky club.
Expert and informative consultation, fulfilled my travel requirements by telephone and then by email, I am totally satisfied with knowledge and efficiency in processing my travel plans. This experience will ensure that I will be a returning customer. Thank you.
Just wanted to feedback that I have dealt with you for the first time on a business class flight and was very helpful. I shall be using you again. Thank you!
It was a very real pleasure to deal with (name removed), who promptly took care of our flight details, made helpful suggestions, amended things at our request and sent everything exactly as promised. She also saved us some money. Would use Sky Club again based on this experience.
It has been a pleasure to make our holiday plans, as you have been extremely polite and helpful, giving us a very efficient service. Thank you very much.
Thank you for organising our flights so efficiently and in such a friendly manner, without any hint of frustration with our numerous changes and choices, much appreciated!
Polite and helpful. We have made numerous requests to change/alter the proposed itinery and she has without hesitation or any sign of displeasure accommodated our requests.
I will have no hesitaion in recommending your company (which I already have !).
I cannot over praise the help and service provided, has been consistently courteous, knowledgeable and informative throughout the booking process. Many thanks.
This is the second time I have booked with your company and it is a pleasing experience. Bundles of patience, aware of the products and extremely efficient. I will have no hesitation in recommending your company.
An excellent and attentive advisor, I have since recommended to another colleague. I will certainly advise my fellow workmates that (name removed) provided a first class service and was an excellent introduction to your company.
I feel i must bring to your notice the excellent service i recieved from your representative. I would be happy to recommend himself and your company to others and will certainly use you again. Many thanks.
Delighted with the service we get. Very friendly and nothing is too much trouble. I even recommended to a friend who is now on holiday in Australia having already booked through you.
I have been delighted with the service received on behalf of your company. This is the first time I have used your website and will certainly do so again. Service has been professional, very helpful and friendly, thank you.
Courteous, incredibly helpful and patient with all of my enquiries. Each time a customer service representative answered the phone, they were polite and helpful and put me through to (name removed) who responded with the appropriate sense of urgency.
It has been a long time since I have received such terrific customer service – if my flights are as smooth as your service, I will be a very lucky lady!
Accurate, courteous, extremely quick in response and answered all my queries fully. I would like to thank for all help and would recommend personally to any family or friends who needed an excellent travel consultant.
I really appreciated the professional and courteous service. Was very helpful, responded quickly and competently to my enquiry, and was able to find me suitable flights at a competitive price.
Did an excellent job in sorting out some business class tickets for three of us on a route that was causing me some real problems to find a reasonable deal. Efficient, friendly and accurate.
I had a number of contacts with (name removed) over two days after logging my interest on the internet. I can rate the performance as excellent. Had just the right tone and approach which made the whole experience very straightforward and matched my expectations. They responded efficiently and effectively to every query.
good news.i would like to thank bmi for this new route to morocco specialy to casablanca. wish you all the best, most of the people know about this great news are very happy and willing to travel with bmi.thank u very much for this a great news
good news.i would like to thank bmi for this new route to morocco specialy to casablanca. wish you all the best, most of the people know about this great news are very happy and willing to travel with bmi.thank u very much for this a great news
(name removed) guided us through booking business class flights and was very patient and considerate at all stages. This being our first time booking in this class and as new BA Exec club members we needed “our hands held” and (name removed) did just that. What Customer Service is all about (perhaps you can lend her to all the major Banks as they need this type of Customer Service very urgently !!).
I have found the service you have given to be spot on, it hasn’t been pushy, but I have been able to remember “Skyclub” with just the right amount of emails. Of course it goes without saying that you have been incredibly helpful and informative.
Thank you so much for your very quick, friendly and efficient service when booking my flights. I can now relax and enjoy my weekend knowing that my trip is all arranged. Will continue to use your company in the future.
As always (name removed) couldn’t be more helpful and professional. He’s an absolute pleasure to deal with and I always look forward to booking with him. An immense credit to SkyClub.
You are absolutely amazing, so helpful and kind, I just could not have booked such a big trip without your help. Even when I changed my mind many times you treated each change like it was the first booking.
Thanks for doing such a great job in booking our Christmas flights to Australia. I had called Skyclub initially only half expecting to get our flights sorted, but you were persistent and in the end we are thrilled with the flights and the prices, particularly for this crazy time of year.
I will recommend Skyclub to friends and will definitely use you again in the future.
I have been using (name removed) services for best part of a year year now and he has been a great help to me. He is always very helpful and what I would consider to be an asset to your company.
Very efficient, returned my calls very promptly, dealt with the entire booking without wasting any time. I would recommend your company to any business man wanting a good deal with prompt and efficient service.
Who was the first Qantas pilot? My great uncle, Robert Donaldson, flew for Qantas but not sure when. He would have been born around 1890 and lived in central Queensland for much of his later lilfe. Is there any way to research this further through Qantas?
Who was the first Qantas pilot? My great uncle, Robert Donaldson, flew for Qantas but not sure when. He would have been born around 1890 and lived in central Queensland for much of his later lilfe. Is there any way to research this further through Qantas?
The new Delta Sky Club is impressive and a great addition to the terminal at Indianapolis International Airport, which opened just two years ago. The Delta lounge is actually 4,800 square feet of space decorated in the red, blue and gray colors of the airline. The contemporary design of the club fits with the bright white and glass style of IND. The club is just a few steps inside the security check and steps to Concourse A where all of the Delta gates are located. Upscale restaurants and shopping are next to the club for travelers looking for local dining options. A VIP welcome to Indianapolis.
The new Delta Sky Club is impressive and a great addition to the terminal at Indianapolis International Airport, which opened just two years ago. The Delta lounge is actually 4,800 square feet of space decorated in the red, blue and gray colors of the airline. The contemporary design of the club fits with the bright white and glass style of IND. The club is just a few steps inside the security check and steps to Concourse A where all of the Delta gates are located. Upscale restaurants and shopping are next to the club for travelers looking for local dining options. A VIP welcome to Indianapolis.
(name removed) has been my agent for a trip from London to Dalian and she has been absolutely incredible. I’ve called late in the evening and yet she was never in a rush to complete my transaction. She looked at various alternatives for me which were all good and eventually helped me chose the best one for me.
So, all in all, if I’ll use this service again in the future (and I will) it’s because of her outstanding performance and customer service.
Most helpful, courteous and most importantly every question I posed was answered immediately. I have nothing but praise and have already passed your company to friends of mine.
Has been excellent and arranged our trip to Australia without any fuss or bother for us and in a very quick time. Was clear and precise and very easy to deal with, both on the telephone and by e-mail – and also very patient with me when I couldn’t use my ‘modern technology’ efficiently!
We travel to Tasmania (Australia) every year to visit our sons and (name removed) will be our first port of enquiry next trip.
First class attitude. Worked very very efficiently, quickly and honestly to try and find me the best deal that they possibly could and was very responsive to my emails and telephone calls, and Im hopeful we can work together again in the future.
I just wanted to say what great service (name removed) has provided us with. She’s been super quick in replying to emails, has given invaluable advice in which to base my decisions on and furthermore has always gone that extra mile to ensure that everything was in order.
Often overlooked that Air New Zealands new standard economy seating will be 10 abreast rather than 9 abreast in their current 777-200. The marketing has been great but for those in cattle class comfort seems to be getting worse.
Often overlooked that Air New Zealands new standard economy seating will be 10 abreast rather than 9 abreast in their current 777-200. The marketing has been great but for those in cattle class comfort seems to be getting worse.
I have been extremely impressed by the efficiency, courtesy, helpfulness and pleasant manner of (name removed) at all times through our transactions. Many thanks.
Incredibly helpful and efficient today. Given us some great advice about booking internal flights and has worked really hard to find us flights that work within our budget constraints. Thank you SkyClub.
We have dealt with (name removed) on a few occasions. He is patient, charming, professional and extremely helpful. No complaints whatsoever. We will definitely be using him again.
I have to say (name removed) was brilliant with doing the arranging and sorting of my flight also finding me the best fare to New Zealand, nothing was too much trouble and she got back in touch when she said she would.
In this day customer service does not seem to be a priority so it was very refreshing that the service provided was good and I would recommend my friends to use this company, word of mouth always being better then trolling through the internet.
(name removed) was very efficient and made me feel like she was actually interested in finding me a flight. She has found us flights cheaper then we could find ourselves. It was nice to hear a nice friendly voice but more important, someone who actually sounded genuine and interested.
I’ve been dealing with (name removed) and I’ve found her very helpful. She has responded to every problem I’ve given her, with a friendly and cheerful manner, just what I like.
I was contacted by (name removed) who was a godsend !! He was efficient, polite and with a much needed sense of humour. It was great to feel that someone knew what they were talking about, he sorted it all out and we could get back to business!!
I want to thank you for the fantastic service that you have provided in sourcing flights and accommodation for us to to take my wifes 91 year old mother to see her sister in Tasmania at Christmas. Not only did you source flights at the busiest time of the year, when others were telling us that there was little or no availability, you did it at short notice and at lower cost than others were quoting.
I was impressed by the way that you maintained contact, called back and kept me informed throughout. It genuinly felt as though I was the only customer that you were dealing with and I really appreciated your effort and determination to source the products that best met our needs. I will definately use Skyclub again.
Just to say that (name removed) is an excellent member of your team and has been very helpful. I will recommend him, and your company, to all friends and family for any future travel needs.
Thanks
Just wanted to express our thanks for all the help (name removed) gave us in organising our travel arrangements.
We have dealt with (name removed) for our business trip last year and this year, and will continue to do so in future. He is extremely efficient and has a very friendly polite manner. Really impressed with the service.
This was my first experience with your company. (name removed) was helpful, courteous and above all knew what he was talking about. I am satisfied that he has provided me with the best that was available and therefore has my gratitude.
This is such a great resource that you are providing and you give it away for free. I enjoy seeing websites that understand the value of providing a prime resource for free. I truly loved reading your post. Thanks!
This is such a great resource that you are providing and you give it away for free. I enjoy seeing websites that understand the value of providing a prime resource for free. I truly loved reading your post. Thanks!
I have had the pleasure of dealing with (name removed) for a couple of years now and each time has been an outstanding experience. He is knowledgeable, helpful and businesslike without being curt. He has become my first choice as a travel consultant and your company is my first port of call whenever my wife and I plan any long distance trips. I would recommend your company to all of my friends without hesitation
You have been remarkably swift to help us and very patient. We could not ask for better service and will certainly contact you in the future if we have a similar requirement. Thanks for everything.
I have been dealing with (name removed) for my booking to Australia. She has been extremely amiable and efficient. Would ask for her again next time I need a flight and also would not hesitate to recommend to my friends.
Remained professional, friendly and helpful throughout my entire drama. I was very pleased with the service, and the efforts that (name removed) went to in order to get me the best deal. I travel a couple of times a year to far flung destinations, so will certainly look you up again.
I have used (name removed) for both business and pleasure travel arrangements now and I have been very pleased with the level of service and personal touch.
I will continue to use for my future bookings and will remain loyal.
This is such a great resource that you are providing and you give it away for free. I enjoy seeing websites that understand the value of providing a prime resource for free. I truly loved reading your post. Thanks!
This is such a great resource that you are providing and you give it away for free. I enjoy seeing websites that understand the value of providing a prime resource for free. I truly loved reading your post. Thanks!
I would like to say that the customer service was excellent, what ever question I asked about my flight/price from Heathrow to Bangkok via Doha with Qatar was no problem for (name removed) at all.
I am sorry I have not sent this feedback before for their excellent manner, professionalism and good customer service.
Just wanted to say thank you to (name removed) for getting me a great deal on my flight next week – really appreciate the effort that he went to in order to get a good deal considering it was relatively short notice.
Just wanted to congratulate you on your excellent customer service. Your agent (name removed) has been extremely helpful so far, and responds to emails within hours. My previous experiences with other agencies has been very different.
I rang and spoke to (name removed), she was very professional and friendly in her approach.
I gave her our requirements for the trip.
She came back to me quite promptly and we decided on Korean Airlines.
She was extremely helpful in arranging our trip. We wanted value for money as we have a budget to stick to. She also helped with information regarding Visa’s for Aussie and sent me a website to contact. This site was very helpful.
We are now in the process of awaiting confirmation of the booking for our trip.
This is the first time we have used SkyClub and will certainly use the company again.
I’d like to say that I have been extremely impressed by your service throughout the whole process.
I book a fair few flights and I’m a fairly demanding customer in terms of routes/times and getting the best value,
and it’s rare to find an agent such as yourself who manages to come up with the goods and in such a professional and efficient manner.
Although this was the first time I’ve used Sky-Club, I shall in future call you first whenever I have a business-class requirement.
Thanks for all your help.
Yes Glaz, airlines such as Thai and Japan Airlines accommodate premium economy seats. If you would like more information regarding premium economy seats, feel free to contact the SkyClub team on 0207 387 3999.
This was my first time contacting SkyClub and although my plans changed at the last moment and my flights weren’t required, the service I received was excellent and the price was considerably better than anything I could find on the airline’s own portal or elsewhere on the Internet.
I’ll certainly be contacting SkyClub when I next need to book flights.
Absolutely no complaints at all. Quick to call us back, found us the ideal flights at a price acceptable to us and acted very professionally at all times. Very impressed.
Got a good deal for me well below the published United price and a pleasure to deal with. Will certainly be calling skyclub again for my future requirements.
I was very satisfied with the professionalism and level of service. The whole booking online experience was stress free and listened to my circumstances to find me the best package to suit.
Handled our booking very efficiently. Prompt, courteous and very helpful. Calling back when not asked, but not pushy, just being helpful. Delighted to do business with. Will definitely recommend to friends and colleagues.
Our executive consultant has gone out of his way to help, and to find me the most efficient, and cheapest ways to do all the visits I needed to do. Yours In friendship.
We chose to give our business to Skyclub purely because our consultant responded more quickly and communicated more effectively than a number of other travel companies contacted. We found in dealing with her that everything was done quickly, efficiently, and effectively.
From our own business activities we very much understand that it is easy to give great customer service when things are running smoothly. Exceptional customer service can only be demonstrated when things aren’t quite going to plan. In an effort to get us back from Chicago to Europe during the volcanic disruption, we are aware that they invested a huge amount of time on our behalf. I believe some of the time spent searching for travel options was from personal time. Her actions were very well received given the circumstances. Even when we managed to get back to Europe, the communication and assistance continued. Such activities and efforts provide a tremendous amount of added value to your business.
We were travelling with a Lufthansa Gold Member and also with someone who had direct links to Dublin airport and Air Lingus. The communication received from them was often more accurate and somehow more up-to-date than either of the other two sources.
As a direct result of the service levels received we have now made it our company policy in the UK to use Skyclub where possible within our business.
I just wanted to send a note to tell you how continuously marvellous in every way the service I get from our account manager is.
He has worked with me for over a year now and no matter how last minute, complicated or subject to change our travel plans are, he always finds a way forward with efficiency, cost-effectiveness and practicality.
He is so easy to work with by email, we hardly ever have to speak which when you are travelling around the world in multiple time zones is also very helpful. We are thus very impressed, happy and loyal customers. So many thanks.
I was very impressed with the service I had from your agent…He was polite… courteous… easy to talk to and answered all my questions…if the flight and service is as good as he says…I will be back to book more flights with you.
Thank you so much – you have been fantastically efficient and helpful. I’ll certainly be calling you in the future and will recommend you to friends and family.
Welcome again !
Indonesia has a lot to offer!
With this airline, more opportunties to visit great domestic destinations like Yogjakarta, Surabaya & many others might be affordable!
I think BA will fly most flights, or the government will intervene or put pressure on the unions. It’s going to be ok. I feel sorry for BA at the end of the day.. It’s the unions.
Christine has been extremely helpful and responsive again has provided an excellent service, having booked tickets for us on previous occasions. Thank you.
Brilliant kind & considerate 🙏
Outstanding customer service from Ronny and the Skyclub team!
Thank you so much.
Charlie listened carefully to what we wanted: a reliable flight, shortest time in the journey to New Zealand, comfortable plane and at the most competitive price for three of us. She promptly replied and got exactly what we asked for. We were very happy with her service and will look for another deal on our next long-haul journey.
We’d give her a 10 star rating if there had been one
Hi Andrew,
Thanks for the information concerning the flights to Mauritius! I do really appreciate your effort and endeavour!
I’ll ponder over the info and I’ll let you know of any further decision.
You’ve done really well. Thanks again!
Good Morning ,
A very good & efficient service . Seth was very helpful & covered all angles for my flights . Keep up the good work .
Dear Skyclub,
Again, we’ve had excellent service. I’ve been shown considerable care, understanding and patience.
Thank you Bella.
Also thank you Ian for your calm reassurance, whilst I had my panic situation. You were right, a few minutes of breathing did the trick.
Happy New Year to you both
Hello,
Today we completed our booking with Christine and throughout the whole process she has proved to be fast and efficient and throughly professesional and extremely helpful while answering all of our questions. Good job Christine.
Max has been so patient and helpful in setting up a complicated plan to visit Australia but stopping to Thailand and Cambodia on the way.
We are delighted with the plan he has put in place.
Max was very officiant and friendly and very informative.
As always Bella provides a service above and beyond what would be expected. No matter how much trouble my constant change of plans cause she performs with good grace, patience and understanding. It is this reason that I come back year after year. Thanks Bella.
We contacted Skyclub for the first time to help us with flights to New Zealand. Christine D’Souza was the lady who helped us. We cannot recommend her more highly, she was excellent. She was efficient and professional and at no time did we feel pressured. She was very responsive answering every one of our endless questions and ultimately coming up with a great deal that suited us perfectly. Thank you Christine!
Thank you Christine for your excellent and fast service for my Australia booking.
You have lots of patience and have always been cheerful and answered my various questions well and promptly.
Thank you.
I was really pleased with the excellent service of Skyclub, especially the attention I had from Ray
Thank you for arranging our airline tickets for our trip to Nice in 2025 today. I found you and your colleagues very helpful and courteous. What’s more you managed to fix us up on the exact flights and times that we needed.
Many thanks again,
Thank you for your immediate response. You are so professional it’s a pleasure doing business with you. Thank you !
Christine gave us great help in finding suitable flights at very good rates for our trip to Melbourne. She was very patient with our many questions and changes. We’d highly recommend Christine at Skyclub.
I have used Skyclub for several years and have always been impressed with the service I have received and the efficiency. Hamesh, who handled my booking was excellent.
Good afternoon
I would like to thank one of your representatives who helped myself, my daughter and parent in law obtain flights to Dubai, giving lots options and prices.
She was patient, information and efficient.
Ray, wa s a star, patient with all my changes and looking for economies, 10 out of 10,
Thank you
Hi. Josh is an absolute darling. Very professional, very helpful and polite. Thanks so much for employing such a lovely person, it is such a pleasure when speaking to someone who is as attentive and helpful.
Max has been brilliant: helpful and informative, and taking the trouble to help with our selection of airline and our choice of cabin.
Absolutely first class service from Max. Gave us options for our travel itinerary and provided very helpful information to ensure we chose the correct flights for our requirements. There was no feeling of being forced to take the flights provided and we eventually agreed on what worked for us. Very happy and looking forward to flying!!! Thanks Max!!
Spent a morning trying to find suitable flights. Then I contacted Skyclub. Christine was so clear polite and helpful found the right flights without me having to face the screen.
Great service from Josh from the initial phone call to the follow up itinerary with great prices . His diligence has got you a new customer .
Today I called your company to get a price from you for my upcoming Australia visit.
I cannot praise Miles enough, he was very professional and worked hard to get me what I needed
Enquiry was made and all booked the same day 😊
I booked today with Bella and although the flights were costly it was a pleasure dealing with Bella who was very helpful and polite.
Hi we haven’t booked yet, just waiting for our daughter to confirm dates, but Miles did a fantastic job putting together various options for and finding some great deals. Also presented info in a great easy to understand format.
Outstanding.
Just like to say how lovely Christine was at how efficiently she dealt with my request for tickets to koh Samui.
She has obtained an excellent deal and we are very happy
Excellent assistance from Christine who speedily sorted out our trip. This is our third booking with you.
Many thanks
Ellie McIntosh was very professional, diligent and helpful. With ease she helped me sort out next years solo dive trip; air fares, accom./board and car hire!
Now I am just eagerly looking forward to it
Thanks very much Ellie!
All the best
This is slightly delayed as I have just returned from abroad.
I was very impressed with the service you provided; everything from the flights found at short notice to my change of requirement for a return journey to the eventual cancellation was handled quickly and I was kept well informed. My apologies again for having to give you the runaround like that.
Based on my experience with Skyclub I would definitely use Skyclub again and would not hesitate to recommend you to friends and family.
Hi just wanted to show my appreciation
Andrew helped so much
I will definitely be booking when I get the dates confirmed
Thank you
Very good service. Polite and efficient. Thank you.
Good Evening
I would just like to leave some feedback on my recent booking experience Christine d Souza gave a seamless process and made my booking so easy Great experience will certainly be booking with you guys again
Ray Alfonzo-Alwis has been incredibly helpful and very professional, excellent support.
Great service from Ray. He got me a good deal at very short notice. He couldn’t get me business class on the outward journey but obtained a good mix on the outbound journey of economy and premier economy on the long leg to Singapore instead. I will use him again.
Out of this world…..wonderful. Perfect
Dear Skyclub
I would like to give a mention about the helpful way in which Ellie handled my booking and being a Hotelier I found her telephone manner excellent.
Hi Bella, we are delighted with the service and arrangements you made for our forthcoming flights to Tampa and return on United Airline.
Very efficient responses and assistance from Christine. I would have no problem in recommending her services to others seeking flights at Skyclub 10/10.
Quick and very patient and professional. It was a pleasure discussing our travel plans and Ellie was confident and knowledgeable at all times.
We will be speaking to her again tomorrow!
Dear Bella,
Thank you so much for all you hard work. You understood our requirements and worked hard for us to find the best option to fit in with our complex list of needs.
Best wishes
Very impressed so far with the service from Ellie. She listened carefully to my requirements and was prompt in providing me some very good options .
Her communication style is friendly , professional and efficient, and I am looking forward to booking my flight with her tomorrow!
The service provided by Christine was first class which is something we have come to expect from skyclub.
Thanks for being so professional and taking time to provide exactly what we want.
Hi, Ellie was helpful and efficient with a pleasant manner. She took care of everything we needed perfectly. Well done Ellie, top marks to you!
We have been very pleased with the outstanding service we have received from Christine. As first time users to sky club, we have asked lots of questions and she has answered them all and put us at ease. We will definitely recommend and use your service in the future.
To whom it may concern
Ronny was very professional and most courteous this morning. He fully understood my concerns over the flight changes and went out of his way to sort this matter out to a successful conclusion. A very happy customer.
Bella is excellent.. Goes way beyond her role..
Helpful, knowledgeable, Polite..
I like to use Bella every time I book my flight to Cape Town Thank you again Bella
Skyclub is excellent. When our flights were cancelled at very short notice by Emirates they pulled out all the stops to get us alternatives.
Will definitely be using their service again.
Very good service from Ian who was a big help when l was booking my flight unfortunately l have had a better travel plan that suits my times and quite a lot less cost Ian was extremely helpful and did all that was asked and more so thank you Ian
Thank you so much Miles, it was a pleasure dealing with you. You took all the hard work of searching multiple airlines for flights that suited me and my budget.
Will certainly recommend you and your company.
Fantastic
First class
eFFicient
Friendly.
Ellie was great to deal with. Kind, knowledgeable and professional. She was able to answer all my questions and give me the information I needed. She did not pressure me in any way but left me free to make my decisions having given me the information I wanted.
She responded quickly when I needed to contact her.
I would always go to her first if I wanted to buy a flight
I have just booked three flights to Sydney for family members through Christine D’Souza.
Christine was absolutely lovely. She answered all my questions and was very patient with me when I needed time.
I would not hesitate, and in fact I already have, sky club and Christine to others.
I will certainly be asking for flights when I need them myself.
A big thanks you again.
I just wanted to thank Miles for his amazing service – quick, responsive and competitively priced. He found the best price for tickets to Rio de Janeiro incredibly quickly.
Miles is a great asset to Skyclub.
Wonderful! Efficient, kind, patient.
Fantastic service from beginning to end.
Excellent service. Confident, reassuring outline of progress. Pleasure to deal with Charlie. Thank you.
I gave him a problem and he searched and did a lot of digging during his working day before having to admit that my problem required buying another ticket in order to have my holiday. My thanks are really heartfelt!
With gratitude – and no wonder I always come back to Sky Club whenever I need flights.
Excellent work from Christine. Knowledgeable and efficient and contacted me exactly when she promised.
I now hope all goes well.
Excellent, professional service again from Hamesh who always goes above and beyond for his customers.
The service given by Ian Williamson when I contacted him at the Sky Club Office on 22nd February 2024 was very prompt and helpful.
Hi, Fantastic service from Charlie. Extremely helpful, thorough and efficient. Tickets arrived today. Couldn’t be more pleased with service and cost. Thanks, Charlie
A total professional ….very knowledgeable andalways getting the best Deal available
Christine has been and continues to be most helpful. Sheffield is first class.
Easy, uncomplicated and effective service. Great.
Charlie is very responsive and professional
I booked with Christine. The service was first class and the only disappointment was you don’t do visas. We cannot believe that she managed to hold the seats for us while we were organizing finance. This was excellent and we could not have asked for better service from anybody.
Christine has been excellent since we contacted her about some business class flights to South Africa. Really quick to reply, answered all of our questions and most importantly got us the best prices – What’s not to like? ?
We had very good service from Michelle, and prompt feedback. Although we have chosen not to proceed with her recommendations in this case, we will certainly consider using her good efforts in the future.
This is to compliment Christine on her professionalism and her efficiency. She was very helpful and I feel she serves your company extremely well.
Christine was extremely helpful with my flight bookings today.
Nothing was too much trouble for her and I am very grateful.
Very impressive professional service. Tony was precise in the details, took care, answered quickly as he said he would. I will return.
I’m satisfied that Christine has done exactly as I asked her. Kudos to her.
Regards
We experienced excellent service from Christine planning our trip to Australia. All our questions were dealt with very promptly and efficiently. She was very polite nd pleasant o deal with . Thank you .
Great thank you!
Sorted quickly and efficiently despite my changing my mind about seat and flight options.
Raj is awesome his duty of care is 100%
thanks Guys !!
Your service was first class. You were patient, industrious and considerate. JetBlue is at the top of our list for airline travel. Thank you.
Here’s a quick note regarding the service provided which was very satisfactory and efficient.
Charlie was extremely helpful and patient with us when booking our flights.
Thank you very much for looking after us so we’ll
What a fantastic service again.
This is the second time I have used Sky club, and they really are a very professional company.
Thank you Christine for all your help.
First class service with good sound advise and beyond helpful.
I am so pleased I have found an agent who cares so much.
Charlie was very helpful an knowledgeable concerning our enquiry with a very thorough explanation concerning our planned itineraries.Much appreciated,I hope we can make a booking with you in the next few days.
Cannot fault the service .very professional and quick to respond to any questions that may arise.In this day and age rarely experienced.We will be using you in the future 5?
We have received absolutely fantastic service once again from Bella today. Nothing is ever too much trouble and her time spent helping with bookings, quotes and changes is always very much appreciated.
Absolutely perfect 10 stars plus
Regards
I just wanted to provide some feedback for Nima.
She had done an amazing job in providing tickets for me and my friends.
She responds quickly and always gets the request right first time.
She is very patient and nothing is too much trouble.
She is a great ambassador for Skyclub.
I was extremely happy with the service I received from Christine. As someone unfamiliar with booking flights to Australia, I found her patient and understanding and would certainly recommend her in the future.
I can’t fault her patience and help that she gave me while booking my flights. She understood what I wanted and found all the information I needed quickly.
Absolutely first class service from Myles. Could not have been more helpful and patient. I would recommend Sky Class to any potential traveller.
Excellent service.Couldnt be better.So helpful and everything sorted.
Will use skyclub for all my long haul travel in future
Christine has been excellent, very responsive, clear and concise communication and dealt with my booking very efficiently.
Thank you
Christine has provided an excellent service. She has responded rapidly to requests and has been very diligent in following up them. She has also been very polite.
Best wishes,
Many thanks to Christine for all her help in arranging our return flights from Madrid to Brisbane in 2024.
I cannot thank Christine enough for the professional and patient way she dealt with my booking, very impressed.
Just a quick note on feed back. I was pleasantly surprised and found Tony polite, professional, informative and friendly, also Peter whom I spoke to earlier too!
I am currently still deciding as it’s quite a lot of money considering the tickets aren’t refundable, however, I am aware these prices are also changeable!
Thanks again and will be in touch soon.
Good Afternoon,
Christine D’Souza has done an outstanding job today with my booking of flights to The Philippines from Heathrow. She presented me with various carrier options and their individual routes and prices, which was very helpful. In the end I chose Emirates and she then took this forward to a successful conclusion with the completed booking for all three of us in our family. She called me back when she said she would and even fixed the Emirates limousine service to and from Heathrow, which was great. In sum, Christine provided me with a first class service, which was beyond what I had expected. I will book with her again!
Great. One phone call. One more….fantastic deals. Can’t beat the service.
Bella, Hamesh and Raj are superb at their job. Great communication, very patient and always the best service. Thank you Skyclub
Fantastic service……much help, as ever!
A most efficient and helpful lady. Found me a flight that I had not found myself and a solution that was better than I could have found.
I will certainly use SkyClub for my long haul reservations in future
Thank you.
I have dealt with Miles during my booking for Tobago, and today booked transfers to and from Tobago airport.
As always, Miles was efficient, friendly and professional and dealt with the topic in hand quickly, keeping me informed throughout.
It has been a pleasure to deal with him.
Christine’s service was excellent, thank you
What can I say :
As always, total professional, works extremely hard to
Get the best prices for her clients. Super pleasant and
Nothing is too hard regardless of the questions asked,
Thanks for a job well done
Take good care and have a great weekend
Very quick and efficient. Also very patient.
Absolutely brilliant service.
Andrew is going above and beyond to get me the right flights.
It is so good to have this service.
I have recommended SkyClub to my brother.
Hamesh is being very prompt and helpful.
Tony has helped us book flights today from Delhi to Melbourne and back.
He’s been really helpful, professional and efficient.
I will definitely be recommending your service and am happy to commend Tony’s customer service attitude.
Working with Christine has been great – fast, efficient and will use again ?
Very happy.
Very efficient and helpful !!
Very pleased with the service I have received from your staff.
Absolutely brilliant!
Miles went out of his way to try and get me the best deal. He was courteous at all times, always had a sense of humour, and I believe ‘saw it’ as his mission to deliver the best possible solution. He took on the challenge and he kept me in the loop at every possible opportunity.
I will come back to Miles in future. I trust him and I think he has done a fantastic job.
I have received faultless service from Christine D’Souza with flight reservations for a return trip to Sydney early next year.
Please convey my thanks to her.
Raj is always responsive, efficient and delightful. He is a tremendous asset for Skyclub and we enjoy dealing with him greatly.
This young man has provided us with excellent service today and yesterday and is why we have placed our confidence in your company to provide our holiday to Tropicsl Attitude, tre au douce Mauritius.
We hope we can provide you with more feedback on our return.
Just booked flights to Australia. Tony was extremely helpful and got the right price and flights for us. Top service
Absolutely great service – very good communications throughout from start to finish when booking our flights.
We still have some other flights to book and will be in touch soon to discuss.
Fantastic service from Ronny today
Advised of airline flight changes and also changed our seats.
Will certainly recommend Sky Club
Thanks again
Great as usual .
Hamesh has always provided great customer service above and has often gone beyond the call of duty. I very much appreciate his dedication to helping me find the right flight as finding the right flight can be a minefield at times.
I value Hamesh’s help and advice.
I was extremely satisfied with the service I received from Miles Ainsworth.
He dealt with my flights and accommodation for Tobago in a professional and knowledgeable manner and was friendly and helpful throughout.
I would certainly recommend Skyclub.
Service by Bella has been excellent.
A very patient agent managed to secure flights on our favourite airline at a price we can afford. Thank you Andrew. No doubt will be back again another time .
Just to express my gratitude to Bella who has always been professional, friendly and effective in meeting my requirements every time I have used your company to fly. She has also gone the extra mile to help me out when necessary. I am always reassured and happy when – in these days of high staff turnover rates in so many businesses – she is still around to help me out. Whatever you are paying her is not enough! ?
Christine has been very helpful with a complicated itinerary, her manner and patience has been impeccable.
Excellent service as usual
Good service has always thanks miles
Really tremendous service and patience from Miles. Very much appreciated indeed. Thank you. We’ll use you again.
Christine was extremely helpful and secured me an excellent fare! It was a pleasure dealing with SkyClub – thank you!
Bella Yentzer has assisted us on a flight to the USA. It is refreshing to deal with someone who is so helpful and a ‘can do‘ attitude. Nothing has been too much trouble for her and I am impressed with the speed and tone of her emails to my questions. We have been very grateful for her help.
Miles you and your Team are stars!!!
All I can say, is having dealt with Bella on our first trip in 2019 up to now, I am very happy with the service she has provided. Even going over and beyond her duties to help me where she could.
Excellent service.Beyond expectations!
Unfortunately, the prices obtained are still not suitable yet but I am hopeful.
Very good response..I would recommend you
Very Good, clear and quick communication
Was most helpful with my booking to L.A. Charming ,positive & efficient! What could you want.
Thanks again will use him again.
Bella is superb. Very helpful, quick to action and highly recommended
I just wanted to say what an absolute pleasure it has been using your service today. Within moments of sending off a request I was phoned to go through the booking. Miles Ainsworth was extremely efficient and gave us exactly the sort of advice which we needed. As a result we have just what we wanted in terms of flights and car hire all at a very reasonable price. We will definitely use your service again and will also recommend it to others.
Bella was superb and had so much patience when helping us and went out of her way to be helpful
I must say a big thank you to Bella for arranging a return flight for me to Brisbane so quickly and efficiently. I think this is the third year she has attended to my request and always she has been polite, friendly and listened sympathetically to my needs.
I am very grateful to her for making it so easy to fly to see my son and his family. Many thanks indeed.
We had Zak to advise us, help us, and be very patient with us. His telephone manners were excellent, his knowledge of the industry was very knowledgable, and his telephone manner was impeccable. His voice is regal, distinct, and very rich. All in all he came over as a very nice person, he is a credit to your company. We will without doubt use his services again.
My flight enquiry was dealt with by Bella, who I can’t praise highly enough.
She was friendly and extremely efficient; I would certainly recommend your service to anyone.
Very happy with the way Ian is handling my requests.
I have been using SkyClub for many years and always had good service. On this particular occasion though, for the first time I dealt with Bella Yentzer who so timely and efficiently coordinated my flights and sorted out seating arrangements. I wish wish to express my gratitude to her and send very best wishes to you all.
Bella always provides an excellent service, knowledgeable and responsive. This is the third time I’ve used Bella for long haul Business flights and, will do so again.
Thanks
Natasha has an easy manner, great telephone voice and wonderful customer approach ( she remembered me from 2 years ago).
She sorted my problem out and I am so grateful to her.
Super efficient many thanks
Thanks very much for the excellent help and professional support I received from Bella Yentzer today !
Best wishes,
Bella is Most helpful and up to Skyclub Standards
AS ALWAYS SECOND TO NONE….TOTAL PROFESSIONAL
WITH LOVELY AND PLEASANT ATTITUDE….
Absolutely brilliant. Provided great service with pleasant demeanor.
Having had the pleasure of being assisted by Bella these past few years I am happy to once again express my gratitude to her for her friendliness and competence way beyond what one is inclined to find elsewhere in so many other commercial enterprises. So much so that I return every year hoping that she hasn’t moved on to pastures new!
Marlowe has been incredibly helpful which is why I have bought my return business class ticket to Sydney through her.
I would have no hesitation in recommending her.
The service was absolutely brilliant. I will definitely looking forward to make some booking with Hemesh soon.
Many thanks
SkyClub never lets me down, thankyou.
Bella is friendly, efficient, bright and very helpful in finding the best flight for my wife and me.
Thank you Bella
Quick, professional and I will probably continued own this route
Raj has been excellent throughout this booking and i have no hesitation in contacting him for future flights.
As always, super customer service. On time and ultra pleasant
Very happy with the service
Marlow did a really excellent job trying to find me the perfect flight, in the end I couldn’t travel but she was really excellent handling my requests
I dealt with Bella Yentzer and was very pleased with the service she offered. Have used SkyClub previously and will certainly do the same in the future.
What a couple of years these past ones have been, we would like to thank Hamish for keeping us up to date with the situation with our flights, unfortunately we now have to cancel our plans due to my medical situation. Thank you Hamish for your efforts on our behalf, and thank you Skyclub.
Thank you Raj
Impeccable service as usual from Sky Club.
As always very helpful
BELLA VERY NICE LADY
ALWAYS LISTENS AND IS HAPPY TO HELP
MARKS SHE GETS – 10⭐
I have bought flight tickets over several years and Raj Paul has always been very competent, friendly and efficient.
Delighted with service
Very helpful as the first time I have contacted Sky Club.
I would just like to say that the service provided by Raj Paul was excellent.
He arranged a complex set of flights, everything was correctly documented and he is always polite.
Kind regards,
Yet another crisis diverted and problem solved by Bella. Amazing service. Thanks yet again.
Very happy with a useful and prompt reply, thank you!
Prompt efficient helpful and friendly … thank you Bella
Bella is always just amazing. She remembered me, even though I only used her services once before and it was 3 years ago. She will be my “go to” now for the future. She responds immediately and always has solutions. Excellent service. Thank you
Raj Paul has provided excellent service to me for the two flight bookings I have made this week. Polite, helpful, professional and friendly. I would certainly recommend his services to friends. Well done Skyclub!
Hamesh is very attentive to all my requirements, thank u
Enormous praise for the service that Hamesh provided. Nothing was too much trouble and he made sure that he found us the best flights at the most favourable prices.
Many thanks Hamesh. You are a great asset to SkyClub.
We used Bella before the lockdown and her service was so excellent that in these, slightly more challenging, travel times she was the “go to” choice.
She has proven me right, brilliant service and always goes the extra mile. I am travelling with my 88 year old Mother and she totally understands that it needs to be stress free and has really bent over backwards to make sure that we will have a brilliant trip.
Raj is excellent. He is always helpful nothing bad to say about him. Thanks
Helpful, polite , knowledgeable
As always
Bella has been unbelievably helpful
I would just like to take a moment to comment on the impecable service from Hamesh Sharma in your buisness department.
He has dealt with my bookings for several years now with a professional approach yet keeping a personal touch. When I call he answers directly addressing me by name which is a nice touch, making me feel important and cared for.
I have been a Skyclub custoner for some years now, always using Bella. She has constantly been professional, helpful and polite dealing with me and my bookings. Without reservation I would always recommend her on the basis of her constant commitment to providing an excellent service on behalf of Skyclub.
Fantastic quick response from your company. Especially thanks to Bella for her speedy response.
Raj was really great. Very patient and helpful. Couldn’t have been better !!!
Very grateful indeed Bella for your advice
Hamesh is always outstanding..
Contacted Raj Paul last week and he was as efficient and charming as always. He booked our flights to Kenya from Newcastle. This is the third time we have booked with Raj and I would thoroughly recommend him and SKYCLUB.
Hamish was recommended to us by a friend. We have found his service and detailed responses excellent.
Hopefully we shall shortly be booking through Sky Club.
Regards
Bella is wonderful. So professional, so pleasant to talk to, so reassuring in these days of uncertainty and always gets the job done in the best way.
I am a big fan!
All best wishes
Raj Paul has been amazing in the way he has dealt with my booking and the numerous changes.
I would def recommend him to anyone that’s asks me who I book with and my next flights are due he will be the first person I call.
10/10
I would like to record my appreciation of Bella’s efforts on my behalf. I was in urgent need to advice about booking flights to America at short notice and was somewhat stressed due to a sudden change in family circumstances. Bella very calmly listened to my request and called back after a very short time with a reasonable and acceptable option.
Excellent speedy service from a knowledgeable,helpful and cheerful consultant.
I will happily recommend to all my friends and acquaintances
It’s so nice, reassuring and easy to book with Hamesh. He has been outstanding in care and concern about my ticketing.
Natasha has been very helpful and understanding.
Thank you again.
Dear Sir
This is just an acknowledgement of how professional and helpful Hamish has been in dealing with our business will be looking to use his services again.
Regards
Jayna was very professional, polite and willing to assist without any hesitation or annoyance. I am extremely grateful to her for her courtesy and will to ensure that I booked the desired flights to suit our needs.
Please kindly convey to Jayna of my appreciation and I look forward to booking my next tickets with Skyclub in due course.
Very good at her job
Very prompt at replying
Very SATISFIED
Hi, just wanted to say that Hamesh has been incredible. I had some last minute changes to be made for tomorrows flight and everything was handled professionally and efficiently. I would highly recommend SkyClub and the team they have is superb!
Thank you, Hamish, for great service, tickets all booked as I required.
I was pleased to find that you have a very good telephone manner, easy to listen to and clear in what you had to say in answer to qhestions and when delivering information.
All good service, as expected with SkyClub.
Great service as usual Bella is on the ball and gets back with a quote very quickly.
Very happy with her service
My husband and I would like to say how incredibly helpful Bella has been to us over the past few years with our tickets to and from New Zealand (and other destinations). Especially since the outbreak of Covid, when she has had to rebook, requote and deal with all of our indecision. She is always patient, professional and does her utmost to help us.
Excellent service.
Can I just say how very pleased I am with how Bella attended to me yesterday. Her advice and her actions on my behalf were timely, helpful and to the point.
Very helpful,knowledgeable and understanding of requirements.
Would definitely recommend your company on this alone
Pleasant and knowledgeable, good and efficient service. Well done Bella. It has been a pleasure.
As always, excellent service and thoughtfulness. Thank you Raj
Bella was brilliant as always. Nothing is too much trouble and she always does what she says.
Hi,
I’m more than pleased with the service. Straight and to the point. Very businesslike n what I look for.
Regards
Excellent. Service was great.
Both Hamish and Bella were excellent and a real pleasure to deal with. I would highly recommend Skyclub!
Thank you!
EXCELLENT (and nice with it!)
Would recommend to anyone
Hi skyclub,
This was just a small message to say how grateful i am to Raj for helping me get back to Australia in these very difficult times!
This is the first time we have dealt with Skyclub and it is most definitely not the last.
Bella was the lady I spoke to and she was very friendly, really nice and very professional.
The service and information helped a lot many thanks Natasha
Thanks Nima and all at Skyclub
Bella is a total dream to deal with.
She deals with all queries promptly; offers sound unbiased advice and is very friendly to deal with.
Both Hamesh and Raj are super helpful and knowledgeable.
10 out of 10 stars!
Great service. Could not be better.
I much enjoyed working with Raj today. He is a great ambassador for your company.
I have dealt with Sky club twice and booked tickets and on this instance I have been dealing with Hamesh and from the beginning, I have received a first class service and speedy
Raj has been very helpful in rescheduling our trip to Seychelles in this difficult circumstances. Willing to listen and advise. A pleasant gentleman.
As always, Bella has been and is always very efficient and helpful in arranging my flights. For me she scores 10 out of 10.
What a lovely helpful man! A credit to your company, delightful to deal with, nothing seems to be a problem! Excellent customer service.
Natasha was polite, helpful and sent information that I required rapidly.
Excellent adviser, prompt and knowledgeable. Has been very helpful throughout this difficult time and has made me recommend your company to all my travelling acquaintances and friends.
Bella was very helpful and efficient.
As always, pleasant and efficient service.
Well done!
Excellent service as always by Bella – efficient, extremely pleasant and always a great help.
Bella is a dream to work with and showers her customers with wonderful customer service.
Excellent communication, very efficient action. Thank you
Hamesh was extremely helpful and professional and all his responses were quick and well informed. I was recommended his services by a friend and would certainly use him again and recommend him to others.
As usual good service from Skyclub
Excellent service delivered in a very timely and efficient manner
Thank you so much for the reassuring reply.
It is a pleasure to deal with a company that deal with their customers so promptly.
I hope to book with you again once the virus allows us to travel safely.
1 Polite and efficient
2 Quick
3 Good follow-up on phone conversation
Thanks for your help I could not wished better service from Bella she was so helpful and polite .
As always great service and support
Just to say, the service and customer care we have received from Sky Club has been outstanding.
We will continue to use and recommend you to our family, friends and contacts.
Excellent , very professional and knows her job. I hope to do my booking again with Skyclub.
Hamesh is always very quick in getting me any prices for our flights back from China.
He is thorough and always gets what seems to be the most competitive pricing.
Bella is very professional and quick to respond.
Karina was absolutely excellent, she was responsive and found a cheaper fare than the one she had reserved and took proactive action – exactly what I would have expected.
Hi booked my holiday thru Max. What a great service to receive. Nothing was too much. Will recommend without hesitation to my friends.
Max has been fantastic.
Very helpful, polite, efficient, responsive.
Everything you could look for in arranging important trips.
We will be working with him again.
As helpful as ever.
Thank you
I would like to commend James Kerr for his calm and reassuring approach to my concerns. The concern was regarding the cancellation of flight/s due to the industrial action by the BA pilots. The flights are now rescheduled. Thank you James and I would definitely recommend Skyclub to family and friends.
WHAT A WONDERFUL EXPERIANCE TO DEAL WITH COLIN , HE WAS THE MOST HELPFUL PERSON
AND SOUNDED VERY SINCERE, HE HAS MADE MY BOOKING SEEM VERY EASY AND WAS VERY CONSIDERATE
TO THE FACT THAT MY EMAIL SKILL WERE NOT VERY GOOD .
AS THIS IS THE JOURNEY OF A LIFETIME TO ME COLIN HAS MADE THE START OF IT PERFECT.
Hamesh was excellent in every respect and very patient with my several requests for clarification of entitlement to BA Tier and Avios points. Many thanks for your help again in finding the right flights.
James is a dream to work with for booking flights and seeking advise. Super quick in response also.
Also, saves me from spending hours trying to find a good flight and panicking clicking on the wrong day or year : D
Everyone we speak to/email at Sky club has always been super helpful.
Bella very professional polite and extremely helpful.all future trips will be booked through her. Regards
Great service as usual thanks for your service
I must congratulate your group on the quality of service provided by your team, especially Max Jefferson, who we drove absolutely mad with changes and last-minute requests.
Ever polite and patient, Max and also Amy Middleton worked through our requirements and delivered an ideal outcome.
Thank you for keeping us in touch with the changes of flight times for our trip. We are impressed with this customer care. best wishes
I would like to thank Jessica Jones for all her help and patience in finding the flights my sister and I wanted to take us to JFK at Christmas time. We are so looking forward to it and thank her for putting up with all our questions and numerous calls.
As usual, everything I need has been sorted ..
Thank you ..
Service very good.
This is the first time we have used SkyClub and have been absolutely delighted with the result.
Jessica Jones, our consultant, was extremely helpful, efficient, patient and professional. Quite apart from finding an excellent deal on Business Class to Vancouver and back from Calgary, she tweaked the booking and was very responsive.
We will definitely use SkyClub again.
Very pleased with Amy Middleton’s diligence and excellent customer service.I shall send her a message when the claim is realised.
Good wishes and many thanks go out to her.
As in the past your service has been and is excellent – thank you
Good email response, timely, brief and to the point.
Amy Middleton who dealt with my query was very helpful and put me at ease . It was quite a stressful time as I had been very ill whilst in Bali . I would recommend Amy to deal with any help or inquiries that you have . She knows the service inside out.
Hi. I use Jessica often to book my long haul travel for trips that are regularly complex and juggled around before final (and sometimes afterwards). She is always super helpful and friendly, no matter how many times I need to ask for changes.
Although I didn’t purchase tickets this time, I certainly check in with Leo next time.
Leo was very accommodating to my many (revised) requests and made a conscious effort to get back to me within a reasonable time frame, despite the eight-hour difference.
Impeccable service, great value from my consultant.
Have recommended SkyClub to several business colleagues and looking at booking my next flight already.
I joined air miles about 5 years ago. Forgotten my password. I travel twice yearly to new york. Can l claim for that period. And how do l ‘register again.
Hi Monica, All you need to do is go back to the airline and they will provide you with all the information that you need. If you want to make a first or business booking to NYC, do give us a call on 02072551234 and one of our agents will give you further advice, and get you the best price. Good luck. SkyClub
I am very satisfied with all the arrangement challenges your Company has carried out for me on this China trip
Thank you for all your help, I could not ask for anything more…
Very helpful, polite and informative service. We are not regular travellers but know several people who are and will definitely recommend your company to them.
Greetings
This Agent had previously looked after me with a booking to the Far East and I was pleased when she was allocated to look after me with my current
Booking to Malaysia. As expected I received a quality service which was both speedy and efficient and it was a pleasure doing business with SkyClub.
I am sure we will be doing further business in the future.
Thank you all at SkyClub.
I should like to thank Bella for taking so much time and using her expertise to find me exactly what I wanted at an excellent price. At all times she was patient and friendly, quickly identifying my preferred option and working persistently to find it. I am delighted with the service she has provided and shall thoroughly enjoy my flights instead of enduring them! Thank you Bella, I shall tell all my friends about you.
First time user, very good, polite and very helpful, thank you
Bella, you are an excellent travel agent, being very polite and helpful.
Georgina’s service was first rate as always, polite helpful and accommodating.
Elliott – Very helpful and very efficient. Will certainly deal with him again.
Very useful and informative especially the line “fly first class once in a life time ” and your right if you only do it once it will be worth it. Thank you
Mick clark
Oscar is responsive, professional and very easy to deal with particularly when the demands are not straight forward.
I will always check in with SkyClub due to this level of service.
Fantastic !! As always,
Lovely person, knows her stuff, fast, accurate, professional but still relaxed and friendly. Absolute pleasure to deal with.
Thank you.
Atb
Great service and charming person – what more could one want
Air New Zealand and Virgin have the terrible new 787 seats which leave you with a stiff neck trying to see out the window, then when you do decide you want to sleep you have to get out your seat to rotate your seat!
Always assuming you can un-wedge yourself from the seat in the first place….
Delta aren’t any better as their seat’s (same as American) wedge your feet into the small space next/under the passenger in fronts armrest/table.
BA albeit flying backwards is the only one where your body is not contorted into some un-natural position and offers some comfort!
Oscar is a very patient man – he has organised me a trip of a lifetime – he deserves a large drink tonight!
Very many thanks again – Valentine Simson
Once again, we presented Georgina with difficult travel requirements involving multi destinations as well as changing dates, even at the last minute. As before, she met the challenge with good grace and efficiency reaching a successful conclusion. She takes all of the stress out of what can be, for us, an extremely convoluted process. Her friendly and good-natured character has a calming effect on us. Well done Georgina!!
Georgina 10/10. Helpful without being pushy, always pleasant and gives an immediate reply.
Regards, Margaret
Delighted with the quick, clear and professional responses from Georgina, to my recent flight enquiries. It has been a pleasure to deal with her and SkyClub in the completion of my flight requirements and I look forward to doing so again in the future.
Bill
A big thank to Jessica for providing excellent service, help and information for a recently booked flight. We will certainly use your booking agency again.
James was extremely efficient, courteous and very professional. He gave excellent advice and produced better rates than I was able to find on the internet. I can’t recommend him highly enough.
Mike
Can I purchase a day pass to the club?
Does my American Express Platinum Card provide me entrance?
No, day passes are not available. The lounge is now open to Emirates First Class and Business Class customers as well as Platinum and Gold members of Skywards, the airline’s loyalty programme. American Express usually offers lounge access with Lounge Club, so we would recommend checking their website to see what lounges are available.
Hi, do you know of any business credit cards (other than American Express) that provide ‘air miles’ rewards for Singapore Airlines? Virgin do credit cards where you can collect air miles which can be converted to Singapore Airlines, however their cards are not for business!
thank you
Excellent service from Jess. I emailed on Tuesday to enquire about a flight booking, Jess called me back within an hour, she quoted for what I had requested & also gave me a couple of other options.
I called on Wednesday to request that she hold a quote which she was happy to do & I have just called again to confirmed the booking.
Throughout the whole process Jess has provided excellent service and was pleasant, friendly, knowledgeable & efficient.
I have used Skyclub a number of times & have always been very happy with your customer service & will certainly come back to you again.
Very impressed with sky club’s service and Bella’s very helpful and professional efficiency in particular. Thanks.
We have been very pleased in the way Jessica handled our booking schedule. She has a warmth and friendliness which made it an easy and pleasant experience.
FAB AS ALWAYS. RESPONSIVE AND ACCURATE
Just to say thanks for processing our booking so efficiently and how much we appreciated your friendly service.
We will certainly use you again.
Just completed my first transaction with SkyClub and wish to commend Georgina for both the speed and most importantly the quality of the service. She instantly understood my requirements and delivered the itinerary which was spot on. I will certainly recommend this service to friends and colleagues.
A disaster was averted when we lost our business class seats for our Bucket List holiday to the far east
Within an hour of briefing Austin we had our flights reserved and at significant savings to the published prices
Great service, we know where too come in future
Thanks you Austin
Very helpful and friendly
What I like the most about Bellas’ style of selling is” the no pressure” approach.
She has not badgered me for the sale but has just helped me by giving me space and time to make my decision
James Kerr was wonderful: efficient, personable, respectful. A delight to work with.
All very good a pleasure to work with
The best as always
Georgina was very professional, very helpful, and very courteous.
Hi just a brief message to say what an asset Oscar must be to your company,he was so helpful,& made our booking stress free,we will def book again with you guys & pass on to friends & family.Thank You again
Great customer service.
First CLASS SERVICE
I want to thank Amy for her understanding and helping me resolve some issues.
Excellent service. All my questions addressed and choices clearly explained.
I just thought I’d drop you a line to tell you what an asset Jess is to your business. She could not have been more helpful in sorting out our flights and vehicle hire. In an age where DIY via the internet for arrangements is the norm, Jess has shown me why it’s worth consulting a specialist agent. Not only did Jess get us a great deal for the dates we wanted to travel, she also answered my ‘daft lassie’ questions with good humour. Well done!
Thank you so much for booking our flights so promptly and at minimum cost
We would like to thank SkyClub for providing exceptional services especially when you were given a short notice and various dates of travel. Our team were extremely happy with flights you find and we would be using your services again in the future.
Friendly and efficient and found me two competitive business class return fares within 24 hours
Will certainly be back when looking for our next flight.
Thanks for your help
Oscar was Very professional. Very pleasant manner.
Just wanted to thank you for the excellent Thailand holiday that you recently booked for us. From the moment we arrived at Heathrow and were met by the curb side meet and greet representative we were treated exceptionally. The whole holiday with all transfers, hotels etc was wonderful. We will definitely use you again and will recommend you to friends and family.
Thank you again.
Till the next holiday….
My dealings with Raj has been first class (no pun intended) he has dealt with my enquiry and booking efficiently. Cannot fault the service
Excellent services from Oscar
I am really grateful to Jessica for her very professional help and patience with my enquiries.
Extremely helpful thank you.
Response has been rapid and advice sound.
Once again excellent service. Thank you so much for making things easy.
Excellent! Polite, efficient, helpful and very reasonable prices! Will certainly be in touch for future flight needs!
Professionalism throughout, even when I had to alter completely the flight dates at the eleventh hour. I was wrung out at the end of the day, how Clair managed to retain her cool was beyond me. Well done Clair!
Found me the most fantastic First Class fare with Emirates
Friendly and professional service
James did a phenomenal job sorting out flights to fit our timeline and budget.
What a great asset to your company he made our business class flight & transfers so stress free Thank You Oscar, will def book with you again & pass on to family & friends.
Clare has been great, I can’t thank her enough. She got back to me very quickly and got me a good deal.
James Kerr follows through diligently and thoughtfully.
A great man to work with. He stays the course!
Will use again and a bonus was that I saved about £1,000 on the original flight booked with Air France.
Excellent friendly and efficient service.
Rapid response thank you
For me it has to be American. Most space for tall pax, greatly improved food. New 773 aircraft and good timekeeping. Second would be Air New Zealand but I find them a bit too homey. Virgin always reminds me of a faded disco from the 70’s or for UK readers what would happen if Maplins had an airline, Hi de Hi.,.
The AA website lists several international business class flights that give you access to the Flagship Lounge.
Really impressed. Gave me a good idea how to proceed.
Such personal service. Excellent.
Brilliant, couldn’t be more helpful
The service was very good a pleasure to deal with and very attentive.
James is perfect: reliable, responsive, dedicated. What more can you ask for
Fab. Fab Fab
Great quick response
Clare was great and very helpful and this was the second time I have booked with you. Thank you
Many thanks for all your help with my flight to Australia. All very straightforward.. a professional team.
I wish I had found Jessica three days ago when I was struggling to find the flights I needed and taking too much time to do so. Jessica was super-efficient, extremely patient with my changes and as I worked out arrangements out loud. I am putting her on speed dial
Wonderful service. Polite and very professional. Took the headache out of booking it myself! I shall definitely use you again.
Georgina is an asset to Skyclub, thank you for refreshingly simple good customer service.
Brooke was helpful, very easy to deal with, responsive and pro-active yet not pushy. She took our requirements and I think matched them perfectly. Inevitably we messed about with them a bit and she took that on board and sorted it out all over again. I would definitely recommend her and Skyclub. My every dealing with you all has been excellent.
I am very pleased with the service I received Bella was very helpful and will certainly recommend this company many thanks
Fast reactive response handled in a friendly yet professional manner.
No words can thank Georgina what a great time we are having in Cancun Mexico She did pull off the most amazing trip ever We can’t thank u enough thank u thank u We left it to you and you gave us a holiday never to forget Thank u
Very efficient and helpful
The advice and work that Mr. Fitzgerald provided for me was efficient, fast, accurate, friendly and helpful. It is because of his excellent service that there is no question that I will come back to Skyclub whenever I need similar service in the future.
Most proficient, timely and provided excellent and professional service with the various bookings.
We have found the service from both travel consultants very good & extremely helpful thanks
Excellent, prompt service for a complicated itinerary.
Raj has always been extremely efficient, professional, very polite and unfailingly responsive. Always a pleasure to deal with!
Really helpful, it’s a pleasure to discuss my travel needs with someone who understands the reality of business travel.
It’s the second time we have dealt with Skyclub and their service is just so refreshing to experience. We will certainly recommend to family and friends alike.
I think you are a knockout and deserve all the business you get, cracking service to date.
Bella has been an absolute star.
She is a credit to your company.
She has been patient and catered to my needs.
I wish her every success in the future.
Thank you again Bella.
I have booked through SkyClub for a few years now. I would never dream of booking my First Call flights with any other agent.
Brilliant service, can highly recommend, nothing is too much trouble.
I still prefer Etihads 1-2-1 seating plan
I had the pleasure of dealing with Georgina today. She was extremely professional but yet endearing at the same time. I will be booking my flights/holidays going forward with Georgina.
As always Colin is quick and efficient – very impressed with his high quality service as usual. I wouldn’t use anyone else for my travel needs.
Excellent service today from your company, a personal thank you to Oscar very professional, well done I will definitely use your company again.
My husband and I are traveling together for our 22nd anniversary. We never had a proper honeymoon. Does business class have seats together so we can talk and be together? It doesn’t look like it from the pictures provided.
Hi Yolanda, thank you for your comment. Unfortunately, American Airlines’ business class seating arrangement is exactly how it looks in the pictures provided. If you give us a call on 0207 255 1234 one of our travel specialists can help you find the seats you wish on another airline so you can have your perfect late honeymoon 🙂
Just want to say Colin Leesom has been so helpful and efficient with me. He really is a great ambassador for your service. I will definitely contact him in future for any flights I need.
Matteo has been more than helpful while helping us booking my flight to Johannesburg. We phoned quite a few times with questions we had forgotten to ask, and he was very happy to answer them all with good humor and patience. Made the whole process very easy and pleasant.
can i get more information on how to start collecting air miles
Hi Evelyn, you sure can. Please call us on 0207 255 1234 and one of our travel consultants will be happy to answer any air miles questions you have.
This is just to give my feedback for Ms. Jessica. She is a very accommodating personnel and it was lovely speaking to her. Thank you for your prompt response, Jessica!
Fabulous service as usual .. going out of his way (again) to make necessary arrangements to ensure me and my partner will have a smooth travel.. One email to Colin and everything will be sorted out.. getting best fares .. most suited airlines.. other arrangements like disable assistance.. etc Thank u so much..
Business class to Hong Kong and Sydney
Would like to thank you for an excellent job, extremely pleasant personality And a total professional.
Professional, friendly and prompt service received. Thank you Jessica
Thanks to Bella for the efficient handling of my reservation and purchase of a Business Class ticket to Tokyo; much appreciated.
I’ve just returned from a trip to Chile, Argentina and Brazil and am shortly flying to New Zealand. I’ve been advised to join Air Miles, but am still non the wiser … can I get credit for the flights?? If so, how?? How do I join in the first place?? and will I get credits when I’m booking through tour companies rather than direct flights?
Hi Felicity, thank you for your post. It will be easier for us to answer all your questions and give advice over the phone, please call us on 0207 255 1234 and one of our travel consultants will be happy to help.
Hamesh was so patient, quick, helpful and knowledgable. It’s impressive!
The quote that I ask for was faster than expected. I couldn’t believe how quick it was. Thank you.
Just wanted to drop a quick email to say the service from Georgina has been outstanding and I have recommended her and Sky Club to a number of people and family members.
Excellent service. Very helpful, listened to my request and was professional.
A massive thank for arranging such a superb flight. Couldn’t fault Etihad. The inclusive flight to Brisbane with Virgin Australia exceeded all expectations as they recognised Jack had flown before with them, gave him free champagne and vodka and exceptional service. The priority boarding was very useful and will definitely use your company again.
Amazing service, as always, from Bryn! Speedy and efficient.
How nice to be able to deal with an articulate, intelligent person who speedily does what they promise. Happy to recommend SkyClub to friends and third parties and will certainly use again when the opportunity arises. Top marks!
Just to note the absolutely excellent service – professional, knowledgeable, highly efficient and most pleasant – provided by Jessica and even by Alice whilst sitting in for the latter. Will definitely come back to you for the next trip ?
Having flown Business Class on both the A380&787 with Etihad . I would rate the 380 best for quietness and the 787 for comfort
I have been dealing with Oscar for a few days. He has gone out of his way to get me a good quote for an upcoming trip I am planning. He has been totally helpful, knowledgeable and professional throughout our phone conversations and emails. Please thank him for his cooperation.
As a football manager might say, ‘Ver boy dun good.’ I am delighted with the service and response times that Mike Stangus has given; I hope only that I will end up booking with him as this level of service merits reward.
Brilliant polite friendly professional 🙂
Oscar is always efficient and extremely helpful, nothing is too much trouble for him and he always goes that extra mile (air) – 100% satisfied customer – thank you!
Excellent, you give me complete confidence and remove the stress that I expected to feel organising this long haul flight.
Great service would also recommend Skyclub to my friends for future travel.
Very professional and not pushy.
I have been very impressed with the efficient service provided in this instance and will be pleased to favourably consider future use of your services.
Fantastic prompt attention, very impressed!
Amazing at the speed in replying. Highly commendable.
As always, an excellent service. Thank you.
Thanks for very efficient reply and appropriate info, as always!
Alice has been amazing to work with in finding the best value flights, and has definitely gone the extra mile to ensure everything was taken care of.
Very helpful and I’m most appreciative.
Excellent service – and a saving of nearly £680.00 on return flight to Hanoi.
We are so delighted that several years ago we discovered Skyclub and hope that we will be able to ask for your help again for a future holiday!
Thank you for an extremely efficient, smooth and trouble free service and attention yesterday and today. Incidentally your price beat out an almost as good competitor, and next time we travel I will most certainly contact you.
Very professional polite and friendly. Found me a deal for myself and moreover my daughter whose travelling with me on Etihad to manila. Excellent service.
I cannot adequately describe how delighted we have been with all the friendly help and advice we have received from Alice. She is a gem.
Excellent. Friendly and professional.
You were most helpful, personable and knowledgeable. We know that if we have any queries we are confident that you will know the answers!
Thank you very much for your prompt and efficient service I will contact you again in one months time.
Prompt and excellent service as usual. Many thanks.
I would like to thank Amy for her speedy response to my query regarding my luggage being through checked at Singapore. She put my mind at rest.
Thank you for your prompt and very professional response.
This has been the most pleasant booking experience that my wife and I have had to date. Wonderful, friendly and efficient service.
The response was immediate and thorough. Gave me what I had requested with no unnecessary additions.
Very happy with the service.
SkyClub helped me book my tickets to Koh Samui. Extremely helpful and informative and came back to me really quickly with all the information.
Excellent service and great patience!
Exceptional service. Fast and very helpful.
My first experience with SkyClub and I purchased a return ticket from Heathrow to Chicago. Very helpful – thanks. Will definitely be back.
Managed our booking superbly, excellent customer skills.
Have gone above and beyond to accommodate us and I am so grateful!! Lovely women who are super helpful and understanding, not to mention amazing at their jobs.
Thank you so much for the wonderful experience, we look forward to booking with you again xx
This is the 2nd time i have used Sky Club and the 2nd time Alice has looked after my bookings, from the moment Alice starts the booking process until completion the standard is amazing.
Although i have changed flight routes and requested other destinations Alice’s dedication and service is top notch. She is a credit to the company and i will continue to use Sky club for all further bookings.
Thank you again and i look forward to many more bookings with skyclub.
Great service
Efficient and prompt
Agent was helpful, prompt and comprehensive in the way he explained the options; held fares for a couple of days and then completed the booking process. The ATOL certificate was forwarded within a few minutes of booking.
Very impressed with your company and service, I anticipate our holiday to conform to these standards.
I am very pleased with the information when I booked the tickets. Thank you, very much.
Whilst I realise that in the scheme of things, our 2 -3 long haul business class flights a year are not stella level bookings, but Skyclub has constantly given faultless, professional and client focussed service.
I purchased a ticket for USA from sky club this week. At the height of the tourist season they got me a ticket which was about 40% less than I could find online, so I was very happy! Thank you.
Thank you for finding me the best option for my holiday to Australia and sorting out my requirements for my stop over in Singapore. Much appreciated.
This is just a quick note to say that we had brilliant and thorough service in helping us find flights for a business trip to LA. Responses were always speedy and considered.
Helpful to the extreme… I will certainly fly through your good offices again.
I am impressed with the service I have received. It was particularly helpful that you knew which model of airplane had the most comfortable seats.
My first experience with your company could have not been more polite and helpful, also managed to save me money on my flights.
Many thanks
Very prompt and fully informative. . Impressed with the service thank you
Amazing service. You kept in touch & helping me with my flights & hotel.
We have booked from Skyclub before & will keep coming back
Just a quick note to say many, many thanks to your agent for the exemplary service I received today, it was a delight dealing with him – and he saved me money too.
Agent was really helpful and has found the flights to save time and money. Thanks
From the very start you were friendly, courteous and extremely knowledgable about the flights I wanted to discuss. Gave recommendations to help me with my travel plans, suggesting options I hadn’t thought of.
Extremely efficient in getting prices,
very prompt, and lots of patience .Thank you
Agent was so helpful polite and very knowledgeable it was a pleasure to talk with him
Always excellent service very patient go the extra mile to help
Excellent service with a smile same as last year. Couldn’t be better. 10 out of 10. A1 throughout.
Will be back again next year.
Just wanted to let you know how helpful your agent has been, booking flights to Hong Kong for me a couple of months back, and then flights to Auckland over the past few days.
Absolutely fantastic customer service.
Very helpful, pleasant manner. Sorted my flights out to Cape Town in no time.
Very friendly and efficient service. Thanks
Shout out for Jessica Jones at Skyclub. Fantastic service, always responsive and a very personal service.
Excellent Service – prompt, courteous and helpful!
Thank you,
Excellent it is about time that BA upped its game. For far too long they have lagged behind others especially the Middle Eastern airlines like Etihad, Qatar and Emirates who all offer a superior standard than that BA currently provide. They need to up the catering at Gatwick each meal would not have cost more than 75p on our recent flight. They need to look at flight comfort in Economy too. Not putting in extra rows.
Thanks Gary, we are glad you found our post interesting.
Excellent as usual. Prompt, efficient and always so helpful.
I had the most pleasant experience with your agent not only today but the whole procedure was very very nice, reassuring and I feel we are in good hands with you.
Had a pleasure dealing with your agent today. He was calm, courteous and attentive with his phone manner and did his best to get us a competitive price. We will definitely come back in the future.
You gave us superb service when we were purchasing tickets. Went out of your way to solve the problems we had and enabled us to complete the purchase. We are very grateful.
Very professional, kind and helpful. The agent is an asset to your business and I would come back to you again.
What a great service! Very impressed will use again.
Just to say how pleased I was booking via your company. Your agent Elliot was not only courteous, and patient, but really put my mind at ease. Travelled to Malaysia in Feb and came back in March. Have used other travel agents, but Skyclub had the best offer
Just a quick note to say that everyone I have spoken to and dealt with at sky club has been extremely helpful, a real credit to your company.
Fantastic service very knowledgeable!
Very competent, professional and courteous travel consultant. I would be happy to deal with him in the future.
Both Agents have more than gone the extra mile in customer service. They are a credit in professionalism for the company.
Best wishes
Terrific service…..and very nice, professional woman. I shall continue to do business with her.
Very efficient thanks for quick response and help.
Regards
I am happy to report that I am extremely impressed by Agent’s handling of my travel plans. She has far exceeded my expectations.
The service I have received to date has been First Class and prompt.
I have been thrilled with the level of service I received while booking a really special holiday. Jessica has been totally professional from first contact, no hard sell. I didn’t get back to her for 10 days but she took my requests and worked quickly. She was able to get all the hotels I wanted even though one was off the beaten track. Any contact by phone or email was always within the set time frame Jessica had given. This high level of service continued when I dealt with the reservation team. I would wholeheartedly recommend this company.
This is my first time to use Sky Club and you your agent have been helping me through the reservation process. His bespoke advice and practical help has gone way beyond my expectations.
I had excellent, really friendly and understanding service. I will certainly use Sky Club again for any similar flights and will recommend them to friends.
I am really impressed at the way my online enquiry was handled within minutes.You did not rush with options but took your time to find an excellent price for the tickets. This was despite a last minute travel plan with very little flexibility with dates. there was no pressure to accept the offer.
Agent was most helpful, did all that was asked of her, PLUS some. Impressive. Called back when she said she would and later unannounced just to check all was in order, that I was happy and my tickets been received.
Agent has been absolutely fantastic at helping me with my many travel plans; endless requests for price comparisons, advice on routes, wisdom on hotels etc etc., all answered calmly, with intelligence and with humour.
I would like to say a big thank you for all the help with the booking of my flight. It is so good to have a friendly voice at the end of a phone.
Excellent customer service! Patient and useful advice whilst dealing with an 81 year old (she described him as ‘absolutely charming’!! ) Many thanks for helping to make the booking process so much easier than it might have been.
You have done an exceptional job in finding my flights to Thailand. Nothing was too much trouble and throughout the process you kept me informed about what was happening and what the best prices and options were.
Excellent. Professional , friendly and speedy.
I would like to offer my platitudes on how your agent performed for me today, on behalf of Sky Club.
He was courteous, honest, helpful, and totally devoted to his subject and quality of service.
I recently booked round the world flights with your Agent and was very pleased with the service that I received from him and your company.
Agent was extremely efficient and charming to boot. Excellent service and will pass on yr company to my friends in Asia. Job well done. Thank you.
This has been an exceptionally pleasant airline booking experience. Thank you
This is the second time we have made arrangements with you, and we are always delighted with the friendly and informed way you deal with our needs and requirements! 5* no doubt!
LH´s business class seats on their new A350S are terrible. When desiring to rest, you must put your feet in what looks like a shoe box amd the space provided is actually only slightly larger than an actual shoe box. Unfortunately, as is usual, LH is the least innovative airline on the planet !
Extremely helpfull and knowledgeable re flights and destination. Rang me back and emailed me all the details then left me to make the final decision without any hassle. I recalled when i was ready and within a few hours the booking was made and tickets were issued.
Excellent service .Very knowledgeable, polite and courteous.
I have found you extremely helpful and knowledgeable. Would not hesitate to use your services again when making my travel arrangements. 10/10
I am new to SkyClub having found you on google search. I am so impressed with the attention to detail and service. Following my first booking, I didn’t hesitate to contact you again to arrange my next trip.
Thoroughly impressed by the agents level of service. He was willing to spend the time necessary to sort out our travel arrangements and found us an excellent deal.
He was very attentive, friendly and efficient.
We booked flights to Australia a few months ago with you, so when we needed to sort a somewhat complicated trip to USA and Canada this summer you were the natural choice. Extremely helpful, organised and personable.
Your agent has been a pleasure to have dealt with, I have given you many different scenarios and you have come up with the required flights at good prices. Always polite and quick to answer which some other travel agents aren’t so swift in replying.
I just wanted to tell you that I thought the service I received was excellent today and I will be using your company in future for my business and leisure travel bookings.
All the best
Today you contacted me off the back of an email query I raised last night. I found you to be extremely friendly, efficient, and importantly understood the key needs of travelling with a young child across the other side of the world.
Your agent was very helpful without being pushy. A very nice and knowledgable asset to SkyClub.
Very very impressed with the service! Agent was so helpful! And I did confuse things! But he sorted out! Well done and thanks
Excellent service, first class knew exactly what too look for, pleasure to deal with
Very helpful and friendly professional person I have dealt with and have vast experience with booking travel but will definitely book again with you
The service I received was professional, polite and helpful. Regards
Thank you very much for your advice on flight options and the friendly and courteous follow up. We will happily call you if we need further assistance.
The agent was friendly, helpful .polite and very efficient.He always called us when he said he would. The process was easy and problem free.
We are so grateful for your assistance in booking our trip abroad. Your patience and efficiency were second to none and you made this exercise so simple and straightforward. Our previous experiences with Skyclub have always been excellent.
A successful first booking with Skyclub. Your agent was very helpful and always dealt promptly and efficiently with all dealings. We also achieved savings over the prices that we could obtain direct. It also enabled us to do the return journey in different classes each leg.
Excellent customer service skills. Very friendly and helpful
Thank for all of your help and advice in assisting us. You took the time to look into the options available to us and then as promised called us back. You concisely presented those options and were able to help answer any questions we had without any pressure or sales pitch.
Thank you for the most efficient and courteous service provided by your agent
I recently booked a flight through your company. Your agent was not only extremely diligent and expedient but also charming and affable. He’s a true ambassador for your company and I will certainly be sending more business your way in the future.
I just wanted to say that – with this being the first time I have used SkyClub – I am very happy with the treatment my boss and I have received in booking tickets to the States. You have been extremely patient with us and we have been delighted with the service.
You were fantastic thank you so much.
Very good travel organiser. Very patient and helpful.
Would recommend.
Your agent has come across as particularly polite, and persistent in a very positive and not unpleasant way.
What a pleasure it was doing business with you to get our trip to Australia fixed for us. We are only left to fix up our pick up car to airport and destination at other side. You were so pleasent, thank you
Your agent recently organised my flights to Los Angeles which turned out to be rather complicated – not least because the return journey I had to keep moving. I am so impressed with the service provided that I’ve recommended your company to numerous colleagues.
This is only the second time we have used an agent to book flights, but I must say that the experience with Skyclub has been excellent. Your representative, was more than helpful, and because of him I will certainly use Skyclub again.
Very efficient and polite
One of the best, engaging, friendly and nice .
The whole experience was brilliant and so easy from the Limo service, Emirates lounges and of course the business class flights. For any future business class flights that I want to book your company will be my first point of contact.
On top of your Game. Great service from the agent. He listened…
Thanks to the team for planning and executing my flights with such paitience and professionalism from start to finish. Look forward to using your services again.
I had the pleasure of working with you on our upcoming travel to Dubai. Pleasant, courteous, efficient and professional.
I would like to say that your agent has done an excellent job with arranging our flights and finding us exactly what we wanted.
We will certainly use your services again on our next trip.
Thank you for your assistance in booking our flights to the USA and Canada.You certainly worked hard to help us in our task, and we are very grateful for your cheerful professional help.
Excellent service.
Very professional and courtiess.
A great service from this company. I checked many companies offering business class seats and they came out the most competitive. We will have no hesitation in using this company for our next flights.
Immediate personal response was impressive and the personal touch was very agreeable. You made it impossible to dismiss the Club class seat I eventually booked, making a very agreeable deal.
I am totally satisfied with all the time and help that you have given me in arranging my up and coming flight to Thailand. I shall be recommending skyclub to my colleagues
Dear Sky Club, your agent was very prompt and efficient and understanding.
Agent was awesome… very fast reply & feedback… efficient and accurrate…..
Very good as usual ..
I have dealt with you over the last few days to book business class flights to and from Sri Lanka. Yuor advice was invaluable and you went out of your way to accommodate our needs.
You agent has just organise two flight to the USA for me and I have to say that the service offered was nothing short of outstanding. I would not hesitate for one second in recommending SkyClub to anyone.
Great service. Polite, friendly, very efficient.
I would like to say that I don’t have a single worry, I know that you will do everything for me. I have used your company for many years now and wouldn’t dream of using anyone else.
Great service from your agent. He was able to answer all my queries and find out all the information that was needed before I finally settled on the tickets to book.
Your agent couldn’t have been more helpful, accommodating and patient. I will be using SkyClub again.
Friendly and informative.
Outstanding, could not speak more highly.
I am again very impressed with the professionalism and personal care of SkyClub. I would recommend you to anyone.
The consultant at SkyClub, went out of his way to accommodate my changing needs. Really helpful and friendly, who saved me a fortune on my flights.
Service from your agent was excellent, polite and friendly. I was very impressed.
Excellent service, prompt, efficient and polite for our flights. Regards.
Your agent is doing a brilliant job and has kept me up to date at regular intervals and tries to find the shortest travel time scale for the best price.
Excellent response time. Very helpful.
So impressed with this level of service and price that I did not even think about seeing if anyone else could do better for my next trip. Brilliant.
I am glad that I am dealing with efficient and helpful staff. Thanks.
May I comment the politeness, efficiency and expertise of your agent. Nothing is too much trouble and made the whole experience of identifying good flights a pleasure.
Always very helpful and very patient with me. I always plan on booking my trips through you.
Very positive feedback for our experience with your agent, who was extremely helpful and professional.
I just wanted to let you know that your agent has once again found us very good fares and was so lovely to deal with.
Impressed with the speed of reply!
After an excellent experience booking last year with SkyClub ,we thought we should go for a repeat. Great job!
I am so pleased your agent is dealing with my enquiry again, doing an excellent job!
Your agent provided us with a first class, excellent service. Having chosen our preferred option, the agent secured the booking. A real pleasure to work with.
Just wanted to say what a great service we had from SkyClub on our recent booking. Nothing was too much trouble and we look forward to using you in the future.
Excellent service, booking a flight today with your agent. Very polite, quick and efficient.
Very satisfied, thank you.
Your agent has been very helpful and patient. He explored several options over a 3 day period and I am extremely pleased with the results achieved.
All very good. Agent was really patient with a client from hell! Excellent service and advice.
Just a quick note to say how helpful your agent has been throughout the flight selection and booking process.
Top quality, professional. I had my quote fully detailed and I only had to make the easy decision to go ahead.
Service was very good. Well explained in details and very caring service. I will recommend you to my friends.
Dealt with SkyClub again and as usual, quick, efficient and friendly service. A great deal!
This is the 2nd time your agent has helped me find flights and as usual he was professional and efficient and found exactly what I wanted! A STAR!
I have been dealing with SkyClub for many years now. Your agent is a fantastic representative of your company. Professional, responsive and great fun to deal with.
It has been a real pleasure making this booking with the help of your agent. Friendly, professional, efficient and FUN! We will have no hesitation in contacting SkyClub for future bookings.
Excellent service, as always. Thank you.
It was a surprised pleasure dealing with yourselves. Your agent was exemplary in all ways. Very easy to talk to. Will definitely use again.
Your agent was extremely helpful and very efficient – gave useful advice – cheerful manner
Your agent is a ‘legend’. His great attention to detail, exceptional knowledge and perception of a customers requirements, puts him in a class of his own. Not only is he a travellers friend but he’s also our guide to achieve the finest flights and prices.
As ever we have been looked after extremely well by your agent who has been knowledgeable, attentive, patient and courteous throughout a challenging task. He remains our go to person.
I have been so impressed with the service I have been given – thank you.
I just want to say how much I was pleased with the service I received from SkyClub in booking tickets to Singapore, and especially your agent who handled everything so well. Well done.
Your agent has been very helpful and your telephone was answered quickly and efficiently. Thank you. We shall use you again.
Your agent managed my booking competently and with a much needed sense of humour. He was also attentive and reliable. I would recommend SkyClub based on this experience.
I am pleased with the deal your agent got me at the last minute and will be back to use SkyClub.
My dealings with SkyClub were very satisfactory, I found it to be both courteous and honest, the ticket price actually reflected the one advertised, would recommend.
Your agent has been most efficient, courteous and very helpful. Skyclub was recommended by a friend and we will definitely be recommending similarly. This has been our best and easiest flight booking experience ever.
I am most impressed with the friendly and prompt service. I will certainly book all my future flights with you.
Once again, your agent has proved to be efficient. Great customer service coupled with a pleasant personality and even under stress, remains calm and dedicated to the customer. Excellent.
Your agent has been an excellent ambassador for Skyclub and we will certainly use him again when we are booking long haul flights which several people within our company do throughout the year.
Once again, your agent goes the extra mile in advice and help while looking for the best for his customers. This is why I am a returning client to Skyclub, Well done.
I have been dealing with SkyClub Flight Company and I found it extremely helpful, well spoken and very efficient.
Many Thanks for the painless, efficient and personable booking made by your company. Highly recommended
I found your agent very helpful and I would have no hesitation using your company.
I found your agent very helpful, giving me information which was completely relevant to my request . This was my first experience with SkyClub and I would be pleased to consider using SkyClub in future.
I am writing to provide the strongest possible positive feedback on my recent interaction with your agent, who was not only extremely helpful in arranging a somewhat complicated schedule on short notice, but was also highly professional and easy to deal with.
Excellent service.
I would like to thank you for being so helpful and kind booking me fantastic seats for my mums surprise holiday! Thank you
Very helpful!
Just to say that your agent has been extremely efficient, helpful, professional and charming at all times. I can only praise the efforts very highly and shall always return whenever I fly again in the future.
Having dealt with your agent over the past few months I can say I have been so impressed with the level of professionalism and knowledge, also prompt responses to any queries both before and after booking.
Very good service, very helpful and explained things clearly. Overall, brilliant service.
Your agent as always was quite lovely and very efficient, thank you.
Just wanted to send a word of praise about your agent, a super person to deal with. Helpful, prompt, friendly, and patient. A real pleasure to deal with you all.
Dealt with our request with patience, good manners and was very efficient. Taking the time to take an interest in our circumstances.
Your agent has been such a star and so patient with us. Of all the companies I contacted your agent was the most helpful and knowledgeable agent that I came across. He was not pushy but gave advice when asked and responded in a matter of minutes when I emailed him.
Your agent as always was quite lovely and very efficient Thank you.
We have been very impressed with our experience with Sky Club. The first person I spoke to was very polite and no irritating music while I waited. The agent dealt with all my queries quickly and efficiently.
Excellent service from your agent, very patient.
Your agent has been unfailingly helpful and extremely patient. This is the third trip which I have booked through skyclub, and have recommended them to numerous friends. Excellent service from knowledgeable staff.
I would like to say a huge thank you to your agent, her patience & help with me was done in such a lovely way when I booked my flight to Australia this morning.
Very impressed with the contact I have had . All personnel have been helpful and done what they said they would. Booking completed easily and I will recommend to my friends and use you again should I need to.
Excellent service, friendly, efficient, knowledgable and informative. Thank you.
I received excellent efficient service from your agent. Quite patient with all the changes I have been making, has been courteous, helpful and friendly.
Great very professional. I will recommend your agent to my friends.
Professional, travellers friend, unlimited patience, helpful and reliable. I’ll,always book through your agent.
Your agent is always very helpful and tolerant! We have used your services on many occasions and to date have had no problems. He is an excellent ambassador for Sky Club!
Really helpful friendly staff went the extra mile to complete my booking. Well done.
Job well done. Thank you for a smooth and speedy booking I look forward to using Skyclub’s services again!
I was very impressed with the service I received from your agent and I would certainly recommend Sky Club.
If the flights are as smooth as the booking we’re in for a brilliant trip.
Really great!
Excellent service from your agent. A very satisfied customer!
I have been dealing with you constantly over the last 4 or 5 years now and find the service nothing but exemplary. The timely manner, service and telephone manner has been nothing but professional.
Wanted to say how appreciative & impressed I was with the thoroughly professional & courteous customer service I have received from your agent.
The Agent has been very helpful with giving me details on best flights making it possible for me to book easy with your company.
As usual very quick to respond and always provides options to get me a better deal and therefore better service.
High quality professional response. Sorted and assisted me professionally with speed and accuracy. Extremely pleased with the service provided.
The service was pretty excellent. Very prompt and you found just the sort of flight recommendation we were looking for.
Found your agent extremely helpful, patient and efficient. The agent has very nice manner, easy to talk to. Will deal with SkyClub again.
One word only, First Class!
Efficient, rapid response and clear – no wasted words. Excellent manner.
Agent was helpful, efficient, courteous, and prompt with the quotes.
I just wanted to say how helpful everyone has been that has dealt with my booking.
Brilliant Service!
Excellent service even with my changing the request numerous times.
Thanks for your time and patience, you did a great job for us!
The agent is always helpful, patient, and delivers a good set of relevant options. Listens to our requests and acts on them, nothing seems to be too much trouble.. even when I procrastinate on the decision making and make further changes to potential plans.
I cannot thank you enough for your help and expertise, whilst advising and booking our trip for us. Nothing seemed too much trouble for you! It’s really comforting to know you have a true professional to turn to!
Excellent service. Straight forward and clear. Your agent is a gem.
Excellent service. Met all my requirements quickly and efficiently.
Just a quick message to say how extremely helpful and informative your agent was in organising our flights to Australia. Will definitely call again when I next travel.
Thanks for help you have been very helpful I will book with you again.
Excellent service, will certainly use you when booking my flights.
Just a note to say that your agent was very friendly, helpful and efficient making our bookings for our annual pilgrimage to Perth WA.
Just to say that your agent was very professional, courteous and efficient in his dealings with myself.
Your Agent was excellent, quick, friendly, clear and helpful. I have recommended him to friends and colleagues.
Has been a pleasure to book with.Extremely polite, professional and when you said you would do something or get back to mr, you did just that.
Incredibly helpful, patient and professional and made everything seamless and smooth. Very trusting, confident and reassuring – will definitely use you again.
Very helpful, pleasant and informative.
Thank you for making my reservation so painless. It has been an absolute delight booking flights with you and your helpfulness is exceptional.
We would just love to meet your agent one day. What a professionally helpful, amiable and totally immersing young gentleman he is. Nothing seems too much trouble. Never let go of such a wonderful company ambassador.
You did very well, and looked after all my needs. Thank you for saving me loads!!
Just a quick note to say I have dealt with your agent a few times now, always good but was outstanding this time as I didn’t know my option 1 from my option 2.
Great job done. Thanks
Over the last two days we have been working with your agent to arrange our Xmas/New Year business class flights. The service we received has been excellent. Detailed options and fast response. Needed when flights were closing out.
Your agent dealt with our bookings, which changed over a period of days, in an efficient and charming manner, I would happily recommend him and your company to my friends.
Outstanding, 100%, more than a first class service, I will be a regular, returning customer
We made our first enquiry on Friday evening and by Monday night, our tickets were booked and our experience nothing but outstanding in terms of professionalism, expertise and customer service.
The service was brilliant. Thank you once again.
Thank you for all the hard work and professionalism in dealing with our flights. Not only did you get us a great deal but keep us informed every step ,thanks again
The service today was excellent. I will use your service again and will also recommend it to friends and family.
Response to enquiry was prompt and friendly. Helpful and knowledgeable.
Excellent. Very helpful and friendly. Thanks
Excellent Service , Very Knowledgable
Supreme service
Your agent has been extremely helpful, courteous and quick in responding to emails with queries. I would not thesitate to use his services again and to recommend friends and family to use him as well.
I have used skyclub many times for my long haul flights I have never been disappointed and I have saved money too. Nothing is too much trouble for the staff a company to recommend to everyone.
My flights were perfect.
Etihad BC an excellent recommendation by SkyClub. Seating and all conditions with the ticket as for any full fare (just minus chaffeur) while price was astoundingly good.
Extremely impressed with the quick and efficient way in which you dealt with my request.
Kind regards
Your response to all my queries was clear, precise, efficient and very informative. Your pleasant, patience and helpful manner was much appreciated in securing our flights.
Once again SkyClub got us the best price – well done.
The friendly service was as efficient as one could wish for with swift phone backs and great attention to detail.
You are our first choice following great service in the past.
Fantastic service the quickest we have ever had!!!
This is our second year using SkyClub and we are just as delighted with the service.
You been very helpful and informative and we will definitely come back again next year.
Thank you
I would like to commend your agent for the excellent service he offers on behalf of SkyClub. I have booked serval flights with him over the years. He has been on every occasion efficient, very helpful offering good advise on best available travelling options, friendly and courteous.
We must say that your agent have been extremely professional, patient, courteous & helpful. Explored everything we suggested whilst we were taking our time to reach a decision on our special holiday plan.
Good client relations. I will remember this, should I need flights in the future. Regards
The service I received was both straightforward and professional. It was easy to relate to the agent and I will be happy to recommend Skyclub to family and friends.
Very efficient and pleasant. An enjoyable experience when booking my flights.
Excellent service. Very pleasant at all times. Would definitely use Skyclub again. Thank you.
Dear Skyclub,
Thanks for excellent & professional service. We will be delighted to use Skyclub in the future & thoroughly recommend your personal service.
Agent was extremely helpful, I use him for our MD’s tickets and have recently used him for my own, he manages to find the best route with the best price. He is efficient, reliable, always friendly and will brighten the dullest of days for you!
My contact, was a joy to talk to and made the whole process seem so simple and easy.With his help and patience, the deal was completed in no time.
Great service and thank you so much to the whole team for all their help in finding us the right flights at a good price. Will use you again!
Yesterday was the first time I have booked with SkyClub. The service provided was excellent. I can honestly say I have never experienced such a quality of service when booking a flight before.
I just wanted to thank you for all your help with my forthcoming trip to Australia. It was very useful and I will happy to use you again in future and to recommend skyclub to my colleagues and friends, most of whom are (like myself) journalists.
Just to say that your agent was very polite , efficient and was able to secure flights cheaper than I was able to. I would recommend skyclub and will use them again.
I would like to commend the excellent service and help provided with my two bookings to Guatemala. Agents personal attention has reassured me that SkyClub will be my choice for all future bookings.
We found service from your agent to be courteous and professional with full explanations and attendance to detail.As nervous first timers with Skyclub he put us at ease answering all our questions.
Outstanding service from SkyClub. Arranged and booked all our flights and hotels for our Central American holiday with great thought to our very personal itinerary. I would have no hesitation in using SkyClub again.
I was recommended Skyclub by a friend and was very impressed with the service. Very helpful, efficient and friendly. I would certainly use this service again.
A very satisfactory first use of Skyclub: effective service; proactive advice; knowledgeable and caring agent; competitive deal secured.
I would just like to say that your agent was brilliant! We have been talking on and off all day and he was very quick at coming back and dealing with any changes. Extremely efficient and polite. First class service!
I would like to commend your agent for his patience and unlimited help in securing flights to Orlando over the coming Xmas period.
It was a real pleasure to have him working on our behalf and his attention to detail was of the highest standard.
I would like to say how very grateful I am for the help and support I have received and really do appreciate it. I would also like to add that any further bookings I do I will be coming back to SkyClub .
Happy with the service today.
First time I have used skyclub and we have a flight cheaper than I could have booked.
Was a pleasure to deal with, from start to finish, will be back, and will recommend to all I know looking for a flight.
I have made several bookings now with Skyclub and, each time, the service has been excellent. I suppose this is why I keep coming back after all !
This must be the third time we have used Skyclub and have been looked after very well by your consultant, on both occasions she has been terrific, always cheerful, always helpful and efficient.
Great customer service.
Very pleased, will recommend and use again.
Kind regards
Excellent service from people that clearly know what they are doing, highly recommended.
We are delighted to have discovered Skyclub by chance on the Internet. We have received an excellent service, lots of help, advice and always keeping in touch. We are also very happy with the price we have paid for our trip.
Brilliant service from your agent. She is really helpful and patient – and of course efficient. This is why we have recommended SkyClub to so many friends. Keep up the good work!.
Your consultant is ALWAYS excelllent ! He ALWAYS finds the trip that works and at the best Price !
Kind regards
The service that was given was ‘ First Class’ you completely understood my requirements and explained all information clearly. This is the first time i have used SkyClub and will most certainly contact the company again.
I would just like to take a moment to express my gratitude and admiration for your Consultant. He was not only friendly and the consummate professional, but went out of his way to help me navigate my way through the vagaries of trying to book a flight.
A very professional service from your agent who made the whole booking process easy and stress free.
Just wanted to say that I am very pleased, with the customer care that I have received.
Quick, efficient and very helpful. Very pleased with service.
Your agent was professional, knowledgeable, efficient and had a very good and friendly manner. An excellent service, made sure everything was in order efficiently and well.
Best wishes
Your Consultant was most helpful, friendly and efficient, I cannot praise her enough and I will be promoting her and SkyClub to all.
Thank you
You have dealt with my enquiry promptly and efficiently and came up with some excellent flight choices, which I have now booked.
Have recommended your services to my colleagues. Best wishes
Service today from your Agent was First Class. Through his efforts you have a convert. Absolute pleasure to deal with such a nice and professional person. Cheers
Your agent has sorted out flights for me twice now. On both occasions he has done a great job. A trip to Africa for us (3 adults) at Christmas was not as simple as it sounds as we had to arrive and depart to align with connections so a great outcome.
This is the second time I’ve used SkyCLub. Obvously, that’s because I was very satisfied with the last time. I’m also very satisfied with this time so far. You have been very helpful and patient in every respect.
Friendly, easy to deal and professional. Will recommend.
Your Consultant has been supporting my travel requests, and my wife’s, for some time now and he is always super responsive and provides excellent deals.
We have recommended skyclub to our friends and colleagues.
Gave us excellent service and was very helpful in advice given on our planned trip to Kenya and Ethiopia.
Thank you
It is with great pleasure that I write this feedback as I have just had a most wonderful relaxed and pleasant experience of liaising with your Consultant arranging my travel to New Zealand. I would not hesitate to recommend SkyClub to anyone.
Your agent has been very helpful and always very efficient in her response.
She is also always polite and friendly
Very good customer service. On this experience I will comeback to you again.
Kind regards
Did a great job of getting me a good choice of several excellent fares and managed to accommodate my requests for stopovers of a time that would allow me to rest and recover while traveling half way around the world.
You have been amazing explaining everything I have asked and always happy to have a chat.
I have recommended skyclub to everyone I speak to.
I’m extremely pleased with the service provided. You were very helpful and knowledgeable and cottoned on immediately to what my plans were.
Thanks
Outstanding service. Got me and my family 1st class return flights to USA for a fraction of the price showed on the airlines website, beat all other sites by around 20% would always use Skyclub for long haul flights
Hi,I just wanted to say that your agent has been wonderful to deal with. She dealt with my enquiry quickly and found me the flights l wanted at a reasonable price.
I would be very happy using Skyclub again.
Over a couple of days you have helped us organize an extensive trip in India, booked hotels and cars, and done it all with wonderfully cheerful efficiency. Your professionalism is impressive.
I would just like to say a huge thank you for all the help and advice you have given us whilst booking our flights to New Zealand, your attention to detail and professionalism whilst still been amazing especially for us.
Outstanding! Thank you so much for your endless patience. The trip is now Exactly how I want it to be. You’ve been super informative with knowledge. I won’t hesitate to recommend you.
I wanted to thank you for your help yesterday and rest assured I’ll be contacting you again for future global events, of which there are many since our company integrated last October and you’ve knocked the spots off the business travel competition!
Fantastic service. The circumstances necessitating our urgent flight to NZ were stressful enough but you took it on board and responded in a friendly and positive way,keeping me informed of progress every day either by email or phone or both.
Excellent service. Really went the extra mile! Will certainly use skyclub again.
I was very impressed with the way you handled my flight request. It was courteous and friendly but knowable, accurate and emails, telephone calls and information arrived when you said it would.
You were great and worked hard to get us the best quote on our desired flight. Thanks
Many thanks for the excellent service you provided re out flight from Barbados, I would not hesitate to recommend you to our friends. Good to talk to friendly voices. Kind regards
As in past years when we have booked with you to go to Australia we cannot fault you in any way – pleasant and helpful as always. Thank you.
We just want to say that your agent has been fantastic helping us with our holiday to Japan. He went out of his way to find good flights and hotels and gave us a lot of advice about going to Japan. We will definitely use this service again in the future.
Beyond delightful service. Efficient, genuinely friendly and supremely helpful and patient. Highly recommended.
First Class service. So helpful & patient. Thank you so much. Will without doubt recommend & be making use of this wonderful service again.
Thank you
I have been highly impressed by the service I have had/am getting from your agent.
She is a credit to your company and will make me remain with SkyClub
Excellent service. Efficient, pleasant, prompt, responsive and a pleasure to deal with.
Quick, polite, efficient.
Excellent service
Excellent service..very happy!
Thanks
Great service
Service was very good. The knowledge of the journey was excellent and you were very patient in looking at various options. Ist time I have used skyclub and will be happy to recommend to others.
Just a few words to say how pleased I was with the service given. You saved me over £300 on two business class flights to Miami next March. Well done and thanks
Excellent service! The agent was helpful, knowledgeable, and responsive. We shall do business with you again and have passed on your contact information to family and friends.
I am very satisfied & happy with the way you handled my reservations. Your agent was friendly, courteous, polite & more importantly – very efficient & professional. I will definitely contact SkyClub in the future.
Have used SkyClub several times and each time i have received Excellent , Prompt and Efficient service…I would recommend SkyClub to any traveller requiring a First Class service .Regards…
Just to say that I have had the pleasure of dealing with you over last couple of years and whether general or specific enquiry that subsequently leads to a booking or not you are exceptional and show a level of genuine interest and speed of response.
Having used SKYCLUB in the past I decided to use your services again. After telephoning, I was connected to agent who researched my requirements and after a call back provided the service I have come to expect in a fellow professional.
You took on the challenge of sorting out our flights when we were at a dead end. We had been scratching our heads for a couple of weeks but you found us a great solution within hours. Quickly understood our needs and limitations and worked efficiently.
What a joy it was speaking with your agent yesterday. She handled my queries with courtesy, kindness and outstanding efficiency. I greatly appreciated all her professional help. Without any hesitation I would highly recommend SkyClub.
Did a perfect job. Excellent timings of various flights, excellent seat choices. Answered all our questions and reassured us about the timing change we requested for the limo. (Glad we did too!) Very happy to do business with you again!
The service was very good all through the information,booking and reservations. Your prices are much better than offered by other agents.
Your agent must have the patience of a saint to deal with our rather overcomplicated booking! However he never showed any sign of irritation or impatience. He was knowledgeable and professional and I will recommend my friends to contact you.
It is a pleasure to give feedback regarding the professional manner in which you handled my enquiry yesterday evening and this morning. Listened carefully and showed a genuine interest in assisting me. Courteous and calm approach was very reassuring.
I would like to say a great big thank you for helping me select a ticket to Sydney Australia. You were extremely helpful and understanding.
Really efficient in all dealings for my upcoming flights to New Zealand. Explored different possibilities for me, returned calls promptly and answered queries quickly, restoring confidence that I’d lost with another company.
Excellent service! Prompt reply, friendly and professional and the prices seem very competitive too.
Did a fantastic job and as a new customer I will certainly use you again and recommend you.
Best wishes
Without doubt the best Travel Consultant I have ever worked with. The level of service throughout was superb and of an exceptionally high standard, speedy, reliable and professional. Without any hesitation would highly recommend SkyClub. Sincere thanks.
Just a quick note to say how very impressed I have been by your agent, arranged a fantastic trip at very short notice for us.
I just wanted to thank the staff that have been involved in my booking to Vietnam. They have gone over and above their jobs as we made a few changes along the way. This is the third time I have used sky club and I think the level of service is superb.
Courteous and personable and put me completely at ease. Professional and efficient and saved me a considerable amount of money which at the end of the day is what a business traveller is looking for.
As a result I will be asking you to book all my future business travel.
As always has been great. Organizes what we need quickly and efficiently and gets us a great price.
I just had a great experience in dealing with your company. You went to great lengths to help me with my journey plans nothing was a problem for you.
I would gladly recommend your company on my experience.
As always an excellent service, finding the best possible flight and holding it until I was able to book
We first spoke on Monday afternoon re a trip later this year. Since then we have arranged six flights and three different hotel bookings. Input has been invaluable and we are most grateful for your help. Fantastic service.
Your agent is absolutely the best travel consultant I have worked with. You are lucky to have him.
So helpful and finally we have an agent we have confidence in to use in the future and we have recommended you to all of our family.
Yet again your agent has come up trumps when I was looking for flights.
Service and speed of response have been nothing short of miraculous – I have been working with you for three days now, to get an absolutely amazing holiday and you have, at all times, been very helpful, courteous, extremely pleasant to deal with.
As usual I had excellent service from Skyclub. I have recommended Skyclub to friends who now use it regularly and are very pleased with the helpful service they get.
Very helpful and efficient service will use service again
This is my first contact with Skyclub and I am wondering why I never contacted them before! The agent was super fast, super friendly, super efficient and I am incredibly impressed with the service so far.
Service, help and wisdom top quality. I’ll be back for the next trip.
Please may it be noted that I have found dealing with your company quite extraordinary. Never have I had such efficient, cheerful and competent service.
Excellent service.
Very polite, helpful and informative.
Would certainly recommend your company.
I would just like to congratulate one of your agents who has recently completed the travel arrangements for my wife and I to travel to the Bahamas towards the end of March 2015.
His total professional and helpful advice was much appreciated.
I just wanted to commend the efficiency, attention to detail and swift service shown during the recent booking of a complex nature.
Definite reason for recommending SkyClub to as many of my clients as possible.
Many thanks
I just wanted to say how happy I am having used Skyclub for our recent company bookings. The person who helped spent a good deal of time finding and securing the flights for us.
Friendly,efficient and knowledgeable- all that a good agent should be. I really had a good experience booking my Business Class flights to Australia today and shall be recommending your company to family and friends.
Very pleased with the service provided. Agent was extremely helpful and tried their best to get me the best deal. Whenever promised, always called me back.
And walked extra mile to help me out.
Regards
Polite, knowledgeable and dealt with our request willingly. Thank you.
I was extremely happy with the service I received. Everything was dealt with efficiently and I was kept well informed of the progress of my booking. I will use Sky Club for my next flights to Indonesia in the summer.
Many thanks
First class service. Very helpful, very fast response. A pleasure to deal with.
Worked with your agent today and it was a true delight to do so. He could not have been more helpful and he managed to secure an excellent deal. My happy experience today will ensure that yours is the first number I dial next time.
We have had excellent service so far. Very pleasant and courteous to deal with and we would certainly recommend to our family and friends.
Thank you very much for your help in getting my business class tickets to New Zealand.
Your efficiency in doing so,was much appreciated. I was able to able to travel business class at a good price.
SkyClub has done an excellent job of helping me find the right combination of flights which I need to visit my daughter.
Best wishes
I have corresponded with your agent on a few occasions now for travel bookings and am very impressed with his pleasant manner and the quick response to any queries.
It is nice to hear a cheerful voice or receive a quick response email.
I found your agent very helpful and extremely patient in planning a rather complicated trip to Canada. I have had previous experience with him and his expertise and competence encouraged me to use Skyclub again.
Thank you so much for all your assistance I will definitely use your company again, not just for the great prices but for the quality of service.
Kind Regards
Your agent certainly goes that extra mile to put everything together for your special holiday. Telephone manner is very polite, helpful, friendly, listens to what you say and gets straight onto building your holiday .
Would highly recommend without a doubt.
Handled my request with the utmost efficiency and determination. Response was immediate, and suggested other alternatives when the original plan became unsuitable. On the occasions I fly, you would be my first choice. Well done.
I had the pleasure of booking through your agent today. Got a great deal and loved the personal service. I will certainly be using you in the future and recommending you to friends , family and colleagues.
Best Regards
I ordinarily book directly with airlines, but decided to give SkyClub a call. I was really impressed with the discounts offered and the straightforward, non-pushy approach. I would be happy to recommend SkyClub to friends / colleagues.
This is the third time I’ve dealt with Skyclub for Business class flights to Sydney and I can recommend them highly. Their staff are knowledgeable, friendly and efficient. Excellent service as always.
Your agent came up with the best option for my business class flights from LHR – CUN – MAN. It wasn’t the cheapest, but the best option never is. Very happy with the service. Ease of payment was a bonus. Thanks.
You were fantastic – thank you for your patience and perseverance!
You exceeded my expectations! I will definitely use you again. Well done!
Best regards
This is my second flight booked within a couple of months. As previously, not only saved us money but provided exceptional customer service.
Regards
I was helped by your agent and found him to be extremely efficient and gave great service. A good advert for your firm and I have already recommended you to a friend on the back of my experience.
Did a great job – kept me informed and came up with a good deal.
Regards
We got a great price on Virgin atlantic upper class to Johannesburg.
Better price than direct with the airline and booking showing on the airline booking system within minutes of completing the booking.
Hi there! I’m at work browsing your blog from my new apple iphone! Just wanted to say I love reading your blog and look forward to all your posts! Carry on the excellent work!
Thank you for your kind words and thank you for reading!
Extremely helpful and patient with our request and amendments. We would definitely recommend Sky Club to other travellers.
Excellent service – your agent could not have been more helpful. He did our flights to Baltimore earlier this year and he was so knowledgeable and helpful that we came back and used Sky Club again for our tickets to Phoenix next February. Many thanks.
I have dealt with Skyclub for the past two years and have found them very professional and helpful. I have recommended this company to many friends.
Thank you
Agent i dealt with has been absolutely wonderful, always bright and cheerful on the telephone and came back promptly with answers to all my queries.
I am very happy with everything that has been done for me and have recommended SkyClub to my colleagues and friends.
I have found your agent exceedingly helpful. He is very quick at responding to emails and has been very flexible and understanding whilst I have repeatedly changed the dates and the details of my booking. I have worked with him in the past and I intend to contact him in the future.
Perfection at its best, need I say anymore.
Regards
The service I received was exemplary. Agent was patient and a consummate professional. I will be recommending Skyclub to all my friends based upon my experience.
I could not have wished for a more helpful, professional, pro-active or efficient person to deal with. Given our plans to travel over Christmas and at fairly short notice, he has made what could have been a difficult experience extremely smooth and totally hassle-free for me.
Thank you for your ‘First Class’ service. You couldn’t have been more helpful and everything went very smoothly & you organised our other requests with no trouble.
Thank you
I would like to say that dealing with your agent over the last few weeks was a pleasure. He acted professionally and courteously at all times and is a credit to your organisation. Because of his service we will now use your company for our upcoming project.
Great service, saved me about £2K compared to buying direct! Agent would not let the booking go until he had a confirmation, I wish I had sales people like him in my team!!
Thanks
Excellent and very friendly service.Will be my first option for all future travel plans.Most impressive!!
Excellent first impression. Agent was excellent, professional, helpful and efficient.
I will give further feedback after the flight and once the FF miles are successfully credited to my account.
Brilliant , as always !
Quick, accurate, plain speaking and keen prices…………….first rate.
Thanks.
Your agent has been fantastic with customer service whether it be with flight bookings or arranging a chauffeur pick up for me. He is reliable and efficient.
Big thanks again!
Just wanted to say that over the last 48 hrs I booked flights to and from Aus for a business trip and found the experience to be excellent. Agent could not have been more helpful and the overall price was substantially lower than using our corporate preferred travel agent.
We have been very happy with the service provided for us to date. We have been pretty demanding and agent has gone out of his way to make sure our requirements have been met, even arranging for alterations resulting from changes of mind on our part.
I would just like to say what an absolute pleasure it has been dealing with one of your agents from SkyClub.
He was patient from the start and found me a fantastic deal and the booking process was simple and quick. Will be recommending SkyClub to all my friends and family.
Very good service, prompt telephone call after my initial enquiry and following queries also dealt with promptly by email.
Polite, courteous and helpful dealings on the telephone.
I discovered SkyClub purely by accident yesterday, and today I made my first flight purchase, I think that tells you all!
Hooked me with straightforward answers to my questions and easy manner.
Your price for my journey to Sydney and back could not be beaten.
Full marks!
Brilliant so far. I could not have asked for any thing better.
Many thanks.
Many thanks for your help and advice.
I will recommend SkyClub to others.
Kind regards
I recently contacted SkyClub to book flight to singapore and to my surprise the travel consultant not only secured the seats for the days i requested but made us a very good saving by finding us the cheapest and the convenient times of the flights which was very pleasing. In future we will contact him as and when we intend to travel abroad. Well done and many thanks for his service.
I am safely back from my trip to the US. Everything was just as I could wish it, and thank you very much for your persistence and assistance in getting me the ticket I needed at the right price!
I have recently booked a flight to London from Bangkok. It has been fantastic from start to finish. In fact I am already looking at booking two more flights. You have been so helpful,patient and informative and kind .I would recommend to any one who needs a flight.
Skyclub has now sorted out 2 flights for me to absolute satisfaction. One of them was very difficult and you were always so patient and understanding about my needs and requirements. You worked extremely hard and achieved a fabulous result for me.
Excellent service fast and courteous. Great savings. Not sure I am going to travel yet but will look to check your prices in future for all my travel.
1st Class service
Very helpful, was not expecting a call on a Sunday
Extremely helpful, gave me many options for my flights . Will come back based on the service I received.
Excellent service – as we have found when booking previous flights to Australia. Thank you
FANTASTIC SERVICE – PATIENT AND PROFESSIONAL. THANK YOU!
The agent was superb, I fired lots of questions via email and received quick responses with the answer.
It’s all booked now and still the agent is offering their services from hotel booking to air miles!!
I wish to put on record that my dealings regarding my travel plans were dealt with in a very friendly and helpful way.
I was very pleased with the response to questions I asked relating to my flights and I was impressed with the service given.
I would like to record that my experience with your company has been excellent.
Your representative has bent over backwards and went the extra mile to get us what we wanted.
We will endeavour to use your company in all future long haul business class flights.
My wife and I think the service given to us was brilliant. Efficient, helpful and polite in dealing with our requirements. We are very happy with the booking.
We were delighted with the level of service – friendly, efficient and with a great price! Hunted around for the best options to meet our travel and price requirements. We would not hesitate to use the company again or to recommend them to others.
I wanted to say how impressed i was.
The agent was knowledgeable, courteous and professional, and i went from being a skeptic as i had never heard of SkyClub, to being very impressed!
I would happily recommend to my colleagues and friends.
First class service!
When the opportunity arises, I will recommend SkyClub to others, and will have no hesitation in using your service again.
Thank you
Hi very pleased with the service, very professional and very helpful. I travel all over the world and it’s nice to have someone friendly and nice.
Thank you
A very helpful, pleasant and efficient assistance. Was pleasantly surprised at the savings you were able to obtain for the flight to Brisbane and how quickly you responded to my queries.
I dealt with you for the past two days and found you giving the service beyond my expectations. You gave attention although short handed to the detail and I ended with a Discounted Business seat that was within my budget.
Best wishes
I would just like to say a big thank you for sorting flights to Australia for us getting us the best price (our usual flight company couldn’t get near) and as my wife is apprehensive about flying got us really good seats. Thanks again.
Absolutely fantastic service thank you – helpful, patient and kept me fully informed the whole way through the procedure – and I am very pleased with the end result, thanks again.
Hqw soon can I get the feedback?
Wow… do I have a bad case of “seat Envy” 🙂
Have had an excellent connection regarding my requirements and definitely will return in the future. Gone that extra mile for me and is knowledgeable and a very pleasant to talk to on the phone; would have no problems recommending your company to anyone;many thanks.
As always excellent service, polite, efficient and effective. Providing a very valuable service, finding best results for my travel plans!
I will always use Skyclub and have for a number of years.
Thank you
Polite, very knowledgable, approachable and patient. General impression, that absolutely nothing was too much trouble.
First hand knowledge of routes and the detail of the business class service provided by diff airlines was reassuring.
This is the first time that I have used Skyclub travel. I found it to be both friendly, knowledgeable and efficient.
Will certainly use Skyclub again.
Brilliant job. Found the flights we wanted and the hotel we wanted at an extremely good price!
Would have no problem with recommending Sky Club to all my associates.
We have recently booked our holiday to Perth with Skyclub again this year. Our business was handled in a exemplary fashion. Friendly, courteous, knowledgeable and extremely helpful in all aspects of our bookings.
Best service I have received in a long time!
I shall be using your services more often!
Many thanks
Very customer focused and continually exceeds my expectations on what can be delivered at a good price.
I was very impressed with how knowledgeable the person I dealt with was. The saving I made was enough to make a considerable difference. Thank you.
Have been very efficient and have a really lovely attitude – keep it up we are impressed.
Both my colleague and I are very pleased with the excellent service we have been getting.
Has been most helpful and has done a great job sorting out all my bookings – and all done cheerfully! Thank you.
Excellent service given in a very pleasant manner.
I was very impressed with the service provided. Very polite and very helpful.Thank you.
Superb friendly and professional service, and very efficient.
Excellent patience to see my 83 year old mother through this booking process.
Thanks
Superb friendly and professional service – and very efficient.
First occasion was good; this time worked even harder to identify and deliver a difficult combination of reasonable pricing and realistic routing. In addition, has been the epitome of politeness, efficiency and enthusiasm. Thank you, and well done.
We have been pleased with the service from your company in the past and continue to be so.
Excellent, efficient and professional.
Very helpful and efficient. A pleasure to deal with.
Best prices and excellent service. Could not have been more helpfull. Thanks again, will definately use your company in the future.
Unfailingly polite, extremely helpful, and very very patient. Pleasure to deal with. I would not hesitate to recommend to anyone.
I am very pleased with your service and happy, wished I had booked with you before.
Has been a pleasure to deal with. Efficient and professional which makes a real difference.
Thank you for arranging these flights for us. As always SkyClub service is prompt efficient and extremely well informed.
Fast, friendly, patient – I’m definitely inspired to return!
Loved the follow up. Made me feel special.
Thank you with your help with my booking to Australia in April 2014.
Great service, great Company
Super, an excellent reflection of the service you provide.
I was very pleased with our flight to Bangkok. Extremely helpful and polite. We will certainly book with your company again, thank you so much.
Excellent service, very prompt response, very professional and helpful. Will recommend to my friends and colleagues.
Back from two weeks in south Africa, every thing was very good and worked out fine and i wish to thank for the time taken with me and i will use your company again the next time i go.
My partner and I decided to go to Hong Kong at short notice. After hours of relentless searches, we were unable to find any decent business class prices. We turned to SkyClub and I have to admit their service is impeccable. Thank you.
Very professional, friendly and efficient – would use again and recommend.
Thank you for all the help and advice for our trip to Australia. As we drift into our seventies to find a company as helpful and as patience as you all seem, has to be applauded.
Been looking after my long-haul travel arrangements for a few years now. Is a delight to deal with. Listens and understands my requirements and presents the options efficiently. Answers questions clearly and makes it easy for me to make decisions.
Have bought business class ticket to Melbourne. Have received a superb professional service. A real pleasure to deal with and I will use service again.
Much appreciated and particularly impressed by the thought and care as well as good advice. Will come back again and again..
Really worked hard to get us the tickets we needed at a very good price, having such good service I have passed your web site on to friends.
Prompt, courteous and efficient. Willing to “go the extra mile” to sort matters.
As always, I am very pleased with the service I receive from SkyClub staff.
I wouldn’t go anywhere else for bargain-priced business class travel. It has come as a pleasant surprise to find that business class fares don’t have to be two or three times the price of economy class. I have been using these guys for years. Brilliant service.
I travel pretty frequently, long and short haul, and the prices found have been highly competitive. I’m very pleased to have found SkyClub.
Really appreciate your help in getting us the flights that I had tried else where to get but you got us such a good deal. Will definitely use you again and recommend you.
Since dealing with SkyClub early this year we have always found them to be very efficient.
I was very impressed with the speed, efficiency and helpfulness in dealing with my flights to Vancouver.
Helpful, committed, professional, efficient and friendly. Couldn’t have been better.
Have saved me over three thousand pounds on my tickets, had they been booked direct. Customer care was first rate and could not fault it.
Extremely helpful, very prompt with info and have booked and received e-tickets all in a very short time. Will definitely recommend.
Always extremely helpful and the reason I come back to you.
Managed to find us a cheaper fare than we had found by any other provider.
Best experience of customer service I have come across in very long time
Far exceed the expectations we had from searching online ourselves.
Found the whole process of booking my ticket through you very satisfactory. I will have no hesitation in recommending you to other people.
I have purchased a few tickets through Skyclub during the last few years and always been pleased with the service. Best in terms of price and a suitable flight for my journey.
Did a wonderful job for my family today, securing a wonderful deal and helping us through the booking process.
Excellent customer service very professional and extremely helpful. Will definitely book with skyclub.
Really efficient with understanding to my requirements and worked quickly and diligently to find me the best deal. Will definitely be using Skyclub again in the near future.
Actively sought the best deals and showed great tolerance of our changing schedule. We really appreciated all their help.
First class service today. Could not have asked for better.
Amazingly quick response and extremely good fares found.
Incredibly patient with all the changes I’ve had to make. A pleasure to deal with. Will definitely use your company again.
Great professional service – always consistently excellent in response.
Incredibly helpful (and straightforward – which can be very rare in today’s society!) in helping me book my trip around Australia. Would not hesitate in recommending to friends and colleagues!
I have been extremely happy with the professional, efficient and friendly manner in handling my bookings and will definitely continue to use SkyClub for my business travel bookings.
Very helpful, Found good flights at good prices.
We were all really very happy with the travel arrangements made for our NYC trip. Got us much better seats than we would have gotten otherwise.
By far the cheapest. I was happy to leave it in their hands. Efficient. Polite. Competent and went that little bit more to assist me in my needs.
Friendly, efficient, helpful and one had the feeling that nothing would be too much trouble. It is nice to deal with such a customer friendly company.
Couldn’t have asked for a better service (and I’ve dealt with most travel companies)
100% professional, thorough, diligent and helpful. A real encouragement not only to do business with you again, but to recommend others to do so.
Nothing was too much trouble, efficient friendly and professional, excellent customer service, many thanks
As before you have looked after our arrangements very well and very importantly you always get back to me when you say you will. Well done great service.
Sky Club has done a sterling job throughout the booking of our trip. Brilliant customer liaison and nothing was too much trouble.
I will definitely speak with again and I can’t see us booking any other way. Highly recommended.
Very patient with my different queries & most helpful. We’re really looking forward to the flights he helped us to book to Melbourne
Brilliant service, fully informed all the way through booking, got the seats we wanted will definitely use the company again.Saved us a lot of money, nothing was too much trouble.
I will, and already have, recommend SkyClub to friends and family who plan to travel by air in the future, I certainly will even though it may be a couple of years before I can visit the grandchildren again.
Would definitely use services again, very professional and courteous.
I would like to say a huge big thank you and a job well done for finding us a great deal on our flight to New Zealand. I will use the skyclub again and recommend it to my friends.
I will certainly tell all my friends of your excellent service and I look forward very much to making contact with you again, for my travel arrangements.
We have found you to be willing to ‘go the extra mile’ for us. We will certainly recommend you to our many friends and colleagues who travel extensively.
Exceptionally industrious, pays attention to detail. Highly recommended. Excellent service all round. We will definitely use SkyClub again.
The service has always been excellent. Extremely helpful and reply to all my queries really promptly. Thank you. I couldn’t ask for more.
As usual Sky Club’s service was excellent thanks to prompt help and assistance.
Was most helpful throughout the whole process from the first enquiry through to the reservation.
A delightful experience, will ensure that I use SKYCLUB for further trip organising.
We could not have wished for any better service. Should we ever travel long distance again, we will be back to you.
Very efficient and helpful so far. Gave confidence that any questions would be dealt with and responded quickly. Would recommend.
Thanks for getting back to me instantly with a great suggestion and cost. Great and efficient service again.
Just to say thank you to you’re staff who did a cracking job at getting our flights booked today with CP at a reasonable price.
We were extremely pleased with the way in which our enquiry was progressed. We were treated politely and efficiently by a young lady who had a good knowledge of the travel industry. We would like to thank you for all your help.
Very efficient and helpful so far. Gave confidence that any questions would be dealt with and responded to quickly. Would recommend.
Fast efficient service. Good price.
Always incredibly helpful, especially when we need a quick response and quick turnaround. Does a great job, and we are very happy with the service every time!
Was very helpful I have not got any issues at all. I hope to return to NZ next year so see you then.
Has been a delight to deal with, certainly know their stuff, and we will always be making our first enquiry for any future air travel with them.
My 1st experience with SkyClub and the level of Customer Service I received is impeccable (Excellent). Thank you very much and look forward for future reservations with SkyClub.
I have used many travel agents but you are extremely professional, prompt and efficient and would definitely recommend you.
Brilliant service, very knowledgeable and extremely helpful. Has worked very hard to offer us a range of options.
I have received excellent service. Have answered my numerous requests and queries with high efficiency and speed and given me considerable confidence in the professional knowledge.
Handled a slightly unusual booking with efficiency and politeness, and brought it to a happy conclusion. We couldn’t wish for any improvement.
I am impressed with the level of service (and the speed at your reply) and would have no hesitation in recommending you and your company.
Was extremely helpful and very professional in all our dealings.We have never dealt with your company before but would do so again and would also recommend you to others. Thank you for your help
I feel confident in returning to Skyclub for the future
Very helpful, professional, went out of their way to help. Knowledgable as well. Thank you. Great customer service.
I wouldn’t hesitate to use skyclub again orrecommend it to friends.
Our booking to Sydney was dealt with in a professional and friendly manner. All details were sent promptly to me and I would certainly recommend your service and would use it again.
This is the fourth time that I’ve used Skyclub. As the other occasions, I’ve been delighted with the service that I’ve received. Two years ago, on my recomendation, my cousin also booked to come out to SA and was also very pleased.
A pleasure to deal with, nothing was to much trouble.
I have found you to be most helpful with my booking. You are efficient and very polite, very good customer service thank you
Excellent service.
Thanks for sorting out the flight with a great price.
Have reaped the benefits in both getting the best price for our tickets and also getting fantastic service.
Helpful, knowledgeable, friendly and professional.
Possibly the best customer service we have had in ages!
Very helpful and polite when I made a booking with SkyClub. I don’t think there is anything they could have done better and they made me feel like a valued customer. I will definitely return to SkyClub when I next travel.
I am a first time customer. Received excellent service and my case was handled in a very professional manner. Courteous and efficient. Will certainly return back when the need arises.
Would recommend SkyClub to anyone looking for the best price and great service.
Skyclub saved me over £3,000 travelling business from London to Johannesburg.
Incredibly helpful, diligent and informative.
I will use your service again.
Great service
You have always been very helpful
I’d like to say how pleased I was with the service it was quick efficient and so polite. The phone was answered by a cheerful person so refreshing.
A very quick and professional service.
Thanks for all your help Will contact you soon to sort out my next trip!!!
Excellent service! 100% helpful, efficient and friendly, leaving one feeling confident that all arrangements are being handled with expertise. So far 10/10
Fantastic service every step of the way.
Took all the hassle and concern out of what can be a very stressful process. Very courteous, knowledgeable and easy people to deal with and we are grateful.
Great service including phone calls and emails to keep me informed all the way. A very slick process.
I have just completed a 10 day exercise, arranging a trip for my mother and friend to visit me in Asia later this year.
This is the first time that I have used SkyClub and have only one regret – that I haven’t used your service previously. SkyClub managed the whole process from start to finish, displayed both huge amounts of patience (elderly ladies seem averse to making on the spot decisions!) and attention to detail, answering even the most tedious questions immediately.
A great service indeed.
Would definitely use your company again should we ever make a return visit to Australia.
I can only can that you have been brilliant when dealing with our request. Full marks for an excellent service so far, a very satisfied customer!
I wish to advise that this is the first time i have used Skyclub.
Overall your service has been superb and i shall certainly be using your service again and advising my friends and colleagues accordingly.
Best regards and keep up the great work.
Made this booking very easy, and in the future will definitely come to you first.
Was very helpful, understood my requirements and was prompt in response.
I would have no hesitation recommending friends or colleagues to contact SkyClub.
Very professional and extremely helpful with my recent booking. Never dealt with Sky Club previously but my experience has been that easy that I will certainly use again.
Nice polite service
We are delighted that as a result of booking through yourselves, we have saved over £2000.00.
Good service quick response.
Fantastic service, everything was there. I was both surprised and delighted by the service provided.
We have been with for several years on a number of bookings. Provides a quite excellent service.
Brilliant service. Quick replies, efficient use of time.
I will be recommending your company, without a doubt.
I just wanted to say how impressed I’ve been with your company. Kept promises of getting back to me; returned calls promptly; gone out of way to accommodate my quirky requirements.
Thanks for the excellent deal.
First class service and much appreciated patience.
Very impressed with the speed of admin and courtesy/professionalism.
Overall impression – must do business with this company.
Very responsive with clear concise detail.
Well done, thanks for your excellent and prompt service.
All very welcome but would it not be wiser to not place the cart before the horse Arik by getting the basics sorted out first – reliability, punctuality, consistency of aircraft meaning one day it’s an A340 and then next a B737-800 and proper in-flight entertainment. Basically, I flew Arik once on business to Lagos and vowed never again. It was a horrid experience. I do not know of any airline that acquires brand new planes yet screws up on the basics that normally keep customers coming back!!!
Good luck with your service nonetheless!!
All very welcome but would it not be wiser to not place the cart before the horse Arik by getting the basics sorted out first – reliability, punctuality, consistency of aircraft meaning one day it’s an A340 and then next a B737-800 and proper in-flight entertainment. Basically, I flew Arik once on business to Lagos and vowed never again. It was a horrid experience. I do not know of any airline that acquires brand new planes yet screws up on the basics that normally keep customers coming back!!!
Good luck with your service nonetheless!!
Today was my second interaction and I have found them to be polite, helpful and above all patient while I worked through various options and dates. I would highly recommend them to others looking for flights.
Is the aeromobile service already available on all these A330 flights ?
will the service be available when flying over and into the US ?
Is the aeromobile service already available on all these A330 flights ?
will the service be available when flying over and into the US ?
Makes the whole process painless and is exceptionally helpful and professional.
No complaints. Only praises. Very efficient and professional. Courteous on the phone. Will certainly use sky club again.
At all times communications with your office were excellent and efficient, a very professional service was provided by all personnel I spoke with.
Also in summary the flight and seat selected on Delta was also superb!
Thank you, I will call again when I next need your service and am happy to recommend you without hesitation.
What an excellent service. Will definitely use you again.
Superb service today. Great deal
We have returned from our trip to Australia and the travel arrangements were superb. Thank you for making everything so easy for us. We would certainly recommend SkyClub for it’s efficiency and friendliness.
Thanking you, again
The best food in the world will not take away the bad taste inevitable delays at Heathrow during the Olympics. Can anyone seriously believe it will cope? I fear a disaster.
The best food in the world will not take away the bad taste inevitable delays at Heathrow during the Olympics. Can anyone seriously believe it will cope? I fear a disaster.
Thank you, as usual I can rely on you. Will be in touch when we get round to making arrangements for Canada.
Rang back when they said they would, very nice to deal with.
Very professional, very effiecient, speed of light replies!
Very helpful, professional and friendly. Has been great through the booking process.
Congratulations on delivering a great service – so often a rarity these days!
All in all the service has been excellent and I would have no hesitation in recommending SkyClub to anyone who was looking to book premium seats on international flights.
Very good and efficient service thank you .
What a wonderful service. Couldn’t be more helpful, always there to answer our questions. Very professional, quick responses to all our enquiries. I couldn’t have asked for a better service. Thoroughly impressed with the prices and the service received. What a wonderful company with some superb staff. Many thanks again for everything.
Was truly knowledgeable about the options and ranges of flights available to me and was able to anticipate the requirements of me and my family. Secured us a great deal on our travel and went out of their way to ensure our satisfaction.
In this day of internet booking agencies it is good to reminded of the benefits of excellent personal service. It so seldom gets the recognition it deserves.
Has been absolutely sensation, and I have now told all my friends and will be booking ALL my flights, family’s flight and business flights with your service.
This is the first time that I have used skyclub and I find the service excellent.
Just quite simply brilliant.
Sourced an excellent fare with a quality airline. Was efficient and courteous on the phone, attributes sometimes missing these days.
I will undoubtedly use your service again, well done!
Best experience I have had with booking travel over the Internet. Would certainly use same company again. Responded positively and instantly to all my queries.
Friendly and gave great advise.
Helpful,very knowledgable and efficent in sorting out our business class flights on two occassions. We will continue to use Skyclub for our regular trips to Oz.
Excellent – really efficient as well as very polite and kind.
Excellent service
I would like to commend this excellent Service.
Really good. Polite and efficient – impressed.
Extremly courteous, friendly and I will be very happy to deal with again in near future.
I booked a business class return trip llast October and, having recently returned, I have to say how professional it was throughout the whole booking process. Nothing was too much trouble – checking, changing and re-checking details, sending me information, generally keeping me informed and enquiring on my return to see if everything went OK.
Compared to past experiences, this was an absolute pleasure – to the point that I wouldn’t hesitate to use Skyclub again and I’d definitely recommend it to anyone thinking of booking flights.
Thank you very, very much for all your help and assistance. I’m very pleased with the flights we’ve been able to get. It was a very fast and efficient service – we’ll definitely be using you again and recommending you to our friends and colleagues.
Has been of great help to us and we would not hesitate in recommending your company to others.
This is the second year that I’ve booked long-distance travel with Skyclub. Efficient and very helpful.
Very good service. Clear and prompt advice.
Friendly and efficient lovely people
Excellent service and attention to detail..would definately use Sky Club again and recommend them whenever possible.Thanks again for your prompt help and overall service.
Thank you Sky club for your quick and efficient service. Excellent, a mixture of friendliness and efficiency. Looking forward to our flight.
I love flying business class. It’s almost like staying in a hotel but traveling at the same time.
I love flying business class. It’s almost like staying in a hotel but traveling at the same time.
I must say you have been superb in all my dealings with you. I will certainly continue to direct all my friends and family to your brand and come to you first in the future.
I’m very happy about the services given to me. Has been very attentive and re-active to any request I have made. A good experience all round.
Friendly and polite and a slight change or modification from the original plan is never a chore! A pleasure to work with.
The service has been excellent. I am very satisfied at the way you have dealt with my reservation as always.
Just a note to say how helpful and professional you have been in helping us book our flights. A pleasure to deal with and attention to detail much appreciated.
Professional,
Helpful,
Well mannered,
Flexible,
Versatile on everything I wanted.
Great service
I would like to thank your organisation for the excellent service provided to us in organising these flights and giving us feedback as and when necessary. Your service was incredibly professional.
Thank you again and be assured we will be using Sky Club services in the future.
Extremly helpful in responding to my concerns and enquires since my original booking.
We have had a very good holiday, everything went smoothly, from making our first initial enquiry to our arrival back to Heathrow.
Great patience. Great prices. Good response to all enquiries, Thank you.
A big thank you for sorting my flights out, very friendly and speedy responses! Presented the options clearly with recommendations on the airline carrier. Great service! Thanks
Professional and efficient.
Very attentive in arranging my flights to Johannesburg. The speed of actions and communications has been impressive.
Very responsive and helpful. Was very informative and giving me several options to consider.
The service I have received has been excellent. Nothing was too much trouble and it was like talking to my best friend – kind, patient and very considerate. This is probably a once in a lifetime trip for my husband and me and it has been made even better by you organising everything so competently. Should I ever be lucky enough to have this opportunity again I would certainly use SkyClub.
Very helpful, competent and it is a real pleasure to work with.
Improve, I think not, how does one improve on perfection.
Is always quick to respond to requests, deals with them very effectively. I have recommended the organisation to other business colleagues as well as friends etc.
Handled our requirements in a very professional manner. Was also very pleasant and had a great sense of humour which is so important.
Very Helpful. Infact excellent. Will use you on my next trip.
From the way you’ve dealt with my booking I will only book with you in future.
Good service – thank you for sorting out my flight booking.
Very helpful, and a pleasure to talk to.
Very helpful, excellent, I will do business with them again.
Service good!
Given consistently excellent service and been very patient.
Very efficient and friendly service.
Excellent timely response.
Has always been very professional, and helpful.
Also saved me over £400.00 on my last business flight.
We were very impressed with the service provided. Was extremely helpful and knowledgeable, and in our experience the manner of dealing with clients was excellent. As a result we will be certain to use Skyclub again.
Very good service. I was not an easy customer either so would like to thank you for the excellent service.
Thank you for your prompt response.
I am glad that an airline is trying to upgrade its business class experience.
I am glad that an airline is trying to upgrade its business class experience.
I shall be contacting you for all our future travel needs and thank you again for your excellent service.
Impressed with quick and professional response.
First Class Service!!!! Really pleased and impressed. Has a fantastic telephone manner, was extremely courteous and efficient. Took the time to understand my requirements, answered all my questions and got me a fantastic price on the flight. I would not hesitate to recommend Sky Club if you are looking to book flights.
A very good and efficient agency, very knowledgeable and courteous as well.
I have been using your services for a number of years, and will continue to do so.
Always cheerful, friendly and very helpful. Very happy to do business with again.
Very Good. No complaints. 10/10
The service received today from you was excellent. Managed to get me a lower quote with the same airline that I was going to book with. Also talked me through the travel procedure. This is the first time that myself and my daughter will be travelling without my husband and you put my mind at ease. Thank you.
Information received was clear and helpful, and was delivered in a friendly and cheerful manner. Would certainly be happy to deal with again.
I am very happy to say that you have been the most pleasant and helpful person I have spoken to for sometime. Was polite and answered all my queries with full information, giving me the options available. Made me feel like I was a special client. Did not sound like she was too busy or in a hurry to get over the phonecall to attend to someone else as is the case with so many travel agents these days.
This has been a very pleasant experience.
Superb service, extremely helpful.
Brilliant!
Thankyou for the efficient and friendly service. I will definately book via skyclub again.
Was helpful and very pleasant and answered my numerous questions promptly, nothing was too much trouble. Will definitely use your company again.
This is our second experience in booking with SkyClub and yet again I have to say the service has been superb. Both in our telephone contact and via e mail we have felt valued. Has arranged collection and pick ups and has reserved the seats of our choice.
Have been very impressed with the level of professionalism and commitment shown
We book business class tickets very often and will certainly use your services again.
I will definitely use SkyClub again and have no hesitation in recommending SkyClub to friends and family.
Very helpful and quick to respond. Good knowledge and good information given.
Excellent service so far, very polite and professional.
Just back from our amazing holiday in Singapore and Bali. I just wanted to thank you again for arranging everything. Both hotels were amazing. A big thumbs up for your recommendations – I can’t imagine anything could have been better.
Thank you for all your help with booking our flights to Australia.
We must say that we were very impressed with the service that we received and we will definitely book with you in the future and recommend you to our family and friends.
Very helpful, knowledgeable and confident. A very pleasant experience overall.
The service I received was great, really fast response, on the ball, made my life so easy I will definitely be using again.
Came as a recommendation from a friend as I leave my travel to the last minute all the time. Was sorted within a couple of hours and got me really good deals.
Has been incredibly helpful, patient & professional throughout the entire process. Using this service has made the whole booking process much easier and I would certainly use it again based on the service.
Nothing too much trouble in finding us just what flights etc that we need. Hope to do business with sky club for many years to come. Once again thank you.
Very efficient in assisting me in finding good value flights, was professional and polite and now I definitely will be booking with your company again in the near future.
Excellent service, has the patience of a saint. We will definitely be looking to do more business iin the coming weeks.
Extremely helpful throughout the negotiation for this journey and we have nothing but praise for the way they handled the whole package (extremely polite and efficient). Thank you very much.
I should like to express my appreciation of the very fast, courteous and efficient service we received today when booking flights to San Francisco. Thank you very much.
I will definitely be contacting you to arrange flights in the future.
One of the most sincere & efficient companys you can find in the world – thank you
I was answered by a very knowledgeable chap. No question was any trouble for him he was polite and gave out the info in everyday language.
He put me at ease, absolutely good at his job.
Gave excellent service, was super efficient, patient and indeed very co-operative, I have passed details to friends of mine – One who has already been in touch. A pleasure doing business, many thanks.
Really helpful and delivered in a confident and clear way
Really pleased with the service – very fast and great price/itinerary. Many thanks
I am exceptionally pleased with, my flights but also the patience and helpfulness exhibited during this booking. I will certainly be recommending Sky club.
This is a good option for those that can afford it, I find it hard to go to sleep during flights.
This is a good option for those that can afford it, I find it hard to go to sleep during flights.
Expert and informative consultation, fulfilled my travel requirements by telephone and then by email, I am totally satisfied with knowledge and efficiency in processing my travel plans. This experience will ensure that I will be a returning customer. Thank you.
My what staff you have. I would recommend Skyclub to everyone, thank you again for all your excellent help today.
Excellent service – thank you!
A pleasure to deal with. I would definitely recommend SkyClub!
Just wanted to feedback that I have dealt with you for the first time on a business class flight and was very helpful. I shall be using you again. Thank you!
Excellent customer service very quick and efficient – thankyou
Service very good………. Quick and efficient.
Fantastic service, nothing was too much trouble, did best to accomodate all our requests, will certainly use service again.
It was a very real pleasure to deal with (name removed), who promptly took care of our flight details, made helpful suggestions, amended things at our request and sent everything exactly as promised. She also saved us some money. Would use Sky Club again based on this experience.
Perfect in every aspect.
It has been a pleasure to make our holiday plans, as you have been extremely polite and helpful, giving us a very efficient service. Thank you very much.
Thanks for your service, it was very efficient and I will definitely use your company again and recommend you to others.
The price we got for our flights was much better than anything I could find going anywhere else on the internet.
Was extremely helpful and personable throughout the whole booking experience, and always prompt with responding to requests.
Proved extremely well planned and I will definitely be booking my future flights through Skyclub.
Fabulous as ever and the service brilliant.
Thank you for organising our flights so efficiently and in such a friendly manner, without any hint of frustration with our numerous changes and choices, much appreciated!
Excellent friendly manner.Very smooth facilitation of my requested itinerary.
Very efficient and she responded to my queries very quickly and with honesty. Basically I have been impressed with my experience of SkyClub.
Sky Club is definitely on my radar for future trips and I will certainly recommend your services to my friends.
Polite and helpful. We have made numerous requests to change/alter the proposed itinery and she has without hesitation or any sign of displeasure accommodated our requests.
I will have no hesitaion in recommending your company (which I already have !).
I cannot over praise the help and service provided, has been consistently courteous, knowledgeable and informative throughout the booking process. Many thanks.
Great rapid helpful service.
The level of service was excellent. I was most impressed.
This is the second time I have booked with your company and it is a pleasing experience. Bundles of patience, aware of the products and extremely efficient. I will have no hesitation in recommending your company.
You have been very helpful and friendly. We look forward to booking with you in the future.
Very helpful, very prompt with return phone calls, and generally very nice people to discuss flights and travel arrangements with. Thank You
Always been great at customer service and finding upper class flights at reasonable prices for me.
Has been wonderful. Very patient, always polite and asking how we are. You have been a pleasure to work with.
Efficient, helpful and courteous. I can’t thank enough for the patience and help.
An excellent and attentive advisor, I have since recommended to another colleague. I will certainly advise my fellow workmates that (name removed) provided a first class service and was an excellent introduction to your company.
Most helpful of people I have enquired to regarding flights to Australia. Certainly goes the extra mile.
As always I find your staff very efficient & friendly, giving a super service.
I have used your service for quite a few years & hope to continue to do so for many more years.
Very helpful, explained everything well and booked it all for us very efficiently. Well done!
I feel i must bring to your notice the excellent service i recieved from your representative. I would be happy to recommend himself and your company to others and will certainly use you again. Many thanks.
Was really helpful, polite and pleasant and despite the challenges of my booking made it all seamless. Thanks again.
Your is service very good.
So, what would be the advantage of choosing EgyptAir versus Etihad Airways, Qatar Airways, or Emirates?
So, what would be the advantage of choosing EgyptAir versus Etihad Airways, Qatar Airways, or Emirates?
Great job, very helpful.
Brussels had to give Sierra Leoneans a waiver for transit visas. I wonder if Air France KLM intends doing the same to increase passengers.
Brussels had to give Sierra Leoneans a waiver for transit visas. I wonder if Air France KLM intends doing the same to increase passengers.
What a breath of fresh air. Considerate and very helpful.
Delighted with the service we get. Very friendly and nothing is too much trouble. I even recommended to a friend who is now on holiday in Australia having already booked through you.
What a fantastic service. Was efficient and extremely pleasant
to deal with.
I will certainly be using you again.
Just a quick note to acknowledge your excellent customer service. The logistics worked a dream and the A380 experience was awesome!
Great service, a rare thing these days well done.
Very helpful.
Answered all my questions and rang back within the time promised. Very impressed! Good fare quotes too.
Very prompt clear efficient and polite.
I was impressed with the excellent and efficient service provided. I was also very impressed with the package that was obtained for our flights.
First class. I will recommend SkyClub to others.
The efficiency and perfect service are a true asset to your company.
Always pleasant, and always really quick to respond and let me know what is going on.
Always willing to go the extra mile and looks after me with VIP status.
Very impressed with ALL staff I dealt with. Fabulous, friendly customer service.
great service. Keep up the good work.
great service. Keep up the good work.
Brilliant on both occasions – we will definitely use SkyClub again
Went to a lot of trouble and dealt with my request swiftly and efficiently.
I have been delighted with the service received on behalf of your company. This is the first time I have used your website and will certainly do so again. Service has been professional, very helpful and friendly, thank you.
Thanks for your swift response to my enquiry, and professional advice given
Thank you for all your help in organising my trip.
Your service has been superb.
The service I received was first class.
Fantastic – friendly service, great price. Will certainly book any business/first class flights through yourselves in future.
Pleased with the options provided and the ease in which the bookings has been completed. Will use Skyclub again.
We will be most definitely bringing our business back to Sky Club, we look forward to dealing with you in the near future.
Again thank you very much for all your hard work in organising.
Your customer service skills are exemplary – rest assured that I will be using SkyClub for all of my future bookings!
Courteous, incredibly helpful and patient with all of my enquiries. Each time a customer service representative answered the phone, they were polite and helpful and put me through to (name removed) who responded with the appropriate sense of urgency.
It has been a long time since I have received such terrific customer service – if my flights are as smooth as your service, I will be a very lucky lady!
Your service is fantastic.
Thank you so much I really appreciate your help.
Very helpful and very prompt.
Accurate, courteous, extremely quick in response and answered all my queries fully. I would like to thank for all help and would recommend personally to any family or friends who needed an excellent travel consultant.
Good service, helpful, polite and got me a good deal.
Extremely helpful, will use your company again for my future flights.
Brilliant help.
(name removed) was very helpful and courteous over the phone. He helped me though the whole process and sorted out a problem that I had caused myself.
Thanks. I shall certainly be using SkyClub again.
The service was very prompt, helpful, nice to do business with, I will look forward to booking future flights with you and your service.
Your information has been invaluable to me. You were kind and knowledgeable, not pushy and could not have done more.
I really appreciated the professional and courteous service. Was very helpful, responded quickly and competently to my enquiry, and was able to find me suitable flights at a competitive price.
I really couldn’t ask for better service.
Many thanks to everyone.
Did an excellent job in sorting out some business class tickets for three of us on a route that was causing me some real problems to find a reasonable deal. Efficient, friendly and accurate.
I was delighted with (name removed) wonderful service, he was very helpful and patient.
Thank you.
This is the second time we have used Sky Club and on both occasions I have been impressed with their professionalism and great personality.
(name removed) has taken our instructions and produced exactly what we required.
I am sure that we will be using Sky Club again in the future
Great news and I wish YQX the best with this much needed service to your region and airport!
Great news and I wish YQX the best with this much needed service to your region and airport!
I had a number of contacts with (name removed) over two days after logging my interest on the internet. I can rate the performance as excellent. Had just the right tone and approach which made the whole experience very straightforward and matched my expectations. They responded efficiently and effectively to every query.
Was completely on top of their subject, as well as being patient and helpful. I will definitely use you again.
good news.i would like to thank bmi for this new route to morocco specialy to casablanca. wish you all the best, most of the people know about this great news are very happy and willing to travel with bmi.thank u very much for this a great news
good news.i would like to thank bmi for this new route to morocco specialy to casablanca. wish you all the best, most of the people know about this great news are very happy and willing to travel with bmi.thank u very much for this a great news
Amazingly helpful!
Very helpful, thanks for going to so much trouble.
Could not have been more helpful and understanding and we do record our most sincere thanks.
Thank you so much for all your help it its truly appreciated.
Just a quick note to say many thanks for all your help.
(name removed) guided us through booking business class flights and was very patient and considerate at all stages. This being our first time booking in this class and as new BA Exec club members we needed “our hands held” and (name removed) did just that. What Customer Service is all about (perhaps you can lend her to all the major Banks as they need this type of Customer Service very urgently !!).
We shall recommend your company to all we can.
The service that I have received over the last two days from (name removed) could not in any way be bettered.
She was exceedingly polite and did everything that she could to help my visit to your site remain as painless and as easy as possible.
I have found the service you have given to be spot on, it hasn’t been pushy, but I have been able to remember “Skyclub” with just the right amount of emails. Of course it goes without saying that you have been incredibly helpful and informative.
Service very good.
Very pleased with the booking service and our agent (name removed) was excellent, also great prices. Thank you Skyclub.
Dealt with quickly.Very prompt reply.
I’ll definitely be calling you guys again. It’s a first class service.
Thanks so much to you for all your help and extreme efficiency – will come back to rebook any other holidays.
Great service.
Prompt, efficient, polite and very competitive.
Once again a pleasure to deal with Skyclub.
Awesome. I live in NJ and tired of paying toll and wasting time to go to LaGuardia or JFK to take a direct flight to Haiti. Thank you!!
Awesome. I live in NJ and tired of paying toll and wasting time to go to LaGuardia or JFK to take a direct flight to Haiti. Thank you!!
Very knowledgeable very proffesional and knew her stuff. We would recommend you to our friends.
Just want to say had fantastic service, extremely prompt and
answered all my questions within minutes.
Nice people, friendly and efficient – found me exactly what I was looking for – can’t fault the service – especially the fact that you work Saturdays.
I have no problem (a) contacting for all my travel in the future and (b) recommending your service to friends, family and colleagues.
I found (name removed) to be very friendly, professional and felt like my concerns were understood with regards to a suitable package for my parents.
Good communications and contact.
Very happy with the service to date and would certainly recommend anyone to use this service.
Very quick to respond and patient.
I emailed SkyClub for some quotes. (name removed) has been excellent. We have booked our flights and have recommended to other friends and colleagues.
Found your site through google news a few weeks ago. Great resource for business class news, I have subscribed to your feed.
Found your site through google news a few weeks ago. Great resource for business class news, I have subscribed to your feed.
Excellent fast and informative service.
Excellent!
Very helpful and polite. I would be pleased to recommend.
Hi, Just a quick note to say that (name removed) was very helpful when booking our flights to JFK. He was the only person to think “outside the box”.
Very friendly and helpful. Was quick and understanding, which is what you want when booking holidays.
Thank you so much for your very quick, friendly and efficient service when booking my flights. I can now relax and enjoy my weekend knowing that my trip is all arranged. Will continue to use your company in the future.
Really efficient service.
Polite and very helpful and, importantly, phoned back when said.
Very prompt, useful and informative.
I am filled with gratitude after knowing about this information.
Thanks author Looking for more updates on the this story.
I am filled with gratitude after knowing about this information.
Thanks author Looking for more updates on the this story.
Great information! Thanks!
Great information! Thanks!
As always (name removed) couldn’t be more helpful and professional. He’s an absolute pleasure to deal with and I always look forward to booking with him. An immense credit to SkyClub.
Thanks for all your help – a great service!
Thanks for the excellent service and I will definitely call you again in future.
Kuala Lumpur is one of the busiest airports in Asia, with thousands of passengers traveling through every week.
Kuala Lumpur is one of the busiest airports in Asia, with thousands of passengers traveling through every week.
Nice article. Thanks.
Nice article. Thanks.
Service was great and it was a pleasure to deal with you.
You are absolutely amazing, so helpful and kind, I just could not have booked such a big trip without your help. Even when I changed my mind many times you treated each change like it was the first booking.
Service was 100% I could not have asked for a more efficient and speedy service.
Thanks for doing such a great job in booking our Christmas flights to Australia. I had called Skyclub initially only half expecting to get our flights sorted, but you were persistent and in the end we are thrilled with the flights and the prices, particularly for this crazy time of year.
I will recommend Skyclub to friends and will definitely use you again in the future.
Many thanks and Have a great Christmas.
I have been using (name removed) services for best part of a year year now and he has been a great help to me. He is always very helpful and what I would consider to be an asset to your company.
Couldn’t praise him enough.
Very good and speedy response, thank you.
Very efficient, returned my calls very promptly, dealt with the entire booking without wasting any time. I would recommend your company to any business man wanting a good deal with prompt and efficient service.
Once again an absolutely excellent service provided.
Most attentive and swift in dealing with my enquiry.
Excellent service provided. Very polite and understanding.
Who was the first Qantas pilot? My great uncle, Robert Donaldson, flew for Qantas but not sure when. He would have been born around 1890 and lived in central Queensland for much of his later lilfe. Is there any way to research this further through Qantas?
Who was the first Qantas pilot? My great uncle, Robert Donaldson, flew for Qantas but not sure when. He would have been born around 1890 and lived in central Queensland for much of his later lilfe. Is there any way to research this further through Qantas?
The new Delta Sky Club is impressive and a great addition to the terminal at Indianapolis International Airport, which opened just two years ago. The Delta lounge is actually 4,800 square feet of space decorated in the red, blue and gray colors of the airline. The contemporary design of the club fits with the bright white and glass style of IND. The club is just a few steps inside the security check and steps to Concourse A where all of the Delta gates are located. Upscale restaurants and shopping are next to the club for travelers looking for local dining options. A VIP welcome to Indianapolis.
The new Delta Sky Club is impressive and a great addition to the terminal at Indianapolis International Airport, which opened just two years ago. The Delta lounge is actually 4,800 square feet of space decorated in the red, blue and gray colors of the airline. The contemporary design of the club fits with the bright white and glass style of IND. The club is just a few steps inside the security check and steps to Concourse A where all of the Delta gates are located. Upscale restaurants and shopping are next to the club for travelers looking for local dining options. A VIP welcome to Indianapolis.
I can only say that the service is first class is all aspects. I will recommend to friends and relatives wanting to travel with yourselves.
Many thanks.
(name removed) has been my agent for a trip from London to Dalian and she has been absolutely incredible. I’ve called late in the evening and yet she was never in a rush to complete my transaction. She looked at various alternatives for me which were all good and eventually helped me chose the best one for me.
So, all in all, if I’ll use this service again in the future (and I will) it’s because of her outstanding performance and customer service.
I was delighted with the excellent service provided by (name removed) and will happily recommend Skyclub services to friends and family.
Service was excellent. Cheers.
Most helpful, courteous and most importantly every question I posed was answered immediately. I have nothing but praise and have already passed your company to friends of mine.
Thank you to (name removed) who organised reservations for me, I found him to be reliable and efficient.
More than helpful, we will use Sky-club again.
Has been excellent and arranged our trip to Australia without any fuss or bother for us and in a very quick time. Was clear and precise and very easy to deal with, both on the telephone and by e-mail – and also very patient with me when I couldn’t use my ‘modern technology’ efficiently!
We travel to Tasmania (Australia) every year to visit our sons and (name removed) will be our first port of enquiry next trip.
I have been most impressed by the advice given, the support offered and the quick reactions to requests/questions etc.
Great first impression.
Quickly gave exact answers with relevant links and usual pleasant service.
First class attitude. Worked very very efficiently, quickly and honestly to try and find me the best deal that they possibly could and was very responsive to my emails and telephone calls, and Im hopeful we can work together again in the future.
Fantastic service.
I just wanted to say what great service (name removed) has provided us with. She’s been super quick in replying to emails, has given invaluable advice in which to base my decisions on and furthermore has always gone that extra mile to ensure that everything was in order.
Often overlooked that Air New Zealands new standard economy seating will be 10 abreast rather than 9 abreast in their current 777-200. The marketing has been great but for those in cattle class comfort seems to be getting worse.
Often overlooked that Air New Zealands new standard economy seating will be 10 abreast rather than 9 abreast in their current 777-200. The marketing has been great but for those in cattle class comfort seems to be getting worse.
The service provided was first class, nothing was a bind and I am impressed with the service.
Good post, adding it to my blog now, thanks.
Good post, adding it to my blog now, thanks.
I have been extremely impressed by the efficiency, courtesy, helpfulness and pleasant manner of (name removed) at all times through our transactions. Many thanks.
Incredibly helpful and efficient today. Given us some great advice about booking internal flights and has worked really hard to find us flights that work within our budget constraints. Thank you SkyClub.
We have dealt with (name removed) on a few occasions. He is patient, charming, professional and extremely helpful. No complaints whatsoever. We will definitely be using him again.
I would like to say your response was excellent, and the services you provide are very good.
I have to say (name removed) was brilliant with doing the arranging and sorting of my flight also finding me the best fare to New Zealand, nothing was too much trouble and she got back in touch when she said she would.
In this day customer service does not seem to be a priority so it was very refreshing that the service provided was good and I would recommend my friends to use this company, word of mouth always being better then trolling through the internet.
Grateful for the exceptional level of service that you have provided. Many thanks.
Very helpful, very knowledgeable, very friendly, very efficient, very honest, very timely.
(name removed) was very efficient and made me feel like she was actually interested in finding me a flight. She has found us flights cheaper then we could find ourselves. It was nice to hear a nice friendly voice but more important, someone who actually sounded genuine and interested.
I’ve been dealing with (name removed) and I’ve found her very helpful. She has responded to every problem I’ve given her, with a friendly and cheerful manner, just what I like.
I just signed up to your rss feed.
I just signed up to your rss feed.
As usual, service was excellent. Will use for all my travels. Many thanks again.
excellent service – thanks for all your help and patience to help me make this important visit!
I was contacted by (name removed) who was a godsend !! He was efficient, polite and with a much needed sense of humour. It was great to feel that someone knew what they were talking about, he sorted it all out and we could get back to business!!
Quick to reply, always helpful, cheerful and makes intelligent suggestions when offering flight options.
Excellent communication.
I want to thank you for the fantastic service that you have provided in sourcing flights and accommodation for us to to take my wifes 91 year old mother to see her sister in Tasmania at Christmas. Not only did you source flights at the busiest time of the year, when others were telling us that there was little or no availability, you did it at short notice and at lower cost than others were quoting.
I was impressed by the way that you maintained contact, called back and kept me informed throughout. It genuinly felt as though I was the only customer that you were dealing with and I really appreciated your effort and determination to source the products that best met our needs. I will definately use Skyclub again.
It was a pleasure doing business with you.
Just to say that (name removed) is an excellent member of your team and has been very helpful. I will recommend him, and your company, to all friends and family for any future travel needs.
Thanks
Thank you very much – you have been very helpful and attentive.
A highly efficient, respectful, patient and helpful agent.
I just wanted to say what excellent and efficient service (name removed) provides. Makes me want to use Skyclub for all my flights!
Just wanted to express our thanks for all the help (name removed) gave us in organising our travel arrangements.
We have dealt with (name removed) for our business trip last year and this year, and will continue to do so in future. He is extremely efficient and has a very friendly polite manner. Really impressed with the service.
Thanks again.
This was my first experience with your company. (name removed) was helpful, courteous and above all knew what he was talking about. I am satisfied that he has provided me with the best that was available and therefore has my gratitude.
Wonderful professional service the whole way through – can’t fault it and saved money.
Asked all the right questions, pleasant, polite and got me the deal I wanted on the dates I wanted – – job well done.
I have no hesitation to recommend your service to others.
I had extremely helpful and professional service
Absolutely first class, thank you. Answered all my questions, was very very helpful, i will be in touch!
A great resource, I have subscribed to your RSS feed.
A great resource, I have subscribed to your RSS feed.
The service was promt and very clear, thank you very much.
Any time I have used your services, I have found all of your staff very customer friendly, especially (name removed) who had the patience of a Saint.
My colleague recommended this service. Excellent news.
My colleague recommended this service. Excellent news.
I shall recommend you to all my business colleagues.
Thanks for being so patient.
I shall definitely return.
Very helpful and friendly service! Thanks very much.
Keep posting stuff like this i really like it
Keep posting stuff like this i really like it
Great information! Ive been looking for something like this for a while now. Thanks!
Great information! Ive been looking for something like this for a while now. Thanks!
This is such a great resource that you are providing and you give it away for free. I enjoy seeing websites that understand the value of providing a prime resource for free. I truly loved reading your post. Thanks!
This is such a great resource that you are providing and you give it away for free. I enjoy seeing websites that understand the value of providing a prime resource for free. I truly loved reading your post. Thanks!
Your information was very useful. I cannot think of one thing you did not cover during our conversation.
Wow this is a great resource.. Im enjoying it.. good article
Wow this is a great resource.. Im enjoying it.. good article
Thanks
Thanks
As ever, swift and excellent service.
Just what I was looking for… Thanks for your service
Just what I was looking for… Thanks for your service
I have had the pleasure of dealing with (name removed) for a couple of years now and each time has been an outstanding experience. He is knowledgeable, helpful and businesslike without being curt. He has become my first choice as a travel consultant and your company is my first port of call whenever my wife and I plan any long distance trips. I would recommend your company to all of my friends without hesitation
Excellent. (name removed) has an outstanding knowledge of his business and a strong desire to help.
You have been remarkably swift to help us and very patient. We could not ask for better service and will certainly contact you in the future if we have a similar requirement. Thanks for everything.
I have been dealing with (name removed) for my booking to Australia. She has been extremely amiable and efficient. Would ask for her again next time I need a flight and also would not hesitate to recommend to my friends.
Friendly, personable, interested in client. What more can I say… Someone to work with again.
Remained professional, friendly and helpful throughout my entire drama. I was very pleased with the service, and the efforts that (name removed) went to in order to get me the best deal. I travel a couple of times a year to far flung destinations, so will certainly look you up again.
extremely helpful and patient in the face of my ever changing needs
Bookmarked your site. Thank you for sharing. Definitely worth the time.
Bookmarked your site. Thank you for sharing. Definitely worth the time.
I found you to be very patient, efficient & helpful.
I have used (name removed) for both business and pleasure travel arrangements now and I have been very pleased with the level of service and personal touch.
I will continue to use for my future bookings and will remain loyal.
great…
great…
So helpful as usual.
This is such a great resource that you are providing and you give it away for free. I enjoy seeing websites that understand the value of providing a prime resource for free. I truly loved reading your post. Thanks!
This is such a great resource that you are providing and you give it away for free. I enjoy seeing websites that understand the value of providing a prime resource for free. I truly loved reading your post. Thanks!
I would like to say that the customer service was excellent, what ever question I asked about my flight/price from Heathrow to Bangkok via Doha with Qatar was no problem for (name removed) at all.
I am sorry I have not sent this feedback before for their excellent manner, professionalism and good customer service.
I appreciated the prompt replies on each occasion and would use again.
Just wanted to say thank you to (name removed) for getting me a great deal on my flight next week – really appreciate the effort that he went to in order to get a good deal considering it was relatively short notice.
Excellent service
nice post. thanks.
nice post. thanks.
Keep posting stuff like this i really like it
Keep posting stuff like this i really like it
I just wanted to thank you for your efforts in finding me a good option for my travel to Sydney.
A+ would read again
A+ would read again
Excellent service.
Will definetly use your site in the future.
Thankyou!
Great personal service
Great information! Ive been looking for something like this for a while now. Thanks!
Great information! Ive been looking for something like this for a while now. Thanks!
Just wanted to congratulate you on your excellent customer service. Your agent (name removed) has been extremely helpful so far, and responds to emails within hours. My previous experiences with other agencies has been very different.
Keep up the good work, I like your writing.
Keep up the good work, I like your writing.
My cousin recommended this blog and she was totally right keep up the fantastic work!
My cousin recommended this blog and she was totally right keep up the fantastic work!
nice post. thanks.
nice post. thanks.
Keep posting stuff like this i really like it
Keep posting stuff like this i really like it
Keep posting stuff like this i really like it
Keep posting stuff like this i really like it
I rang and spoke to (name removed), she was very professional and friendly in her approach.
I gave her our requirements for the trip.
She came back to me quite promptly and we decided on Korean Airlines.
She was extremely helpful in arranging our trip. We wanted value for money as we have a budget to stick to. She also helped with information regarding Visa’s for Aussie and sent me a website to contact. This site was very helpful.
We are now in the process of awaiting confirmation of the booking for our trip.
This is the first time we have used SkyClub and will certainly use the company again.
Excellent, my enquiry was dealt with in a courteous and punctual way giving me the information I required.
I found you to be very helpful, and will use your service again.
Keep posting stuff like this i really like it
Keep posting stuff like this i really like it
I’d like to say that I have been extremely impressed by your service throughout the whole process.
I book a fair few flights and I’m a fairly demanding customer in terms of routes/times and getting the best value,
and it’s rare to find an agent such as yourself who manages to come up with the goods and in such a professional and efficient manner.
Although this was the first time I’ve used Sky-Club, I shall in future call you first whenever I have a business-class requirement.
Thanks for all your help.
Very helpful and professional.
Excellent service, clear simple English with first class diction.
Great site. A lot of useful information here. Im sending it on.
Yes Glaz, airlines such as Thai and Japan Airlines accommodate premium economy seats. If you would like more information regarding premium economy seats, feel free to contact the SkyClub team on 0207 387 3999.
Are there any Asian airlines with “Premiium Economy” seats?
Good fill someone in on and this post helped me alot in my college assignement. Thanks you for your information.
Many thanks for your very prompt , professional and friendly service. I will not hesitate to call you again and reccomend you to my friends.
it was very interesting to read
This was my first time contacting SkyClub and although my plans changed at the last moment and my flights weren’t required, the service I received was excellent and the price was considerably better than anything I could find on the airline’s own portal or elsewhere on the Internet.
I’ll certainly be contacting SkyClub when I next need to book flights.
Absolutely no complaints at all. Quick to call us back, found us the ideal flights at a price acceptable to us and acted very professionally at all times. Very impressed.
Got a good deal for me well below the published United price and a pleasure to deal with. Will certainly be calling skyclub again for my future requirements.
A top news service… I have subscibed to your RSS news feed
A top news service… I have subscibed to your RSS news feed
Over the last couple of days I found them efficient and helpful. In view of this I will have no hesitation in using SkyClub in the future.
Just to say that we have received a first class service from (name removed) with just the flights we wanted.
Prompt efficient and courteous service.
Thanks.
found your site on del.icio.us today and really liked it.. i bookmarked it and will be back to check it out some more later
found your site on del.icio.us today and really liked it.. i bookmarked it and will be back to check it out some more later
Great site. A lot of useful information here. I’m sending it to some friends!
Great site. A lot of useful information here. I’m sending it to some friends!
Amiable dispatch and this post helped me alot in my college assignement. Say thank you you as your information.
Amiable dispatch and this post helped me alot in my college assignement. Say thank you you as your information.
Professionalism and dedication to the task, as always, fantastic.
I am very happy with the service I have received. Highly professional, courteous and helpful throughout.
this post is very usefull thx!
this post is very usefull thx!
Just wanted to say – great service.
Helpful beyond ‘call of duty’. Very friendly and a pleasure to talk to and do business with.
Your service was excellent. We will be back to you again in the future.
I was very satisfied with the professionalism and level of service. The whole booking online experience was stress free and listened to my circumstances to find me the best package to suit.
Really helpful and efficient. Many thanks!
Service was prompt, efficient and cheerful.
I look forward to dealing with skyclub again.
Handled our booking very efficiently. Prompt, courteous and very helpful. Calling back when not asked, but not pushy, just being helpful. Delighted to do business with. Will definitely recommend to friends and colleagues.
Very nice and efficient people.
Our executive consultant has gone out of his way to help, and to find me the most efficient, and cheapest ways to do all the visits I needed to do. Yours In friendship.
We chose to give our business to Skyclub purely because our consultant responded more quickly and communicated more effectively than a number of other travel companies contacted. We found in dealing with her that everything was done quickly, efficiently, and effectively.
From our own business activities we very much understand that it is easy to give great customer service when things are running smoothly. Exceptional customer service can only be demonstrated when things aren’t quite going to plan. In an effort to get us back from Chicago to Europe during the volcanic disruption, we are aware that they invested a huge amount of time on our behalf. I believe some of the time spent searching for travel options was from personal time. Her actions were very well received given the circumstances. Even when we managed to get back to Europe, the communication and assistance continued. Such activities and efforts provide a tremendous amount of added value to your business.
We were travelling with a Lufthansa Gold Member and also with someone who had direct links to Dublin airport and Air Lingus. The communication received from them was often more accurate and somehow more up-to-date than either of the other two sources.
As a direct result of the service levels received we have now made it our company policy in the UK to use Skyclub where possible within our business.
Thank you for your efficient and rapid handling of my request
Provided excellent service when helping me to book a trip from Stockholm in Sweden to Auckland in New Zealand.
A pleasure to deal with-quick to respond and has lots of patience.
I just wanted to send a note to tell you how continuously marvellous in every way the service I get from our account manager is.
He has worked with me for over a year now and no matter how last minute, complicated or subject to change our travel plans are, he always finds a way forward with efficiency, cost-effectiveness and practicality.
He is so easy to work with by email, we hardly ever have to speak which when you are travelling around the world in multiple time zones is also very helpful. We are thus very impressed, happy and loyal customers. So many thanks.
Your service was great, no complaints, you deserve credit for all your hard work
A good job done. Very quick and efficient. You have a new customer.
Excellent service… a helpful phone friend, I could not fault
I was very impressed with the service offered to me… Also your price was very good….I will certainly use you again…
I was very impressed with the service I had from your agent…He was polite… courteous… easy to talk to and answered all my questions…if the flight and service is as good as he says…I will be back to book more flights with you.
Nice writing. You are on my RSS reader now so I can read more from you down the road.
Allen Taylor
I have nothing but praise for my account manager; he has pulled out all the stops with advice and speed of delivery with my flights.
This included the correction of a couple of errors on my part, which were also handled with the utmost professionalism and courtesy.
Due to his approach and attentiveness I have already advised family and friends on your company. No, I am now a member of his family!
Thanks so much again for your wonderfully efficient, prompt and professional service.
Great service as usual, will come back to you.
Thank you so much – you have been fantastically efficient and helpful. I’ll certainly be calling you in the future and will recommend you to friends and family.
Fantastic!
Welcome again !
Indonesia has a lot to offer!
With this airline, more opportunties to visit great domestic destinations like Yogjakarta, Surabaya & many others might be affordable!
I think BA will fly most flights, or the government will intervene or put pressure on the unions. It’s going to be ok. I feel sorry for BA at the end of the day.. It’s the unions.
Thank you for all your help through the whole process. I will certainly return to you for another trip and will also recommend you.
I must say the service you offer is very good. We will certainly be using you again.
We are impressed and will have pleasure in recommending your company to anyone. Many thanks.